Park West Hotel

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Overview of Park West Hotel

Park West Hotel

3.0 star property
City-center hotel within easy reach of Central Park

6.2/10 Good

966 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • 24/7 front desk
  • Laundry facilities
The price is P8,742
Price available on 03/07/2022
Map
465 Central Park West, New York, NY, 10025
Main amenities
  • Housekeeping once per stay
  • Room service
  • 24-hour front desk
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Elevator
  • In-room climate control (air conditioning)
  • Limited housekeeping
  • Dry cleaning/laundry service
Cleaning & Safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Manhattan
  • Central Park - 1 min walk
  • Columbia University - 11 min walk
  • Mount Sinai Hospital - 17 min walk
  • Solomon R. Guggenheim Museum - 27 min walk
  • American Museum of Natural History - 31 min walk
  • Metropolitan Museum of Art - 33 min walk
  • Madison Avenue - 34 min walk
  • Beacon Theater - 42 min walk
  • Lenox Hill Hospital - 42 min walk
  • Metropolitan Opera House - 4 min drive

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 7 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • LaGuardia Airport (LGA) - 24 min drive
  • Caldwell, NJ (CDW-Essex County) - 29 min drive
  • John F. Kennedy Intl. Airport (JFK) - 45 min drive
  • Newark Liberty Intl. Airport (EWR) - 45 min drive
  • Bronx Melrose Station - 6 min drive
  • Bronx Yankees East 153 St. Station - 5 min drive
  • New York Harlem 125th St. Station - 29 min walk
  • 103 St. Station (Central Park West) - 6 min walk
  • 110 St. Cathedral Pkwy. Station - 2 min walk
  • 116 St. Station (Frederick Douglass Blvd.) - 8 min walk

About this property

Park West Hotel

Park West Hotel offers a great location, putting you within a 15-minute walk of Central Park and Columbia University. Also, Columbus Circle and Lincoln Center are just a 5-minute drive away. Fellow travelers say good things about the central location and walkable location. The property is just a short walk to public transportation: 110 St. Cathedral Pkwy. Station is steps away and 103 St. Station (Central Park West) is 6 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

At a glance

Hotel size

  • 94 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service (late night)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Housekeeping (once per stay)
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 22.89 per accommodation, per night
  • Resort fee inclusions:
    • Phone calls (may be limited)
    • In-room bottled water
    • Additional inclusions

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

Contactless check-out is available.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Astor Park Hotel New York
Astor Park Hotel
Astor Park New York
Astor Park
Astor Park Nyc
Astor Hotel New York
Hotel Astor Park New York
Astor New Park York
Astor On The Park Hotel
Astor New York
Park West Hotel New York
Park West New York
Park West Hotel Hotel
Park West Hotel New York
Park West Hotel Hotel New York

Frequently asked questions

Overall score and ratings

6.2

Good

6.7/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.1/10

Eco-friendliness

2/10 Poor

Immediately no
I have never left a review before, but after my one night stay here I felt the need to do so. Do not stay here. The hotel staff was very nice, but the room did not look like the pictures at all.. it was dingy and gross.. there was stuff on the walls, stains on the mattresses, no phone or clock, and had a musty smell. To top it all off around 8:30am a man (who did not work for the hotel) used a key to open our door and tried to come in while we were still asleep. We are two younger girls in our 20s. We felt so unsafe. Thank goodness we had our top lock pushed over. Then about 25 minutes later hotel staff knocked on our door until we responded to ask us if we needed anything?? Found very odd especially since checkout wasn’t until 12pm. Stay far away.
Alexis, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Patti, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The lighting was awful so dark and gloomy. The bathroom was teeny tiny and with shelf tilting and leaky toilet. I was charged a fee upon checkin which I was told would be refunded, it was not. Nor was the room serviced each day as also told upon check in.
Patrick, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Multiple mix ups with my booking where the I had to switch hotels then they had a plumbing issue where the water was literally black
Javim, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Park west
TV didn't work. window blinds were broken. comforter was damp
Michael, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed CHI-Town visitor
Rugs not cleaned or vacuumed, toilet tank & floors cracked, tub was filthy, window was broken and the bed was very uncomfortable. Rooms are literally to small for two peoples. I would never stay at this hotel again
Quinette, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location location location
Hotel was perfectly situated for Columbia graduation as well as easy access to everything else we wanted to do and see. Clean, comfortable and very reasonable prices.
April, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Will Not Be Back
The location is perfect, however, the lock on my door did not work; elevator can only hold 2 people; ice available only in the bathroom; requested items such as cups, towels, etc, and did not receive them, even after multiple visits to the front desk, because we could not call from the room.
Keturah, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

The staff is great. The hotel, not so much.
This is probably one of the jankiest hotels I have ever stayed in and would not recommend it to anyone. For context, I was traveling for work for two weeks. Here is what bothered me: - No deadbolt on the door - No safe in the room - No chair at the tiny "desk" - No mini fridge - Room was minute - There was no shelf or counter space, no drawers, and the closet was a half closet so all of my dresses and pants had a wrinkle in them where I had to fold them to fit. - The floor was uneven and had holes where it seemed like someone stomped through the floor and they just covered it up with carpet. The carpet also felt dirty. - Cold showers for probably 10 of the 15 days that I was there. Didn't matter what time of the day I showered (before 7 am, after 9 am, 10 pm) - all of them were freezing cold. - Walls were paper-thin. I could hear every movement from the hallway, upstairs and next door neighbors. - The room's AC unit is installed via the window so on cold days, my room was freezing. - The hotel just feels old (old carpet, old fixtures, old furniture) - Blankets were scratchy and need to be replaced. I think they were burned in the dryer. What I liked: - WiFi actually worked and was free - Free water every day - Bed and pillows were decent - Offered C.O. Bigelow soap and shampoo - I did not see any bugs - The staff were helpful and kind - Same day laundry service on the next block Overall, I would NOT stay here again. It is TERRIBLE for business travel.
Malia, 14-night business trip
Verified Hotels.com guest review

6/10 Good

4-night family trip
Verified Hotels.com guest review