June 11, 2018
Hotel rooms are good but service is not upto mark
Hotel rooms are good but services and facilities need a lot of improvement. At the time of check-in my hotel room was not ready even it was not finalized which room they will allocate to me and because of that room allocation happened one hour late. In room bathroom was not ready at all no towels etc. We got towels etc next day. No one is coming to room to check drinking water, even after asking the same they are delivering at least in 30 mins. No newspaper etc. I booked a family suite paid 15k for two days stay but its not worth. Food quality is just ok. For Breakfast they are charging Rs. 250 per person and they are just offering noodles, aloo pranta and sandwich along with tea. No coffee, no toast, no juice. I took travel package from hotel but the cars they are offering for local site seeing are not at all comfortable. Old cars which are not even maintained well.
Narender, 2-night trip
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