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Guangzhou Ausotel Smart Baiyun Airport

3.5-star Guangzhou hotel with restaurant

  • Free WiFi in lobby

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  • Lobby
  • Deluxe Room - Bathroom
  • Deluxe Room - Bathroom
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8.2.Very good.
  • Although a bumpy start due to poor translations in English, this was a great place to…

    Jan 28, 2020

  • What a Gem! If you are staying at Guangzhou for the night, you have to stay here! Great…

    Dec 31, 2019

See all 46 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 120 guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Free airport shuttle
  • Fitness center

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In Huadu
  • Ma'anshan Park - 6.3 mi / 10.2 km
  • Guangdong International Rowing Centre - 9.4 mi / 15.2 km
  • Huadu Hongxiuquan Former Residence - 11 mi / 17.7 km

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Enter dates for 2 guests

Location

  • In Huadu
  • Ma'anshan Park - 6.3 mi / 10.2 km
  • Guangdong International Rowing Centre - 9.4 mi / 15.2 km

What’s around

Landmarks

  • In Huadu
  • Ma'anshan Park - 6.3 mi / 10.2 km
  • Guangdong International Rowing Centre - 9.4 mi / 15.2 km
  • Huadu Hongxiuquan Former Residence - 11 mi / 17.7 km

Getting around

  • Baiyun International Airport (CAN) - 13 min drive
  • Foshan (FUO-Shadi) - 62 min drive
  • Guangzhou Railway Station - 22 min drive
  • Guangzhou East Railway Station - 27 min drive
  • Guangzhou North Station - 27 min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 120 rooms

Arriving/leaving

  • Check-in time 2 PM-9:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (CNY 60 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • Fitness facilities

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Coco Smart - This restaurant serves breakfast, lunch, and dinner.

Small print

Also known as

  • Guangzhou Ausotel Smart Baiyun Airport Hotel
  • Guangzhou Ausotel Smart Baiyun Airport Hotel
  • Guangzhou Ausotel Smart Baiyun Airport Guangzhou
  • Guangzhou Ausotel Smart Baiyun Airport Hotel Guangzhou
  • Ausotel Smart Baiyun Airport Hotel
  • Ausotel Smart Baiyun Airport
  • Guangzhou Ausotel Smart Baiyun

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CNY 60 per day

Rollaway beds are available for CNY 150.0 per night

Buffet breakfast is offered for an extra charge of CNY 68 per person (approximately)

WiFi is available in guestrooms for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: CNY 300 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CNY 60 per day. Electric vehicle charging is available.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 9:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Coco Smart. Nearby restaurants include Starbucks (2.2 mi), HJ Grand Hotel (3.4 mi), and Saizeriya Italian Restaurant (7.3 mi).
  • Yes, a free airport shuttle is available.
  • Guangzhou Ausotel Smart Baiyun Airport has a fitness center and a garden.
8.2.Very good.
  • 8.0.Very good

    The hotel was of average quality. No one really spoke English or any other language that I speak. The satellite TV was all Chinese. Nice bathroom. The bed was comfortable.

    WilliamG, 3 night trip, Dec 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We were very pleased with the cleanliness and modern style that the motel has. The breakfast buffet was a nice addition and very good even if it was still Asian mostly.

    1 night romance trip, Nov 5, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Happy guest

    I like the fuss free checkin, clean conditions and free shuttle service to the airport. But I could here people talking in the room next door. Either they were talking too loudly or the sound proofing wasn’t good enough. But overall stay was pleasant.

    1 night trip, Oct 27, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good Hotel for Westerners.

    Good hotel. Offers Round Trip bus for free to T1 and T2 of Airport. Breakfast options good... even for westerners. Top 2 floors are exec rooms.

    EDWIN, 2 night trip with friends, Oct 18, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    The shuttle bus is very mean and don't have service mind. They won't try to understand you unless you speak Chinese to them. I'm very disappointed of thier attitude.i wish Im not picking this hotel at all. Don't pick this hotel!!!!

    1 night family trip, Sep 8, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Handy to thr airport, but use the free shuttles as some taxi drivers skip short distane runs. Helpful folks but have a translation app handy. Lots of flight crews stay there, so c as n usually find someone to help with English if needed. Good breakfast and nice landscapes paths along the nearby roads fir running. Not much nearby, mostly offi and e parks. Really good value.

    2 night business trip, Aug 13, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Poor English language skills at the front desk resulted in delay getting picked up by the shuttle bus. Pickup time was scheduled to be at around 1:30 am, instead, pick up was at 3:30 am. During check-in, it was discovered that the pre-booked non-smoking room was not a non-smoking room. I was told there were no other rooms available and the staff's solution was to spray the smoking room with a chemical to subdue the smoke resulting in having to breath 2 unpleasant smells. The receptionist was polite and apologetic. A discount was offered due to the circumstances, reducing the charges from ¥588 to ¥450 for the night. Went to sleep at 4 am and was woken at 6 am by a wake-up call that I had not requested. Effectively the experience overall was not satisfactory

    GC, 1 night business trip, Jul 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It is a very nice hotel, clean environment, mini bar complementary stuff, good breakfast...etc. It is worth to stay in this hotel for a transition flight or short stay, near to airport but difficult to find the place even the local taxi driver.

    David, 1 night romance trip, Jun 20, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The staff in the restaurant were great but the rest not so good. I had to wait for a late flight so sat in the foyer for a couple of hours. No one bothered to lock my bags away for me even though I asked, so I had to take them with me to the bathroom and stay near them the whole time I waited. I thought I would charge my phone while I waited but the only power outlet in the foyer that was not behind the desk was not working properly. The worst though was the bus driver. I realise there was a language difference, but he was very abrupt and unhelpful. He put me off the bus at the wrong terminal even though I thought it was the wrong one and kept asking for international and I said Australia a few times, but he just told me to get off. The staff at the desk knew I was waiting for the bus and made no effort to make sure he knew where to take me or even let me know the bus had arrived, after several hours waiting I almost missed it. It took me the best part of an hour to find out where I was and where I had to go and actually get there. So I could check in for my flight back to Australia. It is a shame because the hotel was otherwise good, the rooms were lovely and clean and bed and the linen were great. It had been put together well but the staff let it down

    Elizabeth, 1 night business trip, May 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    My room was clean, and the hotel is close to the airport

    1 night business trip, May 21, 2019

    Verified Expedia guest review

See all 46 reviews