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The Palm Beach Resort

Photo gallery for The Palm Beach Resort

View from room
Sun loungers, beach umbrellas, beach towels, beach bar
Sun loungers, beach umbrellas, beach towels, beach bar
Sun loungers, beach umbrellas, beach towels, beach bar
Terrace/patio

Overview of The Palm Beach Resort

The Palm Beach Resort

3.0 star property
Lakefront hotel with 3 bars/lounges, near Gisenyi Beach

7.4/10 Good

11 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Lounge area
  • Laundry facilities
Map
1 Brasserie Street to Cap Rubona, Nyayumba, Western Province

Room options

About this area

Restaurants

  • One Degree South - 6 min drive
  • Sun.n.Sand - 6 min drive
  • Lakeside Restaurant & Beach Bar - 6 min drive
  • Bikini Tam Tam - 6 min drive
  • Calafia - 8 min drive

About this property

The Palm Beach Resort

When visiting Nyayumba, The Palm Beach Resort is a great choice to consider. Guests looking for a bite to eat can check out the coffee shop/cafe, and the 3 bars/lounges are nice spots to grab a drink at the end of the day. Other highlights include a beach bar, a snack bar/deli, and a terrace. Fellow travelers like the helpful staff and location.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 11:30 AM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • 3 bars/lounges
  • Restaurant
  • Beach bar
  • Coffee shop
  • Barbecue grills
  • Room service
  • Snack bar/deli

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Garden
  • Picnic area
  • Terrace

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 42-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

What to enjoy

  • Furnished patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>This property does not have elevators. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Palm Beach Resort Gisenyi
Palm Beach Gisenyi
The Palm Beach Resort Hotel
The Palm Beach Resort Nyayumba
The Palm Beach Resort Hotel Nyayumba

Frequently asked questions

Does The Palm Beach Resort offer free cancellation for a full refund?
Yes, The Palm Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Palm Beach Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Palm Beach Resort?
Sorry, pets aren't allowed.
Is parking offered on site at The Palm Beach Resort?
Yes, there's free self parking.
What are the check-in and check-out times at The Palm Beach Resort?
You can check in from 11:30 AM - midnight. Check-out time is 10 AM.
What is there to do at The Palm Beach Resort and nearby?
The Palm Beach Resort has 3 bars and a picnic area, as well as a garden.
Are there restaurants at or near The Palm Beach Resort?
Yes, there's an onsite restaurant. Nearby restaurants include Lakeside Restaurant & Beach Bar (3.1 mi), One Degree South (3.3 mi), and Sun.n.Sand (3.3 mi).
Does The Palm Beach Resort have any outdoor private spaces?
Yes, every room features a furnished patio.

Reviews

7.4

Good

8.0/10

Cleanliness

7.1/10

Staff & service

7.3/10

Amenities

7.3/10

Property conditions & facilities

Reviews

10/10 Exceptional

YES
LOVE this place the vibe is incredible. The pillows aren’t great but other than that this place is a winner.
Rachel, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Traditional cottage was poorly equipped. Modern cottage significantly better. Manager and staff were extremely helpful at all times. Breakfasts were excellent Payment was an issue as I had decided to pay the resort on arrival but payment was deducted from my card 3 days before arrival. The traditional cottage was found to be unacceptable and a downgrade to modern was agreed but no refund was offered.
2-night trip
Verified Expedia guest review

6/10 Good

It was nice. They said they canceled my Expedia reservation because they don’t like how Expedia takes thirty days to reimburse them. They charged me $80 to stay and did not cancel the reservation. Expedia charged me $94.43 for the same stay
1-night trip with friends
Verified Expedia guest review

4/10 Fair

My room was not available at check in. First I was told that I had no booking and then I was told that I was checking in too late (11pm) despite the fact I pre-paid the room on Expedia Expedia was great; they offered to help find another room in town and rebated the money for the Palm Beach the next morning. Advice is to confirm with the property before you depart on vacation that your room is held; which typically should not be necessary
disappointed, 1-night trip
Verified Expedia guest review

8/10 Very Good

Serenity
A relaxing place with a great garden on the edge of the lake with a breathtaking view
Calvin, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hidden gem of paradise
This place is totally paradise as per name. The location, hospitality of staff who can not do enough for you is amazing. This made the holiday special and truely memorable . Will highly recommend to couples who want a fantastic ambience and recharge their batteries in a romantic setup. We will DEFINATELY be back.....Thank you
Benhilda, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect oasis
Apparently around for 16 years and prefected as a lovely Oasis right on the water, minutes from a few great local restaurants.
1-night romance trip
Verified Hotels.com guest review

4/10 Fair

A éviter
Description hotels.com totalement mensongère c’est une honte ! On vous fait miroiter des choses qui n’existent pas (cuisine dans la chambre, télévision). Service de restauration bon mais d’une lenteur extrême
Fabien, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will never forget the running waiters
This is a fantastic place. The facilities are a bit rustic, and there is no aircondition, but the service was amazing and personal, and the location in the midst of a lush garden on the coast of Lake Kivu was just fantastic. It is just a shame that there is no swimming in the lake - and no pool. There was a great atmosphere in the restaurant with a fire pit on the floor and a local music performance one evening. And something I never saw before: Running waiters!!
Jacob V, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff was exceptionally amazing. So nice, helpful and always wanted to make sure we were happy. They organize for us days trips with drivers and it was really worth it. The location was great just on Lac Kivu. It was a great place to relax and go for walks in the area. The food offered was also really good
2-night trip
Verified Expedia guest review