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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Hotel Dos Ceibas Eco Retreat Tulum

3.5-star3.5 stars
Carretera Tulum-Boca Paila Km 10, Manzana 20, Lote 5, Zona Hotelera, Tulum, QROO, 77780, Mexico

3.5-star beachfront hotel with restaurant, near Tulum Beach
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • This is, potentially, a lovely, amazing place. I've stayed here before and that's why I…Feb 15, 2021
  • The place is cool jungle type feel. I wish the wifi was better I need it on to work…Jan 15, 2021

Hotel Dos Ceibas Eco Retreat Tulum

from P6,720
  • Suite, 1 King Bed, Ocean View
  • Superior Room, 1 King Bed, Oceanfront
  • Garden View Room-1 King Bed
  • Standard Room

What’s around Hotel Dos Ceibas Eco Retreat Tulum

Landmarks

  • On the beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 15 min walk
  • Playa Akun - 2.5 mi / 4 km
  • SFER IK - 3.1 mi / 4.9 km
  • Tulum National Park - 3.6 mi / 5.8 km
  • Playa Paraiso - 4.7 mi / 7.6 km
  • Las Palmas Public Beach - 4.4 mi / 7 km

Getting around

  • Cancun Intl. Airport (CUN) - 114 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms

Arriving/leaving

  • Check-in time 3 PM-10:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
The front desk is open daily from 8:00 AM - 11:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rate plans receive breakfast and dinner. Drinks are not included.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite parking limited

  • Onsite parking includes off-street options

Offsite

  • Area shuttle within 5 km*

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Spa services on site
  • Scuba diving nearby
Working away
  • One meeting room
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Garden
  • Terrace
Languages Spoken
  • English
  • Italian
  • Spanish

In the room

Home comforts
  • Ceiling fan
Things to enjoy
  • Separate dining area
  • Number of living rooms
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Hotel Dos Ceibas Eco Retreat Tulum’s small print

Also known as

  • Hotel Ecológico Posada Dos Ceibas Tulum
  • Dos Ceibas Eco Retreat Tulum
  • Hotel Dos Ceibas Eco Retreat
  • Hotel Dos Ceibas Eco Retreat Tulum Hotel
  • Hotel Dos Ceibas Eco Retreat Tulum Tulum
  • Hotel Dos Ceibas Eco Retreat Tulum Hotel Tulum
  • Ecológico Posada Dos Ceibas Tulum
  • Ecológico Posada Dos Ceibas
  • Hotel Dos Ceibas Eco Retreat Tulum
  • Dos Ceibas Eco Retreat Tulum
  • Dos Ceibas Eco Retreat
  • Hotel Ecológico Posada Dos Ceibas

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Airport shuttle service is offered for an extra charge of USD 130.00 per room (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Dos Ceibas Eco Retreat Tulum

  • Does Hotel Dos Ceibas Eco Retreat Tulum offer free cancellation for a full refund?
    Yes, Hotel Dos Ceibas Eco Retreat Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Dos Ceibas Eco Retreat Tulum?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Hotel Dos Ceibas Eco Retreat Tulum?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Dos Ceibas Eco Retreat Tulum?
    You can check in from 3 PM - 10:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Dos Ceibas Eco Retreat Tulum?
    Yes, there's an onsite restaurant. Nearby restaurants include Casa Banana (12-min walk), La Eufemia (14-min walk), and El Tabano (2.2 mi).
  • Is airport shuttle service offered by Hotel Dos Ceibas Eco Retreat Tulum?
    Yes, an airport shuttle is available. The charge is USD 130.00 per room roundtrip.
  • What is there to do at Hotel Dos Ceibas Eco Retreat Tulum and nearby?
    Have fun during the warmer months with activities nearby such as scuba diving. Enjoy amenities like spa services and a garden.

Recent reviews

Very good 8.4 From 54 reviews

Fair 4.0
Could find more for less, elsewhere
I chose this hotel based on the great reviews but after 3 days I felt disappointed. Had a few issues and rather than help, staff and manager were condescending and unsympathetic. I’d keep searching if I were you. Wish I did.
David, us2 night trip with friends
Very good 8.0
Beautiful location
Beautiful beach location. Great breakfast and restaurant service. No AC makes it very warm in the room and the fan is not comfortable to sleep with. Wifi is spotty and doesn't work in the room, so tough to work from home from here, which was my goal for my stay. Nice staff though!
us3 night trip
Exceptional 10.0
Eco retreat... remember that *****
Great eco stay. Amazing beach. Best pizza in town. Try to blot out the Instagram influencers and their posing. Relentless, but it gives you an idea of how beautiful this place. Yes it’s warm without aircon but there’s a fairly effective fan to sleep under and by the morning you’ll appreciate that beach breeze and incredible breakfast even more!
Michael, gb4 night trip
Exceptional 10.0
The staff was welcoming, courteous and extremely pleasant. Food was great and the presentation was superb. We loved our room and was cleaned every day. Our only suggestion would be an investment in newer lounge chairs.
us6 night romance trip
Exceptional 10.0
Take me back there!!
The breakfast was delicious, the location perfect, and I was sad to leave!! Staying oceanfront was definitely the way to go!
us4 night trip with friends
Exceptional 10.0
WONDERFUL place to stay. We had the ocean-front suite and the views and breeze were amazing. The daily breakfast was absolutely delicious and beautiful spread of nourishing fruit, avo toast, and homemade jams. The beach and palapas were a great place to hang out. And the staff was super nice and friendly!
Agnies, us4 night romance trip
Exceptional 10.0
Perfect
Great find. Clean, comfortable, reasonably priced, beachy gem hidden in the jungle. Can’t wait to go back.
Michael, us4 night trip
Very good 8.0
I like their commitment to ecological responsibility. I found the staff were not very knowledgeable or helpful about what opportunities were nearby
us3 night trip
Exceptional 10.0
A great option on La Playa
We loved our time at Dos Ceibas. Great staff and location. Clean bungalows, well-kept grounds, and great food. Would return on next trip to Tulum.
Alexander Zaitchik, us10 night trip
Good 6.0
There is an ecological disaster that they’re not being honest about. The beaches are completely unusable due to the sargasso seaweed. It is everywhere and not only smells horrible, but can give you an infection. Even in a day I was there and the beaches were covered with sargasso and the water was nothing but seaweed, they posted a picture of pristine, clear blue seas.
us5 night family trip

Hotel Dos Ceibas Eco Retreat Tulum