The Charles Hotel

3.0 star property
Chatham hotel with restaurant and bar/lounge

Choose dates to view prices

Located near a train station, The Charles Hotel is a great choice for a stay in Chatham. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Bar

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Meeting rooms
  • Terrace
  • Front-desk safe
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Free self parking
The current price is P4,787
P5,745 total
includes taxes & fees
Aug 16 - Aug 17

Room options

Available filters for rooms
Showing 3 of 3 rooms

Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Single Room, 1 Twin Bed, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Deluxe Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

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About the neighborhood

Map
15 New Road, Chatham, England, ME4 4QJ

What's nearby

  • Central Theatre - 3 min walk - 0.3 km
  • Historic Dockyard Chatham - 16 min walk - 1.4 km
  • The Vines Park - 3 min drive - 2.0 km
  • Rochester Castle - 3 min drive - 2.4 km
  • Rochester Cathedral - 3 min drive - 2.4 km

Getting around

  • London City Airport (LCY) - 62 min drive
  • London (SEN-Southend) - 68 min drive
  • Chatham Station - 3 min walk
  • Rainham Station - 8 min drive
  • Rochester Station - 22 min walk

Restaurants

  • ‪The Thomas Waghorn - ‬4 min walk
  • ‪Gurkha Fire - ‬3 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Greggs - ‬13 min walk
  • ‪Subway - ‬13 min walk

About this property

The Charles Hotel

  • Located near a train station, The Charles Hotel is a great choice for a stay in Chatham. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 3:00 PM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Room amenities

Be entertained

  • 28-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Charles Hotel Chatham
The Charles Hotel Hotel
The Charles Hotel Chatham
The Charles Hotel Hotel Chatham

Frequently asked questions

Does The Charles Hotel offer free cancellation for a full refund?

Yes, The Charles Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Charles Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Charles Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Charles Hotel?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Are there restaurants at or near The Charles Hotel?

Yes, there's an onsite restaurant.

What's the area around The Charles Hotel like?

The Charles Hotel is a short 3-minute walk from Chatham Station and 17 minutes' walk from Historic Dockyard Chatham.

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Reviews

The Charles Hotel Reviews

7.0

Good

7.6

Cleanliness

7.6

Location

7.8

Staff & service

7.2

Property conditions & facilities

Popular mentions

Room
Service staff
Shower
Bed
Lobby
Family friendly
Water
Elevator
Welcoming
Toilet

Reviews

Verified review

8/10 Very good

I chose this hotel due to its proximity to the venue I needed to visit and the fact that it had parking. So 10 out of 10 for that. I wasn't really fussed about anything else. They did offer me a full english breakfast for £10 so I had that - it was reasonable. The room was clean but a bit small, view to the street, a bit noisy obviously. Bed was comfy. Staff were very helpful. So all in all, I would say I got what I paid for. yes, I would use it again if visitng that area.
Sarah, 1-night trip
Verified review

10/10 Exceptional

Great location

Great location, close to shops, restaurants etc. Room was good size, clean and well maintained.
Francis, 2-night trip
Verified review

8/10 Very good

Very nice polite staff and friendly service.
jeffrey, 2-night trip
Verified review

4/10 Fair

Very friendly and helpful staff. Room was freezing and no window in room!!! Very strange little room. There was a window which couldn’t open into the inside corridor!
Beverly, 1-night trip
Verified review

6/10 Good

Beding and towels were clean.Bed comfortable.
Diane, 1-night trip
Verified review

8/10 Very good

Great room, fantastic restaurant

Really large triple/family room, could have got another bed or two in and still had space to wonder about. Comfy bed, good bathroom, breakfast didn't start til 7.30 so had to miss that as I had an early start, however, they also have a restaurant next door, had a very tasty curry. Will be back, not very much onsite parking but plenty of free street parking out front that is free 7pm til 8 am. Will be back if i'm in the area, hopefully not such an early start so I can try the breakfast, hope it's as good as the curry.
Simon, 1-night trip
Verified review

6/10 Good

Everything was perfectly ok for a reasonable and good value overnight stay - the room was clean and had everything needed but the mattress was very uncomfortable indeed, needs replacing. Sadly I had a poor night's sleep due to mattress being long past its use by date. A shame because everything else was ok.
Sarah, 1-night trip
Verified review

2/10 Poor

Was supposed to be a soundproof room but you could hear everything outside of the room including the constant noise of traffic and people talking in the street and outside the room and the shower had only one temperature which was extremely hot and the temperature would not adjust. Other than that the room was clean and the bed was comfortable
Johnathan, 2-night trip
Verified review

