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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Hanoi Genial Hotel, Hanoi, Vietnam

3.5-star3.5 stars
56 Hang Dau Street, Dong Xuan Ward, Hoan Kiem District, Hanoi, 100000, Vietnam

Central hotel with restaurant, connected to a shopping center, near Hanoi Old City Gate
  • Free WiFi
  • Pretty hotel with nice and effecient staff. Near by knteredting places of HanoiFeb 22, 2020
  • All was very well. Very nice people. Excellent serviceFeb 18, 2020

Hanoi Genial Hotel, Hanoi, Vietnam

from P858
  • Superior Room
  • Deluxe Room
  • Junior Suite, Balcony, City View
  • Basic Triple Room
  • Family Room
  • Superior Room
  • Deluxe Room

What’s around Hanoi Genial Hotel, Hanoi, Vietnam


  • In Hoan Kiem
  • Hanoi Old City Gate - 8 min walk
  • Hoan Kiem Lake - 15 min walk
  • Thang Long Water Puppet Theatre - 16 min walk
  • Ho Chi Minh Mausoleum - 23 min walk
  • Hanoi Opera House - 30 min walk
  • Dong Xuan Market - 4 min walk
  • Imperial Citadel of Thang Long - 18 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 36 min drive
  • Hanoi Long Bien Station - 3 min walk
  • Hanoi Railway Station - 27 min walk
  • Hanoi Van Dien Station - 12 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 7 floors


  • Check-in time starts at 1:00 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *

  • Train station shuttle *


  • No onsite parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Room service
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Hanoi Genial Hotel, Hanoi, Vietnam’s small print

Also known as

  • Genial Hotel
  • Hanoi Genial
  • Hanoi Genial Hotel Hotel
  • Hanoi Genial Hotel Hanoi
  • Hanoi Genial Hotel Hotel Hanoi


Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Guests are provided with hand sanitizer.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for VND 80.0 per night

Airport shuttle service is offered for an extra charge of VND 412000 per vehicle (one way)

Train station pick-up and train station drop-off service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hanoi Genial Hotel, Hanoi, Vietnam

  • Does Hanoi Genial Hotel offer free cancellation for a full refund?
    Yes, Hanoi Genial Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hanoi Genial Hotel?
    This property confirms that guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hanoi Genial Hotel?
    Sorry, there's no onsite parking at Hanoi Genial Hotel.
  • Are pets allowed at Hanoi Genial Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hanoi Genial Hotel?
    You can check in starting at 1:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Hanoi Genial Hotel?
    Yes, there's an onsite restaurant that serves local and international cuisine.
  • Is airport shuttle service offered by Hanoi Genial Hotel?
    Yes, an airport shuttle is available. The charge is VND 412000 per vehicle one way.

Recent reviews

Superb 9.0 From 243 reviews

Exceptional 10.0
Good hotel,very helpful and friendly staff. Excellent value for money.
richard, gb4 night trip
Very good 8.0
Clean comfortable and accomodating
The genial was super clean and centeal just a short 5 minute walk to old quarter where you have unlimited access to shopping, spas and a long list at the breakfast bar. The staff here was super accomodating and friendly and they were able to communicate in english for everything we needed. Our deluxe room was spacious, bed was comfy and super clean! Our room faced the main road which can be loud late evening so id recommend ear plugs if you have troubles sleeping. Would recommend thw genial and stay here again.
Chase, ca3 night trip
Very good 8.0
Walking distance to most of the place. Good Service
HOOI YIN, my2 night family trip
Good 6.0
Everything is OK.
The soundproof of the room need to improve. As well as power outlet in the room. A family room with only 1 power outlet and I have to charge my phone in the shower room. However, I manage to find 2md power outlet just behind the sofa when the time I plan to check out.
Tan, my2 night family trip
Exceptional 10.0
Very good
Amazing! This hotel is very modern and clean, definitely worth of your money. Near the old quarters, also many other attractions are in a walking distance. Very good service and friendly staff. Also breakfast is included and it was good.
Estella, gb3 night trip with friends
Exceptional 10.0
Amazing staff
Don't be put off by the warren of narrow alleys to get to the hotel. Once you're there, you'll be welcomed by excellent staff and very comfortable rooms. The staff genuinely have your best interests at heart and go above and beyond to help you. Breakfast is amazing, put together by three wonderful staff who were a pleasure to spend time with. Even when I left earlier than the official breakfast start time, I was provided with a huge bag of supplies and then walked to my taxi. Stay here if you value staff integrity! :)
Gemma, au3 night trip
Exceptional 10.0
Overall great hotel
Great stay! Great location, delicious breakfast, and very kind and helpful staff. Only downside was the room had no windows.
Jeff, us3 night family trip
Exceptional 10.0
Good value
Good value hotel. I would have stayed longer but they were fully booked
Barry, gb1 night trip
Exceptional 10.0
5 Stars, Excellent Location
The location is perfect, the room simple but modern with a comfortable bed, good air conditioner and a good size TV with many English channels. The breakfast was superb and the staff just amazing. Always smiling and ready to help. Highly recommended!!
Alvaro, us2 night trip
Exceptional 10.0
Family vacation
Excellent place to stay
Doris, ca1 night family trip

Hanoi Genial Hotel, Hanoi, Vietnam

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