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Room options

Room, 2 Queen Beds, Balcony, River View

  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

ADA Accessible, Room, 2 Bedrooms (Mobility & Hearing, 3x3 Shower)

  • 68 sq m
  • Sleeps 8
  • 4 Queen Beds

ADA Accessible, Room, 2 Queen Beds (Mobility & Hearing, 3x3 Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

ADA Accessible, Room, 2 Queen Beds (Mobility & Hearing, Roll-in Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

ADA Accessible, Suite, 2 Queen Beds (Mobility & Hearing, Roll-in Shower)

  • 71 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Balcony, River View (Corner)

  • 71 sq m
  • River view
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms

  • 68 sq m
  • Sleeps 8
  • 4 Queen Beds

Junior Suite, Multiple Beds

  • 70 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Room, Multiple Beds, Balcony, River View

  • 42 sq m
  • River view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony, River View

  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

At a glance

Hotel size

  • 178 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Waterslide
  • Children's games
  • Pool gate

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Ziplining nearby

Working away

  • 3 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Waterslide
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 43-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • LED light bulbs
  • Water-efficient toilets only

Reviews

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Mike, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Finally got to Dollywood, Tennessee
Loved that the hotel was very close to all attractions and Dollywood theme park. Overall nice hotel with friendly staff. We had a great time.
Cynthia, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not so good! The SUITE I order wasn't the same as there picture. i barely had room to move around in my wheelchair. For the price I paid thump down..
RONALD, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tiffany, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Room was dirty and not like shown in pictures. Staff was not kind at check in and basically scolded me for booking on Expedia. Will not return.
Meghan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Comfortable, clean, lovely pool for the kids.
Megan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was wonderful. The staff is very helpful and quick. Location is easy to get to Dollywood and the National Park. Room was very clean, and updated.
Robert, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sally, 1-night trip
Verified Expedia guest review

6/10 Good

Carol, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Begija, 1-night trip
Verified Expedia guest review