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All properties in Playa del Carmen, Quintana Roo, Mexico

Punta Esmeralda

Beach hotel with outdoor pool, connected to a shopping center, near Mamitas Beach Club

  • Free WiFi and free parking
From
P1,036

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  • Beach
  • Beach
  • Pool
  • Pool
  • Beach
Beach. Image 1 of 44.
1 / 44Beach
8.4.Very good.
  • Cuarto amplio, bien iluminado, buena presión de agua en el baño, agua caliente, frigobar,…

    Mar 18, 2021

  • Really nice place for the price, the internet is very good (a rarity in playa) they have…

    Feb 13, 2021

See all 90 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 28 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Room service
  • Terrace

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Luis Donaldo Colosio
  • Mamitas Beach Club - 28 min walk
  • Playa del Carmen Main Beach - 34 min walk
  • Grand Coral Golf Riviera Maya - 45 min walk
  • Playa del Carmen Maritime Terminal - 2.7 mi / 4.3 km
  • El Camaleon Mayakoba Golf Course - 3.7 mi / 6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Double Room, 1 King Bed
  • Deluxe Room
  • Standard Room
  • Standard Room, 2 Queen Beds
  • Standard Room, Multiple Beds

What’s around

Landmarks

  • In Luis Donaldo Colosio
  • Mamitas Beach Club - 28 min walk
  • Playa del Carmen Main Beach - 34 min walk
  • Grand Coral Golf Riviera Maya - 45 min walk
  • Playa del Carmen Maritime Terminal - 2.7 mi / 4.3 km
  • El Camaleon Mayakoba Golf Course - 3.7 mi / 6 km
  • Xplor Theme Park - 7.7 mi / 12.4 km
  • Xcaret Eco Theme Park - 8.1 mi / 13.1 km
  • Maroma Beach - 8.9 mi / 14.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive
map

At a glance

Hotel size

  • This hotel has 28 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Room service (during limited hours)

Things to do

  • Outdoor pool

Services

  • Laundry facilities

Facilities

  • Year Built - 2017
  • Elevator
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 21-inch TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hotel Punta Esmeralda Playa del Carmen
  • Punta Esmeralda Playa del Carmen
  • Punta Esmeralda Hotel
  • Hotel Punta Esmeralda
  • Capital O Punta Esmeralda
  • Punta Esmeralda Playa del Carmen
  • Punta Esmeralda Hotel Playa del Carmen
  • Punta Esmeralda l Carmen

Optional extras

Late check-out can be arranged for an extra charge of USD 20

Rollaway beds are available for USD 15.0 per night

Continental breakfast is offered for an extra charge of USD 6 for adults and USD 3 for children (approximately)

Policies

There is limited hot water on site.

Guests must contact this property in advance to reserve onsite parking.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Punta Esmeralda does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of USD 20. Express check-out is available.
  • Yes. Nearby restaurants include Los Murales (4.5 mi).
  • Punta Esmeralda has an outdoor pool.
8.4.Very good.
  • 8.0.Very good

    Close to the playa, reasonable rates. Staff was very helpful.

    1 night family trip, Jan 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    UNDER NEW OWNERSHIP!!!!!!

    GREAT HOTEL! GREAT PEOPLE! NICE BEACH AROUND THE CORNER......ENJOY YOUR STAY

    7 night trip, Dec 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing Hotel with Pool and Elevator!

    I was absolutely surprised by the quality of people that work at this hotel, the amenities, internet speed, cleanness and location are simply amazing. You cannot find such a nice place at this price anywhere! The my have a few options for breakfast and dinner. A rooftop overlooking the sea from afar and walking distance to Playa Esmeralda which is lovely. I cannot say enough great things about this place. This will be my go to place every time I stay in Playa Del Carmen.

    David, 1 night trip, Dec 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I can't say enough great things about this hotel. It is clean, they are very courteous, the rooms are bigger than I expected and clean. One of the few places with an elevator. They have breakfast and dinner options until 7pm. No bar but a beautiful and spacious rooftop pool. It is within walking distance to Punta Esmeralda beach which is a huge plus! My favorite place to stay in Playa del Carmen!

    David, 2 night trip, Dec 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente hotel y tarifa

    Excelente ubicación muy cerca de la playa. Excelente staff. Muy limpio y cómodo. Pequeño frigobar en el cuarto muy útil. Super recomendado

    1 night trip, Oct 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente servicio. Gran calidad señal WI-Fi. Staff super amable. A una calle de la playa. Super recomendado

    1 night trip, Oct 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Relaxing Stay

    Great place to stay really enjoyed the swimming pool.

    Harvey, 6 night family trip, Sep 22, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    staff was friendly, hotel needs more amenities to be worth the price

    13 night trip, Jan 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent hotel, safe neighbourhood (don’t get confused with the aesthetics of what is around, this is the real playa del carmen, the people are local and super nice) From the owner to the assistant, Betsi, all of them took care of every single thing of our stay. Highly recommended, loveable people, extremely clean rooms, good deal prices/service!

    Fran, 2 night romance trip, Aug 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful place great amenities good location great staff and people and be back as soon as a can.

    martin, 6 night family trip, Aug 9, 2019

    Verified Orbitz guest review

See all 90 reviews