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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Dreams Tulum Resort & Spa - Optional All Inclusive, Tulum, Mexico

4.5-star4.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780, Mexico

Upscale beachfront hotel with spa, near Tulum National Park
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Upon arrival check in was smooth and staff was professional and friendly. We had reserved…Jul 11, 2020
  • Entire place was amazing. From Staff, service, food, alcohol.Mar 22, 2020

Dreams Tulum Resort & Spa - Optional All Inclusive, Tulum, Mexico

from P6,891
  • Deluxe Room, 1 King Bed, Garden View
  • Deal Of the Day
  • Deluxe Garden view 2 double beds, adults only
  • Deluxe Ocean View 2 Double Bed
  • Deluxe Room, garden view 1 king bed Adults Only
  • Deluxe Room 1 King Bed Ocean View
  • Hacienda Club Presidential Suite
  • Hacienda Preferred Club Suites
  • Preferred Club Deluxe Garden Swimout 2 Double beds
  • Preferred Club Deluxe Garden Swimout 1 king bed
  • Preferred Club Honeymoon Suite
  • Preferred Club Junior Suite Ocean Front 2 Double Beds
  • Preferred Club Junior Suite Ocean Front, king bed
  • Preferred Club Deluxe 2 Double Beds Garden Swimout Adults Only
  • Preferred Deluxe 1 King Bed Garden Swimout Adults Only
  • Junior Suite Double Garden View
  • Preferred Club Junior Suite Double Ocean View Double
  • Junior Suite King Garden View
  • Preferred Club Junior Suite King Ocean View King
  • Deluxe Room, 2 Double Beds, Garden View
  • Deluxe Room, 1 King Bed, Garden View (Junior)
  • Junior Suite, 1 King Bed, Garden View (Preferred Club)
  • Junior Suite, 2 Double Beds, Garden View (Preferred Club)
  • Breakfast Plan Deluxe Garden View King
  • Breakfast Plan Deluxe Garden View Double
  • Breakfast Plan Junior Suite Garden View King
  • Breakfast Plan Junior Suite Garden View Double

What’s around Dreams Tulum Resort & Spa - Optional All Inclusive, Tulum, Mexico

Landmarks

  • On a private beach
  • Tulum National Park - 21 min walk
  • LabnaHa Ecopark Adventures - 44 min walk
  • Xel-Há Park - 5.8 mi / 9.3 km
  • Tulum Mayan Ruins - 6.1 mi / 9.9 km
  • Gran Cenote - 8.6 mi / 13.8 km
  • Cenotes Sac Actun - 9.3 mi / 14.9 km
  • Playa Paraiso - 9.6 mi / 15.5 km

At a glance

Key facts

Hotel size

  • This hotel has 432 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 9 restaurants
  • 7 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Free beach cabanas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Golf lessons available nearby
  • Nightclub
  • Winery attached
  • Beach sun loungers
  • Swim-up bar
  • Health club
  • Tennis on site
  • Sauna
  • Beach umbrellas
  • Pool sun loungers
  • Beach towels
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 5460
  • Conference space size (meters) - 507
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Dreams Tulum Resort & Spa - Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Not included
  • Airport transfers

Spa

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Bordeaux - This restaurant specializes in French cuisine and serves dinner only.

El Patio - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open select days.

Gohan - This restaurant specializes in sushi and serves dinner only. Open select days.

Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.

Dreams Tulum Resort & Spa - Optional All Inclusive, Tulum, Mexico’s small print

Also known as

  • Dreams Tulum Resort All Inclusive
  • Dreams Tulum Resort & Spa - All Inclusive Tulum
  • Dreams Tulum Resort Spa All Inclusive
  • Dreams Resort All Inclusive
  • Dreams All Inclusive
  • Dreams Tulum & Inclusive Tulum
  • Dreams Tulum
  • Dreams Tulum Resort Spa
  • Dreams Tulum All Inclusive
  • Dreams Tulum Resort Spa All Inclusive
  • Dreams Tulum Resort Spa Optional All Inclusive
  • Dreams Tulum Resort & Spa - Optional All Inclusive Hotel
  • Dreams Tulum Resort & Spa - Optional All Inclusive Tulum
  • Dreams Tulum Resort & Spa - Optional All Inclusive Hotel Tulum
  • Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum
  • Dreams Tulum Resort All Inclusive
  • Dreams Tulum All Inclusive
  • Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel
  • Hotel Dreams Tulum Resort & Spa - All Inclusive

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Dreams Tulum Resort & Spa - Optional All Inclusive, Tulum, Mexico

  • Does Dreams Tulum Resort & Spa - Optional All Inclusive offer free cancellation for a full refund?
    Yes, Dreams Tulum Resort & Spa - Optional All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Dreams Tulum Resort & Spa - Optional All Inclusive?
    Yes, there's free self and valet parking.
  • Is there a pool at Dreams Tulum Resort & Spa - Optional All Inclusive?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Dreams Tulum Resort & Spa - Optional All Inclusive?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Dreams Tulum Resort & Spa - Optional All Inclusive?
    You can check in from 3 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
  • Are there restaurants at or near Dreams Tulum Resort & Spa - Optional All Inclusive?
    Yes, there are 9 onsite restaurants.
  • What is there to do near Dreams Tulum Resort & Spa - Optional All Inclusive?
    Recommended spots to visit include Tulum National Park (1.1 mi) and LabnaHa Ecopark Adventures (2.3 mi), along with Xel-Há Park (5.8 mi) and Tulum Mayan Ruins (6.1 mi).

Recent reviews

Very good 8.0 From 766 reviews

Very good 8.0
Lovely Resort | Unanticipated Sales Pitch
I really wanted to love this place as I love Mexico so much, and although the resort is beautiful, and the staff very friendly the up-selling of everything, and being required to attend a "presentation" was not on my list for a relaxing vacation. It was never referenced in the booking materials, so it was a surprise. The French and Italian restaurants were the best, the World Cafe was the main staple for breakfast and lunch but the highly anticipated Asian restaurant was a HUGE disappointment. Also for Christmas Eve we were told by a few staff members that we needed to make a reservation as it would sell out. So we did but the minimum price was $250! for what is supposed to be an all inclusive resort. We didn't make a reservation, but instead showed up at 7:30pm and got a table no problem at the Italian Restaurant. I gave this review a lot of thought, but 3 months later, I still have a bad taste in my mouth from the experience.
Mercedes, us8 night trip with friends
Very good 8.0
Great Pools, Decent Beaches, Very Good Spa. More family friendly which means the food options can be just okay/beige, but overall a great trip with the kids
Scott, us6 night family trip

Dreams Tulum Resort & Spa - Optional All Inclusive, Tulum, Mexico

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