All properties in Tokyo, Tokyo (prefecture), Japan

Henn na Hotel Tokyo Hamamatsucho

3-star hotel with restaurant, near Tokyo Tower

  • Free WiFi

Image gallery

  • Phiten Twin Room - Guest Room
  • Phiten Twin Room - Guest Room
  • Standard Twin Room - Bathroom
  • Exterior
  • Phiten Twin Room - Guest Room
Phiten Twin Room - Guest Room. Image 1 of 32.
1 / 32Phiten Twin Room - Guest Room
1-24 Hamamatsucho, Minato-ku, Tokyo, 105-0013, Tokyo, Japan
  • Staff was very patient with handling our booking. Inspite of language barrier, he was…

    Feb 27, 2020

  • Interesting hotel. Some points: - the robot is unnecessary but does attract eyeballs, -…

    Dec 14, 2019

See all 298 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
  • Free WiFi
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 118 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour front desk
  • Air conditioning

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Hamamatsucho
  • Tokyo Tower - 15 min walk
  • Tokyo International Forum - 31 min walk
  • Roppongi Hills - 36 min walk
  • Tokyo Midtown - 38 min walk
  • Tokyo Imperial Palace - 40 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Semi-double Room
  • Standard Twin Room
  • Run of House, Non Smoking (Housekeeping - Once a Week)
  • Standard Single Room
  • Tower View Single Room
  • Phiten Single Room
  • Tower View Semi Double Room
  • Phiten Semi Double Room
  • Tower View Twin Room
  • Phiten Twin Room
  • Tower View Deluxe Twin Room


1-24 Hamamatsucho, Minato-ku, Tokyo, 105-0013, Tokyo, Japan
  • In Hamamatsucho
  • Tokyo Tower - 15 min walk
  • Tokyo International Forum - 31 min walk

What’s around


  • In Hamamatsucho
  • Tokyo Tower - 15 min walk
  • Tokyo International Forum - 31 min walk
  • Roppongi Hills - 36 min walk
  • Tokyo Midtown - 38 min walk
  • Tokyo Imperial Palace - 40 min walk
  • Tokyo Bay - 42 min walk
  • Shiba Park - 13 min walk
  • Nakagin Capsule Tower - 19 min walk
  • Ginza Six - 21 min walk
  • Tokyo Takarazuka Theatre - 24 min walk

Getting around

  • Narita Intl. Airport (NRT) - 50 min drive
  • Haneda Airport (HND) - 24 min drive
  • Hamamatsucho Station - 3 min walk
  • Shimbashi Station - 17 min walk
  • Tamachi Station - 21 min walk
  • Daimon Station - 4 min walk
  • Onarimon Station - 9 min walk
  • Takeshiba Station - 9 min walk

At a glance

Hotel size

  • This hotel has 118 rooms


  • Check-in time 3 PM-1:00 AM
  • Check-out time is 11 AM
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Please note: Multi-lingual robots will assist guests during check-in at the front desk.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant


  • 24-hour front desk


  • Elevator

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Henn na Hotel
  • Henn na Hotel Tokyo Hamamatsucho Hotel
  • Henn na Hotel Tokyo Hamamatsucho Tokyo
  • Henn na Hotel Tokyo Hamamatsucho Hotel Tokyo
  • Henn na Tokyo Hamamatsucho
  • Henn na
  • Henn Na Hotel Tokyo Hamamatsucho Japan
  • Henn Na Tokyo Hamamatsucho

Optional extras

To-go breakfast is offered for an extra charge of JPY 1300 for adults and JPY 700 for children (approximately)


Guestrooms are equipped with LG Styler Steam Clothing Care Systems.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Henn na Hotel Tokyo Hamamatsucho does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Henn na Hotel Tokyo Hamamatsucho.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 1:00 AM. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include MOS Burger (3-min walk), Ueshima Coffee Ten (3-min walk), and Favorite Time Coffee 芝大門ABC館 (3-min walk).
  • 8.0.Very good

    The room is not spacious but overall satisfactory.

