Hotel Schlossgarten

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Overview of Hotel Schlossgarten

Hotel Schlossgarten

3.0 star property
3-star hotel in Neustrelitz

9.1/10 Superb

11 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Non-smoking
  • Lounge area
  • Laundry facilities
The price is P6,868
Price available on 18/05/2022
Map
Tiergartenstrasse 15, Neustrelitz, Mecklenburg-Vorpommern, 17235
Main amenities
  • 24 smoke-free guestrooms
  • Daily housekeeping
  • Self parking
  • Room service
  • Terrace
  • Garden
  • Library
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Müritz National Park - 18 min drive

Getting around

  • Neustrelitz Station - 9 min walk
  • Groß Quassow Station - 10 min drive
  • Wesenberg Station - 17 min drive

About this property

Hotel Schlossgarten

Hotel Schlossgarten is a great choice for a stay in Neustrelitz. Guests can keep active with onsite rowing/canoeing, and free perks include WiFi and buffet breakfast daily between 7:00 AM and 10 AM. Other highlights include a terrace and a garden, and rooms offer flat-screen TVs and room service.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Free antigen/rapid COVID-19 testing is available on site
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • The front desk is open daily from 7 AM - 6:00 PM
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 5.00 per night)
  • Free offsite parking within 66 ft
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10 AM
  • Room service

Taking the kids

  • Children stay free

What to do

  • Canoeing
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Languages spoken

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for EUR 10 per day
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 5.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Free antigen/rapid COVID-19 testing is available on site.

At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

Mobile payment options include: Google Pay and Apple Pay.

Also known as

Hotel Schlossgarten Neustrelitz
Schlossgarten Neustrelitz
Hotel Schlossgarten Hotel
Hotel Schlossgarten Neustrelitz
Hotel Schlossgarten Hotel Neustrelitz

Frequently asked questions

Overall score and ratings

9.1

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

anika, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Hübsches gemütliches kleines Garni-Hotel. Freundlicher Empfang, sauberes Zimmer, liebevoll dekorierter Frühstücksraum.
Anja, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Alexander, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ralf, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Es ist ein mit Liebe eingerichtetes Hotel.Wir kommen sehr gerne wieder.
2-night romance trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Hans-Peter, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Sehr hellhörig, dachte ich schlafe im Sägewerk da nebenan ein sehr laut schnarchender Gast schlief
1-night trip
Verified Expedia guest review

8/10 Very Good

Nettes Hotel in Theaternähe und in ruhiger Citylage
1-night trip
Verified Expedia guest review

10/10 Exceptional

Angenehm
Tiptop
Stefan, 1-night trip with friends
Verified Hotels.com guest review