Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Keniza Beach Hotel, Tulum, Mexico

3-star3 stars
Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, 77780, Mexico

3-star guesthouse with private beach, near Tulum Beach
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • This hotel beat my expectations. Such a cute, simple and clean beachfront property. Staff…Mar 4, 2020
  • Property was exactly as advertised. Staff were incredibly friendly and helpful. Hotel…Feb 21, 2020

Keniza Beach Hotel, Tulum, Mexico

  • Suite, 1 King Bed, Terrace, Beachfront (Air conditioning from 9pm to 6am)
  • Family Double Room
  • Double Room (Air conditioning from 9pm to 6am only)
  • Deluxe Penthouse, 2 Bedrooms, Balcony, Ocean View
  • Deluxe Double Room, 2 Queen Beds, Ocean View

What’s around Keniza Beach Hotel, Tulum, Mexico

Landmarks

  • In a national park
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 24 min walk
  • SFER IK - 2.6 mi / 4.2 km
  • Playa Akun - 3 mi / 4.8 km
  • Tulum National Park - 3.1 mi / 5 km
  • Playa Paraiso - 4.2 mi / 6.8 km
  • Las Palmas Public Beach - 3.9 mi / 6.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 113 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 8 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 PM
  • Check-out time is 11:00 AM
The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. This provides air conditioning in guestrooms only from 8 PM to 8 AM.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No onsite parking

Payment types at the property

* See small print for additional details or extra charges

At the property

Food and drink
  • Barbecue grills
  • Refrigerator in a common area
Things to do
  • On private beach
  • Beach sun loungers
  • Beach umbrellas
  • Beach towels
Services
  • Front desk (limited hours)
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Keniza Beach Hotel, Tulum, Mexico’s small print

Also known as

  • Keniza Beach Hotel Tulum
  • Keniza Beach Tulum
  • Keniza Beach
  • Keniza Beach Hotel Tulum
  • Keniza Beach Hotel Guesthouse
  • Keniza Beach Hotel Guesthouse Tulum

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of MXN 2800 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Keniza Beach Hotel, Tulum, Mexico

  • Does Keniza Beach Hotel offer free cancellation for a full refund?
    Yes, Keniza Beach Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at Keniza Beach Hotel?
    Sorry, there's no onsite parking at Keniza Beach Hotel.
  • Are pets allowed at Keniza Beach Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Keniza Beach Hotel?
    You can check in from 3:00 PM to 6:00 PM. Check-out time is 11:00 AM.
  • Is airport shuttle service offered by Keniza Beach Hotel?
    Yes, an airport shuttle is available. The charge is MXN 2800 per vehicle one-way.

