4/10 Fair
June 30, 2022
Horrible
This place was horrible. First room they gave us was infested with ants everywhere. Went down and complained about that. Moved it to the second room where they said they wanted to let us stay for one night. It was a VIP room they sell. They said that they would bring somebody in the next day to exterminate the room that we were in and move us back. Hotel manager left then roaches star coming out from the wall and crawling. We called him back. He just swept live roaches into the hallway. I refuse to stay in that hotel. I left after 1 and 1/2 hours. I left that place. Very unsatisfactory. Very unclean. Poor customer service skills. Absolutely terrible. I was raised in a way with my parents told me if you don't have nothing good to say about something. Don't say nothing at all. But I do not want anyone to experience what I end up experiencing at this place. There is not one thing I can say good. I'm sorry. Not one thing!!!!!!!!! Ended up getting a full refund. That was the best thing about it
Dennis.
Dennis., 11-night trip
Verified Hotels.com guest review