The Great Lakes Hotel

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Overview of The Great Lakes Hotel

The Great Lakes Hotel

3.0 star property
3-star hotel in Kisumu with 2 bars/lounges and restaurant
3 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • 24/7 front desk
Map
Ochieng' Avenue, Ondiek, Near Kisumu Library, Kisumu, Nyanza, 40100
Main amenities
  • 96 guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool access
  • Room service
  • Conference center
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Meeting room
  • Multilingual staff
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Kisumu
  • Lake Victoria - 33 min drive
  • Kakamega Forest - 104 min drive
  • Muliro Gardens - 96 min drive
  • Masinde Muliro University of Science and Technology - 97 min drive

Getting around

  • Kisumu (KIS) - 19 min drive
  • Kakamega (GGM) - 103 min drive

About this property

The Great Lakes Hotel

The Great Lakes Hotel puts you just 3.2 mi (5.1 km) from the airport and 4.7 mi (7.6 km) from Lake Victoria. You can relax with a drink at one of the 2 bars/lounges, and the restaurant is the perfect spot to grab a bite to eat. Other highlights include a terrace, and rooms offer flat-screen TVs and refrigerators.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), Intertek Cristal (3rd party expert - Global), and Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 96 rooms

Arriving/Leaving

  • Check-in time from noon - 10:00 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning 5 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Room service (limited hours)

Taking the kids

  • Children stay free

What to do

  • Access to nearby outdoor pool

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bathtub
  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • 29-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Ecolab (3rd party expert - Global)
  • Intertek Cristal (3rd party expert - Global)
  • Bureau Veritas (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • SGS (3rd party expert - Global)

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards.

Also known as

Great Lakes Hotel LTD. Kisumu
Great Lakes Hotel LTD.
Great Lakes LTD. Kisumu
The Great Lakes Hotel LTD.
The Great Lakes Hotel Hotel
The Great Lakes Hotel Kisumu
The Great Lakes Hotel Hotel Kisumu

Frequently asked questions

Overall score and ratings

4.0

6.0/10

Cleanliness

6.0/10

Staff & service

5.0/10

Property conditions & facilities

2/10 Poor

I never stayed in the hotel. It was run down
Miriam, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

great lakes hotel
no complaints not excellent.but quiet .clean.would stay there again.
trevor, 2-night trip
Verified Expedia guest review

2/10 Poor

Not an enjoyable stay
Between the stench of burning wafting in from the bustling street outside, the one inch of leg room when on the toilet, the lack of TV remote, and the lack of a working AC, I cannot rate my stay here as enjoyable. A lot of the staff seemed unattentive and when the complimentary water was dropped off one afternoon while I was in the room, the staff didn't even knock - just unlocked the door and apoligzed... Keep in mind that you aren't paying a lot of money to stay here and this is also Kisumu, but if you aren't a tolerant traveller you'll probably regret staying here for more than a night or two.
2-night trip
Verified Expedia guest review