Recent reviews

Fabulous 8.8 From 59 reviews

Exceptional 10.0
Great stay!
We stayed here recently in mid-January. The hotel staff was amazingly nice, helpful and attentive. Your room is stocked with two free bottles of water every day which is great (they also had a water cooler on site so you could full up your own water bottle, I thought that was really helpful). There’s a little shared kitchenette to make coffee or cook (we used it to have snacks in the morning but there were pots/pans so you could essentially make a whole meal). The rooms were clean, house keeping was great and always replenished any toiletries we needed (shampoo, conditioner and body wash) and there were fresh towels and sheets every day. The air conditioning only works from 8pm until 8am, which is fine for us because we did spend most of the day on the beach or wandering around. The hotel is RIGHT on the beautiful beach, there wasn't any sea weed issues I read about. The beach loungers were SO comfortable, big cushions along with little side tables, we sat there for hours enjoying the ocean. The hotel doesn’t have a bar or restaurant but there is a bar right next door and several other restaurants/bars super close by on the beach. Also wanted to note that there isn’t a safe in the room, which I was surprised at first but didn’t really worry about, we don’t bring any valuables besides our passports. There was always someone on site though, whether it was at the front desk or night security. Enjoyed our stay here would definitely come again!
Chris Timmons, us4 night trip
Exceptional 10.0
Nice stay at Keniza
Lolita and Sam make you feel like FAMILY when you stay at Keniza. Lolita did an incredible job communicating with us ahead of our stay about transportation, check-in, etc. Once we arrived, Sam was always there with a big smile ready to help us, telling us about the hotel, the area, things to do, etc. Location of Keniza is perfect for exploring Tulum, everything is just a quick walk down the beach. And the hotel is a great place to unwind at the end of the day or at the beach (without paying exorbitant fees that other hotels in the area charge).
Eugene, us3 night romance trip
Good 6.0
Nice location, clunky-unideal stay
It seems Keniza is going through some major changes. We originally booke Keira’s beach house and it changed its name a few weeks before we arrived. The hotel was still working out the kinks. There were spaces around the property that were used as storage instead of open guest areas. We had no hot water in our room. Our transportation from the airport no-showed. The room was a bit musty and damp. The hotel takes “eco” hotel to a new level. No coffee in rooms. No hairdryers or electric appliances allowed to be plugged in. No breakfast service. Basically, it’s a nice location with friendly staff (if you can find them). Sam (at reception) and Lolita (lives on the property) were super helpful with all our “issues”, but at the end of the day, it was a beautiful stay with “first world” frustrations. Both Sam and Lolita recognized the issues that resulted in a less than ideal stay for us and they bent over backwards to try and resolve them. Their actions definitely helped! They upgraded us to the penthouse due to our issues and considering we seemed to be the only guests there. The penthouse room has a beautiful balcony facing the ocean, but is no nicer or more high end than the other rooms — just slightly bigger. The beach wasn’t combed in the mornings so seaweed was an issue. All in all, I can’t wait to come back to Tulum, but I’ll let Keniza work out its kinks before returning here.
us2 night romance trip
Fair 4.0
The hotel was below our expectations. First of all, we arrived at night and had a very hard time with finding the hotel because there were no signs and the entrance looks like a house rather than a business. Then we couldn't get in for half an hour because the door was locked and no one responded even though we ringed the doorbell all throughout this time. Finally someone from next door helped us get in by shouting to the receptionist who was staying in her room on the second floor. After checking in, we settled in our room and soon after, we found out the water is not working so no flushing the toilet or showers for that night. Another disappointment was that the breakfast was removed from our reservation (with a small refund of $5/person/day) and the whole place was half under construction. It seemed like we were the only guests in the place as they were going through some restoration. By the way, they don't allow using hair driers or flat irons, because electrical system cannot support the load apparently. The only good thing was that the receptionist lady was very friendly and kind and tried to help us out given the circumstances. She also upgraded our room to one with ocean view, but as I've mentioned, the whole place was empty anyway. The hotel has a nice location in Tulum and some nice views of the ocean and the beach but it definitely needs some improvement of hotel facade, amenities and service. It's definitely over priced given what is being offered.
us2 night romance trip
Exceptional 10.0
Honeymoon at Kira’s
Our stay at Kira’s was amazing. The location directly on the beach was perfect. We came during off season and were upgraded to an amazing room with a huge terrace overlooking the ocean. Lola who works there was so sweet, welcoming, and accommodating. You are right in the middle of everything on the main beach road, and can easily walk to some of the best places in Tulum. We can’t wait to go back!
Meredith, us4 night romance trip
Exceptional 10.0
What a great place to stay in south Tulum!
We actually stayed at Kira's during some renovations and upgrades but we never heard work going on and it did not affect our stay at all. Our ocean view room was fantastic and the constant ocean breezes kept the room very comfortable during the daytime when the A/C is off. The coming upgrades will allow for all day A/C use I am told. Our host, Lolita, was always there to assist with answers or recommendations. Overall, it's a beautiful property along a gorgeous stretch of beach.
Donald, us2 night romance trip
Very good 8.0
Lovely hotel but extremely quiet while we stayed there so reception was rarely manned. No breakfast and we were only told this the day before we arrived.
Kelly, ie4 night romance trip
Exceptional 10.0
Kiras beach house- A must book in Tulum!
We had the most incredible experience at Kiras beach house in tulum for our honeymoon! The manager was very kind and accommodating, he even upgraded us to the sea view room as it was our honeymoon! The room was immaculate and was well air conditioned throughout the night. There is no bar but you can have your food and drinks from next door brought over to you which was great. We cannot recommend this place enough and hope to return again sometime. Thanks Thomas and Kiras beach house!
Merle, gb3 night romance trip
Exceptional 10.0
Super Clean & Friendly
Super clean & friendly staff, including hotel manager, Thomas. Oh, dont forget to taste their awesome breakfast!
Hye, usTrip with friends
Very good 8.0
Excellent location, right on the beach. Near a lot of other restaurants, hotels, bars but still quiet. Staff was helpful. Less amenities than some of the bigger hotels nearby so I'll give it 4 stars but I have no complaints overall.
usRomance trip

Keniza Beach Hotel, Tulum, Mexico

Is the description of this property not correct? Tell us