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Hotel Neptuno - Tritón

2.5 star property
Havana hotel with outdoor pool, connected to a shopping center

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Hotel Neptuno - Tritón

Photo gallery for Hotel Neptuno - Tritón

Outdoor pool
View from room
In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Lobby sitting area

Overview of Hotel Neptuno - Tritón

Property highlights

  • Pool
  • Internet access
  • Air conditioning
  • Restaurant
  • Bar
  • Free parking
Map
Avenida 3a y Calle 74, Miramar, Playa, Havana, Havana, 10400
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • WiFi in the lobby
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Self-serve laundry
Feel at home
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Standard Double Room, Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, Sea View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room, Sea View

  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Single Room, Sea View

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Single Room

  • 25 sq m
  • Ocean view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room

  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Beds

About this area

What's nearby

  • In Playa
  • Malecón - 5 min drive
  • Marina Hemingway - 10 min drive
  • Hotel Capri - 7 min drive
  • Hotel Nacional de Cuba - 8 min drive
  • National Capitol Building - 12 min drive
  • Central Park - 11 min drive
  • Plaza Vieja - 13 min drive

Restaurants

  • Paladar "Vistamar": Restaurant-Cocteleria - 3 min drive
  • El Aljibe - 3 min drive
  • La Cocina de Lilliam Restaurant - 2 min drive
  • el Biky - 9 min drive
  • Restaurante La Fontana - 13 min walk
Map

About this property

Hotel Neptuno - Tritón

At Hotel Neptuno - Tritón, you'll be 4.6 mi (7.4 km) from Marina Hemingway and 4.7 mi (7.5 km) from Hotel Capri. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Coral Negro, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a terrace, and a garden.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 266 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Babysitting (surcharge)

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1991
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility (select rooms)

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Coral Negro - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 1 per hour (rates may vary)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property accepts cash.

Also known as

Hotel Neptuno Tritón Havana
Neptuno Tritón Havana
Hotel Neptuno - Tritón Hotel
Hotel Neptuno - Tritón Havana
Hotel Neptuno - Tritón Hotel Havana

Frequently asked questions

Does Hotel Neptuno - Tritón offer free cancellation for a full refund?
Yes, Hotel Neptuno - Tritón does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Neptuno - Tritón?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Neptuno - Tritón?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Neptuno - Tritón?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Neptuno - Tritón?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Neptuno - Tritón?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Hotel Neptuno - Tritón and nearby?
Hotel Neptuno - Tritón has an outdoor pool and a garden.
Are there restaurants at or near Hotel Neptuno - Tritón?
Yes, Coral Negro offers international cuisine.
What's the area around Hotel Neptuno - Tritón like?
Hotel Neptuno - Tritón is a short 2-minute walk from Miramar Trade Center and 10 minutes' walk from Russian Embassy.

Reviews

4.4

4.8/10

Cleanliness

5.4/10

Staff & service

3.8/10

Amenities

3.8/10

Property conditions & facilities

Reviews

6/10 Good

The bathroom is very nasty and the Bathroom curtain is very dirty. No one change it, that’s can make people sick. And then the bed not comfortable. Every morning I had backed even my friend did massage for me.
Amanda, 5-night family trip
Verified Orbitz guest review

4/10 Fair

first and last time for me in that place
Horrible food, stinky rooms, and no Wi-Fi
Franklin, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

8/10 Very Good

Repair , Retrain or Domolish
This hotel/motel is run down needs major renovations , beds are uncomfortable , shower clogged , pool area and service nice , elevator 1 working only and is damaged and slow , lobby personnel rude . I had a good time but they have to work on their amenity’s and service
Liliam, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I like staff & service / I did not like facilities
1-night trip with friends
Verified Expedia guest review

2/10 Poor

On arrival at the hotel we were told that the transaction for the room is for one person not a Couple/ husband and wife. So we had to pay additional for the other person although my name was listed on booking documents as a guest, guests were cramped into one elevator which got tired and stopped working for a few hours one day. The room is musty and hotel corridors are dark .It was a very disappointing stay. Due to having to pay extra for stay we had to cut our vacation . I’ve disputed the incident with Hotel.com seeking a refund for the rest of days we had paid for and up to writing this we have not heard back from them .
Desiree Ann, 18-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is Nice and clean I would love to go back soon the staff are nice and helpful
8-night trip with friends
Verified Expedia guest review

2/10 Poor

My family and I booked this hotel as we needed a safe place to rest and keep our belongings before going to the Airport early on the 5th of Jan 2020. What we got was significantly less than! We found this hotel on your platform and thus were led to believe all the images and information were correct. Please see below a list of issues: Hotel 1. 1 out of the 4 elevators was working. Our room was on the 4th floor! Every we needed to leave the room it was a long uncomfortable walk up 4 flights of stairs or a long and unbearable wait until the lift arrived, only to find that it was full of people. 2. The passages leading to the rooms and dining areas were not well lit. I have 2 ladies in my family, none of which felt safe walking a dark and isolated passages by themselves, which meant I had to accompany them anytime they wanted to leave the room. 3. The Ceiling of the hallways had holes or was missing panels which meant when it rained, water flooded the passage and exposed the wiring for the lighting above. 4. On arrival we were offered breakfast which we thought that's great! What a disappointment and a complete waste of time! Due to lack of signage of any kind ( major emergency concern as well) we left our room, walked down 4 flights of stairs to the lobby only to be informed once we were downstairs that the restaurant was on the 1st floor, so it meant going up more stairs. The food itself was barely identifiable and there were clear signs of cross contaminat
1-night family trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

2/10 Poor

Nothing the hotel was like a prison and couldn’t wait to go home
1-night romance trip
Verified Expedia guest review