4/10 Fair

The rooms are very spacious and reception and dining area is very nice. We were however made to wait outside for a while before we could get in. In fact another resident eventually opened the door. And there was no apology nor explanation when staff came. The carpets are dirty and the room smelled musty . We slept with the window own to minimise the smell. The breakfast service was good though
Rufaro, 1-night trip
Verified review

8/10 Very good

Friendly staff ..compact but comfortable room. Apparent lots of work.been done ... some details still to go, my blind not working properly. Internet access didnt work. Breakfast like a farce..clearly not had 6 cooked breakfast orders before. Not enough cups; tea, and coffee and water not readily available. Milk for cereal seemed to be a problem. Despite this the staff were friendly they just hadnt planned how to serve.
Lesley Corke, 1-night trip
Verified review

10/10 Exceptional

Quite a night

Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry. Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning. Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
frances, 1-night trip
Verified review

8/10 Very good

Lovely shower , clean room , nice and quiet
Phillip, 1-night trip
Verified review

10/10 Exceptional

This hotel is perfectly positioned for everything you need to do or find, staff are amazing, I've got a speak problem and they where happy to help me, I would 100% stay there again
Iain nicholas, 1-night trip
Verified review

8/10 Very good

I stayed as I needed a room for the night, last minute. For the price it was actually fairly decent. The carpets in the hallways and stairs probably aren't the best choice. However room was clean and bathroom was fine. Staff member was helpful and the Indian restaurant connected did decent food and reduced for hotel guests. Shame they didn't make me a Chicken Tikka Madras despite writing it on the box, it was Lamb Tikka 😂 but I couldn't be bothered going downstairs to get them to sort it, but it was overall very nice anyway. There is limited free parking at the back of the hotel, quite a lot of stairs though from the rear of the property so might not suit people who struggle with stairs. Would stay again in a similar situation. It was roasting and no sign of any fans in the room, bed was comfortable though.
James, 1-night trip
Verified review

8/10 Very good

We were on the 2rd floor and the steps were very narrow for walk up and down on. Found it a bit risky. But overall cheap and cheerful
Noa, 1-night trip
Verified review

2/10 Poor

No hot water today. So no shower, so not happy.
Gavin, 1-night trip
Verified review

2/10 Poor

Budget two nights but having no hot water until a staff member came to the room with a drill and screwdriver to sort was not great. The shower pressure was very poor also. Dog smell on the stairs up to the room in the hotel. It states on the hotel facilities an iron and ironing board. What I was given to use was shocking and the iron ended up marking my shirt. I appreciate it was cheap but I will nevwe stay here again.
Graham, 2-night trip
Verified review

10/10 Exceptional

Really Welcoming and Friendly at reception, room clean and comfortable Good location all near the local attractions
Robert, 1-night trip
Verified review

2/10 Poor

We parked on their rear carpark and as a regular business traveller, I diligently and carefully completed their paper parking form with our vehicle details - Only three weeks later to find a PNC for £100.... (it being dated as 30th June arriving on the 11th June?) I rang and spoke to three different people " The Managers not here, Someone will call you back, I can't deal with this!" the usual excuses when no one intends to do anything! So I emailed them after each call only to have the given email address enquiries@ Then also emailed, directly and through their portal and again without any response! Given this attitude receiving this treatment faced with this type of practiced responses its a regular thing they are facing...
Garth, 1-night trip
Verified review

10/10 Exceptional

It's in a prime location for transport and you have easy access to local shops restaurants and a lot of history
Paul, 1-night trip
Verified review

8/10 Very good

Friendly staff.
Graham, 1-night trip
Verified review

6/10 Good

Please note that the stairs from the car park to the back of the hotel are not for the faint hearted in rain! Metal circular stairs with a tight wind is not something that is fun with baggage. Similarly the stairs to my room were also quite tight with baggage. This is important for many to note. I was on the 2nd floor. But the bigger issue for me was the shower. I did not raise this with reception as it was nearly midnight at the time. The shower temperature fluctuated between scalding (highly dangerous) to very cold regardless of what I did. I managed to negotiate the time as it moved from one to the other in order to shower but as it was very weak it was not a great experience. On a positive note, the room was clean, tidy and with plenty of sockets.
Eliana, 1-night trip
Verified review

8/10 Very good

warm and pleasent

this hotel was as good as it gets for the money ,warm and cosy.
June, 1-night trip
Verified review

10/10 Exceptional

Great service

Everything about the hotel was brilliant. The guys down at reception were really helpful and welcoming, if we were staying in the area again I would definitely use them in future!
Scott, 1-night trip
Verified review

10/10 Exceptional

Yh really good
Zack, 1-night trip