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DoubleTree by Hilton Wellington

4.5 star property
Luxury hotel with restaurant, near Interislander Ferry Terminal
9.0 out of 10 Superb
9.0/10 Superb

886 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Restaurant
  • Air conditioning
  • Gym
  • Bar
Map
Corner of Lambton Quay and Grey Street, 28 Grey Street, Wellington, NZ, 6011
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • WiFi in the lobby
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • In Wellington CBD
  • Interislander Ferry Terminal - 34 min walk
  • Wellington Central Business District - 1 min drive
  • Te Papa - 2 min drive
  • Cuba Street Mall - 3 min drive
  • Sky Stadium - 4 min drive

Getting around

  • Wellington Intl. Airport (WLG) - 21 min drive
  • Paraparaumu (PPQ) - 50 min drive
  • Wellington Kaiwharawhara Station - 5 min drive
  • Wellington Ngauranga Station - 7 min drive
  • Wellington Station - 9 min walk

Restaurants

  • McDonald's
  • Sierra Cafe - 1 min walk
  • Thunderbird Cafe - 2 min walk
  • D4 on Featherston - 3 min walk
  • Two Grey - 2 min walk

About this property

DoubleTree by Hilton Wellington

DoubleTree by Hilton Wellington puts you 1.8 mi (2.9 km) from Interislander Ferry Terminal. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Spring, which serves international cuisine and is open for breakfast, lunch, and dinner. Fellow travelers love the helpful staff and location.

Languages

Chinese (Mandarin), Danish, English, Finnish, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 107 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Covered onsite self parking (NZD 35 per night)
  • Covered onsite valet parking (NZD 45 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu
  • Children's games

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1928
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch LED TV

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Dining

Spring - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: NZD 200 per accommodation, per stay
  • Breakage deposit: NZD 200 per stay

Optional extras

  • WiFi is available in guestrooms for NZD 10 per 24-hour period (rates may vary)
  • WiFi is available in public areas for NZD 10 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately NZD 20–39 per person
  • Late check-out can be arranged for an extra charge of NZD 35 (subject to availability)
  • Credit card charges are subject to an extra charge of 2 percent

Parking

  • Covered self parking costs NZD 35 per night
  • Covered valet parking costs NZD 45 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Hilton Wellington Hotel
DoubleTree Hilton Wellington
DoubleTree by Hilton Wellington Hotel
DoubleTree by Hilton Wellington Wellington
DoubleTree by Hilton Wellington Hotel Wellington

Frequently asked questions

Does DoubleTree by Hilton Wellington offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Wellington does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Wellington?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at DoubleTree by Hilton Wellington?
Sorry, pets aren't allowed.
Is parking offered on site at DoubleTree by Hilton Wellington?
Yes. Self parking costs NZD 35 per night. Valet parking costs NZD 45 per night.
What are the check-in and check-out times at DoubleTree by Hilton Wellington?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of NZD 35 (subject to availability). Contactless check-in and check-out are available.
What is there to do at DoubleTree by Hilton Wellington and nearby?
Have fun with nearby activities like cycling and hiking. DoubleTree by Hilton Wellington also has a 24-hour fitness center.
Are there restaurants at or near DoubleTree by Hilton Wellington?
Yes, Spring offers international cuisine.
What's the area around DoubleTree by Hilton Wellington like?
DoubleTree by Hilton Wellington is in Wellington CBD, a short 9-minute walk from Wellington Station and 7 minutes' walk from TSB Bank Arena. Travelers say that the hotel is in a great location.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

9.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very Good

Bruce, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Cassandra, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel but very noisy at night
Great hotel. Pity about the noise from the street. Couldn't sleep because of the loud crashing noises occuring from 10:30pm until no idea when. Didn’t get up to see what was causing the noise but sounded like skip bins being emptied or construction noise. All of this on a Sunday night! Go figure! If you can sleep through loud banging noises or are prepared with earplugs then this could be the place for you.
Stephen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sila, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the property--old renovated building with its historic charm--rooms were very spacious and high ceilings. Super clean and all staff so pleasant. Location is fantastic.
Margarita, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Nice hotel. Good location. Friendly staff.
Jonathan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Allan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Denis, 1-night trip
Verified Hotels.com guest review

6/10 Good

Naomi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay! So welcoming with warm cookies on arrival and friendly attentive reception staff. Also in a great location! So handy to everything and very clean and fancy decor.
Zhen Liang, 2-night romance trip
Verified Expedia guest review