    Imma, 2 night trip, Nov 30, 2019

    Verified guest review

  • 10.0.Exceptional

    Great location, good room

    Great location less than 5 minutes walk from Monorail for Haneda airport. Robots made check-in interesting and fun. Room was very clean, a good size for Tokyo and had the promised view of Tokyo Tower (which is only about 15 minutes walk away). Pillows very hard though. Plenty of food places nearby and a couple of pubs in the side streets behind the hotel.

    Nicholas, 1 night trip, Nov 27, 2019

    Verified guest review

  • 8.0.Very good

    Good hotel

    The hotel did the job. The advertising for "women in room" was not appropriate if you have small kids but mine are older and thought it was funny. Oh well. We all loved that they had shoe shining and glass cleaning machine available in the morning. That was handy.

    Helena, 3 night family trip, Nov 26, 2019

    Verified guest review

  • 8.0.Very good

    Great Location, fun gimmick, very hard beds

    The location of the hotel is superb, just a couple of minutes' walk from JR and subway lines, a few minutes from shopping and restaurants as well. There is a Tully's, 7-11, and Lawson right around the corner. The room was very small, but typical for a Tokyo hotel room. The photos of the rooms are accurate, please don't listen to the people whining about space. They clearly did a) not know what a Tokyo hotel room looks like and b) did not pay attention to what they were booking. For me personally, the bed was horrible. I need a much softer bed and out of all the hotels on our 3 week stay in Japan, this was the hardest mattress we had. Not a downside, just a heads up for those that care. The robots were fun and interesting, but it was short-lived. They're only at the check in desk, so it's a pretty typical hotel after that. I was sort of hoping there would be more robot stuff going on elsewhere in the hotel, but oh well. :) If what you're looking for is a place to sleep that's conveniently located, clean, and a nice place, this is a fantastic hotel.

    Abigail, 3 night trip, Nov 1, 2019

    Verified guest review

  • 8.0.Very good

    Near to train station, 20min away from airport. Room is small but I guess it’s normal since it is in Tokyo. Check in process is interesting with the help of the robot, if there’s any issue, we can still call for staff assistance (e.g. luggage storage).

    1 night family trip, Oct 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    My wife and I stayed in the tower deluxe room. We had no trouble using the robot check in. The view was great, except for a crane obscuring the view of Tokyo Tower. The room is small as expected for Tokyo. The beds are slightly hard, bur, we had no trouble sleeping. The bathroom was nice. The Handy phone was convenient for finding directions when we were out and about. Hotel is near lots of restaurants, shops, and convenience stores. We flew via Haneda and it was easy to connect with the monorail - just remember access is through The World Trade Center. We would stay here again.

    2 night romance trip, Oct 22, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The robots at the front desk were a bit unsettling but interesting nonetheless. Otherwise, Henn na Hotel is a good standard business hotel in a convenient location near Daimon and Hamamatsucho stations. We stayed here for one night during a lengthy (20+ h) layover from Haneda, and the location was excellent for that. Definitely recommend it.

    1 night romance trip, Oct 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean and convenient for airport

    Clean & comfortable hotel. Rooms are very small but expected for Tokyo. Really convenient location right over the road from Hamamatsucho JR station and monorail so offers easy access to Haneda airport. Robot check in was unique!

    rachael, 1 night trip, Oct 14, 2019

    Verified guest review

  • 10.0.Exceptional

    This is a pretty cool hotel with the robot Receptionists. Check in and check out was easy with the automated system. Human staff were very pleasant and always on standby to help. The location was excellent, within a 2 min walk to 2 train stations. We chose this hotel as it was at the end of the airport monorail and will be convenient to move our heavy bags when we head home,

    Cess, 8 night family trip, Oct 10, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Robot check in was an experience if a little drawn out. Irish bar on ground floor was an unexpected bonus. Very disappointed to return to my room one night to find that the cleaners had left my room open and the window open too. No real understanding or response when talked to cleaning supervisor about it.

    RugbySupporter, 9 night trip with friends, Oct 3, 2019

    Verified Expedia guest review

See all 298 reviews