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Holiday Inn Express Birmingham - City Centre, an IHG Hotel

Photo gallery for Holiday Inn Express Birmingham - City Centre, an IHG Hotel

Lobby lounge
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Free daily buffet breakfast
Reception

Overview of Holiday Inn Express Birmingham - City Centre, an IHG Hotel

Holiday Inn Express Birmingham - City Centre, an IHG Hotel

3.5 star property
3.5-star hotel with restaurant, near The Mailbox
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,004 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Bar
Map
19 Holiday Street, Birmingham, England, B1 1HH
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Birmingham City Centre
  • The Mailbox - 3 min walk
  • Utilita Arena Birmingham - 9 min walk
  • Broad Street - 13 min walk
  • Bullring Shopping Centre - 13 min walk
  • University of Birmingham - 33 min walk
  • International Convention Centre - 1 min drive
  • O2 Academy Birmingham - 2 min drive
  • Villa Park - 7 min drive
  • Cadbury World - 10 min drive
  • National Exhibition Centre - 19 min drive

Getting around

  • Birmingham Airport (BHX) - 27 min drive
  • Coventry (CVT) - 42 min drive
  • Birmingham (QQN-New Street Train Station) - 9 min walk
  • Birmingham New Street Station - 11 min walk
  • Birmingham Five Ways Station - 11 min walk
  • Brindley Place Tram Stop - 6 min walk
  • Library Tram Stop - 7 min walk
  • Grand Central Tram Stop - 8 min walk

Restaurants

  • Cote Restaurant - 3 min walk
  • Medicine Bakery and Kitchen - 5 min walk
  • Marco Pierre White Steakhouse, Bar & Grill Birmingham - 4 min walk
  • Cocoa Caffe - 5 min walk
  • Rodizio Rico - 4 min walk

About this property

Holiday Inn Express Birmingham - City Centre, an IHG Hotel

Holiday Inn Express Birmingham - City Centre, an IHG Hotel puts you 0.1 mi (0.2 km) from The Mailbox and 0.4 mi (0.7 km) from Utilita Arena Birmingham. For a bite to eat, guests can check out Express Cafe and Bar, which serves breakfast. Also, this hotel is 0.7 mi (1 km) from Broad Street and 0.7 mi (1.1 km) from Bullring Shopping Centre. Fellow travelers love the comfortable beds and overall value. Public transportation is just a short walk: Brindley Place Tram Stop is 6 minutes and Library Tram Stop is 7 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 250 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Express Cafe and Bar - This café serves breakfast and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Birmingham City Centre Hotel
Holiday Inn Express Birmingham City Centre
Inn Express Birmingham City
Holiday Inn Express Birmingham City Centre
Holiday Inn Express Birmingham City Centre an IHG Hotel
Holiday Inn Express Birmingham - City Centre, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn Express Birmingham - City Centre, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Birmingham - City Centre, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Birmingham - City Centre, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Express Birmingham - City Centre, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express Birmingham - City Centre, an IHG Hotel?
Sorry, there's no onsite parking at Holiday Inn Express Birmingham - City Centre, an IHG Hotel.
What are the check-in and check-out times at Holiday Inn Express Birmingham - City Centre, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Express Birmingham - City Centre, an IHG Hotel and nearby?
Recommended spots to visit include The Mailbox (3-min walk) and Symphony Hall (5-min walk), along with Utilita Arena Birmingham (9-min walk) and O2 Academy Birmingham (10-min walk).
Are there restaurants at or near Holiday Inn Express Birmingham - City Centre, an IHG Hotel?
Yes, there's an onsite restaurant, Express Cafe and Bar.
What's the area around Holiday Inn Express Birmingham - City Centre, an IHG Hotel like?
Holiday Inn Express Birmingham - City Centre, an IHG Hotel is a short 6-minute walk from Brindley Place Tram Stop and 13 minutes' walk from Bullring Shopping Centre. Our travelers say the local area is very central.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Disappointing experience
My partner and I thought it was going to be a nice stay but it fell way below expectations. The lady at reception was terrible. We didn’t order an accessible room and when I questioned this with reception. She questioned why it was a problem, and eventually assigned a new room…which was still an accessible room. The bed sheets had marks on them. The breakfast was also underwhelming compared to previous stays. The one big positive was how close it was to the city.
Caleb, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall good, just cleaning ladie walked into my room even though "Do not disturb" sign was displayed. Asked when i am leaving... whats that about?
Andrej, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

neil, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well located hotel
Lovely well located hotel,excellent breakfast and the room was very comfortable
Hannah, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

G, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Lovely hotel, friendly staff. Particularly liked the check in staff who were super welcoming. A great stay!
Claire, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel
We stayed in a twin room on the 17th floor which was so quiet. Good breakfast choice and staff very attentive. Had lovely gesture from the hotel for my friend’s birthday. Would definitely stay again!
Fern, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Roger, 1-night trip
Verified Hotels.com guest review