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NH Collection Santiago Casacostanera

Pet-friendly hotel with 24-hour fitness, connected to a shopping center, near Casacostanera

  • Free WiFi
From
P3,928

Image gallery

  • Superior Room - Guest Room
  • Superior Room - Guest Room
  • Superior Room - Bathroom
  • Superior Room - Bathroom
  • Superior Room - Guest Room
Superior Room - Guest Room. Image 1 of 27.
1 / 27Superior Room - Guest Room
Nueva Costanera 3900, Santiago, 7550098, CL, Chile
8.0.Very good.
  • Great hotel. Paid parking

    Nov 13, 2021

  • Very Cool Hotel

    Oct 29, 2021

See all 57 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Parking available
    • Airport transfer
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 84 smoke-free guestrooms
    • Daily housekeeping
    • Breakfast available
    • Room service
    • 24-hour fitness center
    • Self parking

    For families

    • Private bathroom
    • Free toiletries
    • Daily housekeeping
    • Laundry facilities
    • Hair dryer
    • Coffee/tea maker

    What’s around

    • Parque Arauco Mall - 28 min walk
    • Costanera Center - 29 min walk
    • KidZania Santiago - 34 min walk
    • Casacostanera - 1 min walk
    • San Cristobal Hill - 4.8 mi / 7.8 km
    • Plaza de la Constitucion - 5.4 mi / 8.7 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Room
    • Superior Room, City View
    • Premium Room, City View
    • Junior Suite

    What’s around

    Landmarks

    • Parque Arauco Mall - 28 min walk
    • Costanera Center - 29 min walk
    • KidZania Santiago - 34 min walk
    • Casacostanera - 1 min walk
    • San Cristobal Hill - 4.8 mi / 7.8 km
    • Plaza de la Constitucion - 5.4 mi / 8.7 km
    • Cajon del Maipo - 13.9 mi / 22.4 km

    Getting around

    • Arturo Merino Benitez Airport (SCL) - 20 min drive
    • Santiago Central Station - 11 min drive
    • Airport shuttle (surcharge)
    map
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    Nueva Costanera 3900, Santiago, 7550098, CL, Chile

    At a glance

    Hotel size

    • This hotel has 84 rooms

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • Pets allowed (dogs and cats only)*
    • Restrictions apply*
    • 2 per room (up to 55 lbs)
    • Pets must be supervised

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Onsite self parking (fees apply)
    • Secured onsite extended parking (USD 30 per day)
    • Wheelchair-accessible parking on site
    • Onsite carport and garage
    • Offsite parking nearby (USD 30 per day; discounts available)

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Continental breakfast daily (surcharge)
    • Room service (during limited hours)

    Things to do

    • 24-hour fitness facilities
    • Fitness facilities

    Working away

    • Number of meeting rooms - 3

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Elevator

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk
    • Grab bar - near toilet

    Languages Spoken

    • English
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Bathrobes

    Sleep well

    • Pillow menu
    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Rainfall showerhead
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

    Optional extras

    • Breakfast costs between USD 15 and USD 36 for adults, and USD 18 and USD 30 for children (approximately)
    • Airport shuttle service is offered for an extra charge of USD 50 per vehicle

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Airport shuttle service for children up to age 10 costs USD 0

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of USD 30 per pet, per stay
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Self parking is available for an extra charge
    • Secured extended parking costs USD 30 per day
    • Parking is available nearby and costs USD 30 per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    Policies

    Only registered guests are allowed in the guestrooms.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts credit cards and cash.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Guests planning to check in with a pet must provide the pet's health certificate at check-in.

    Also known as

    • NH Collection Santiago Casacostanera Hotel
    • NH Collection Santiago Casacostanera Hotel
    • NH Collection Santiago Casacostanera Santiago
    • NH Collection Santiago Casacostanera Hotel Santiago
    • Collection Casacostanera Hotel
    • Collection Casacostanera

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, NH Collection Santiago Casacostanera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Extended parking costs USD 30 per day.
    • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 55 lbs per pet. There's a charge of USD 30 per pet, per stay. Service animals are exempt from fees.
    • You can check in from 3 PM - midnight. Check-out time is noon.
    • Yes. Nearby restaurants include La Mar (4-min walk), La Mar Cebicheria (4-min walk), and Carnal Prime Steakhouse (4-min walk).
    • Yes, an airport shuttle is available. The charge is USD 50 per vehicle.
    • Maintain your daily exercise routine at the 24-hour gym.
    8.0.Very good.
    • 8.0.Very good

      Slippery Shower Beware

      The floors in the shower are absolutely dangerous, they are extremely slippery unfit for a shower. They need some sort of rubber mat and signage alerting you to how slippery they are.

      Richard, 2 night trip, Feb 22, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great location next to shops and restaurants. Loved the design and comfort of the room. amazing bed !!

      1 night business trip, Aug 8, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      GREAT!!

      Muy buen hotel, el cuarto super amplio, moderno, muy comodo y agradable.El hotel esta dentro de una plaza con buenas tiendas, cafes y cine, ademas de cerca de muy buenos restaurants. todo excelente.

      miguel, 3 night business trip, Jul 1, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      It was very cozy, and brand new! I really loved it. Definitely I would come back and recommend to others.

      2 night family trip, May 13, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Nice stay in Vitacura (Santiago de Chile)

      Nice modern hotel embedded in a high end shopping mall

      1 night romance trip, May 3, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      sin estacionamiento propio

      El hotel es agradable, es curioso q el desayuno es en un restaurante en el mall y no en el hotel (pero es bueno). Si vas en auto, tendrás que pagar $10,800/noche y más si lo quieres sacar en el día.

      Gustavo, 1 night trip, Dec 15, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Perfect weekend in Santiago

      This is great place to stay in Santiago. Close to a great number of restaurants and the park, it's located within a shopping centre with all the amenities.

      Filipe, 2 night business trip, Dec 10, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excelente

      Rossana Angelica, 1 night trip, Nov 6, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Peor experiencia en un NH

      La peor experiencia que he tenido en un hotel NH, lamentable. Pésimo servicio de check-in, NO tienen estacionamiento (te envían al centro comercial y se despreocupan) y en la habitación no había absolutamente nada salvo 2 botellas de agua. Ni Smart Tv tenía la habitación.

      Pablo, 2 night trip, Oct 16, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Espectacular

      Espectacular

      Roberto, 6 night trip, Oct 6, 2021

      Verified Hotels.com guest review

    See all 57 reviews