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The Smith Hotel

Photo gallery for The Smith Hotel

Minibar, in-room safe, desk, free WiFi
Outdoor pool
Exterior
Interior entrance
Bathroom

Overview of The Smith Hotel

The Smith Hotel

3.0 star property
3-star hotel in Ongata Rongai with 2 restaurants and 2 bars/lounges
6.0 out of 10 Good
6.0/10 Good

8 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Magadi Road, Ongata Rongai
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Pool bar
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Nairobi National Park - 11 min drive
  • Yaya Centre - 25 min drive

Getting around

  • Nairobi (WIL-Wilson) - 51 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 66 min drive
  • Syokimau SGR Railway Station - 36 min drive
  • Syokimau Station - 36 min drive
  • Nairobi Station - 37 min drive
  • Airport shuttle (surcharge)

Restaurants

  • The Smith - 1 min walk
  • Exciting Hotel - 3 min drive
  • The Smith Hotel - 1 min walk
  • The Siron Place Restaurant - 6 min drive
  • Bailey's Lounge - 7 min drive
Map

About this property

The Smith Hotel

The Smith Hotel puts you within a 15-minute drive of Nairobi National Park and features an airport shuttle. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. Other highlights include an outdoor pool, a poolside bar, and a children's pool.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 73 rooms

Arriving/Leaving

  • Check-in time from 1:00 PM - 3:00 PM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 9 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Barbecue grills
  • Room service

Traveling with children

  • Children's pool

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10 for adults and USD 5 for children
  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Smith Hotel Ongata Rongai
Smith Hotel Ongata Rongai
Smith Ongata Rongai
Hotel The Smith Hotel Ongata Rongai
Ongata Rongai The Smith Hotel Hotel
The Smith Hotel Ongata Rongai
Hotel The Smith Hotel
Smith
Smith Hotel Ongata Rongai
Smith Ongata Rongai
Hotel The Smith Hotel Ongata Rongai
Ongata Rongai The Smith Hotel Hotel
The Smith Hotel Ongata Rongai
Hotel The Smith Hotel
Smith Hotel
Smith
The Smith Hotel Hotel
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The Smith Hotel Hotel Ongata Rongai

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Smith Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Smith Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Smith Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Smith Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by The Smith Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Smith Hotel?
You can check in from 1:00 PM - 3:00 PM. Check-out time is 11 AM.
Is there an onsite casino at The Smith Hotel?
No, this hotel doesn't have a casino, but Lucky 8 Casino (26-min drive) is nearby.
What is there to do at The Smith Hotel and nearby?
The Smith Hotel has 2 bars, an outdoor pool, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near The Smith Hotel?
Yes, there are 2 onsite restaurants.

Reviews

6.0

Good

7.3/10

Cleanliness

7.3/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

Rebecca, 1-night trip
Verified Expedia guest review

8/10 Very Good

Good value for money
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gridlay, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The Rooms were NOT at ALL as advertised. The Beds were not what we had reserved. The staff gave us the accommodations that we had payed for online, but the rooms and beds were all smaller than advertised. We had booked a queen and King suite with two separate bedrooms and we were given a Double and two twin beds. The Rooms were very tiny without room to turn around in, the Bathroom sink Flooded up out of the floor drain if you ran the water for more than 8 seconds. The water in the shower had no temperature control and flooded out from under the glass walls to soak the entire bathroom floor. To the credit of the hotel the facility was very clean and tidy, but I can't recommend staying there without knowing exactly what you are paying for. Do not book online!
Samuel, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

I was impressed with the beautiful property. The staff was excellent and very helpful in my solo travels.
Deanna, 1-night trip
Verified Expedia guest review

6/10 Good

Ann-Charlotte, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Bonsoir Je fait le réservation une chambre de 2 personnes Ma mere et mon petit frère montant 125 euros mes fami sont arrivées on augmenté le prix des 125 au 175 euros
1-night trip
Verified Expedia guest review

6/10 Good

まずホテルの所在地ですが、ナイロビの空港からだいぶ離れていたので、少し不便でした。 ホテルにたどり着くまでの道は雑然とした田舎。 ホテルはこぢんまりしていますが従業員の方々がとても親切でした。 設備面についてはヘアドライヤーがなかったり、バスルームがシャワーのみだったり、お国柄あまり髪の毛を洗わないのか、郷に入っては郷に従えといったところ。 ホテル検索の時に空港からとか、ナイロビ市街地からどれくらい距離があるのかを示すべきだと思います。 ホテルで両替ができませんでしたので、現地通貨は予め用意しておくと安心です。
Mayo, 4-night trip
Verified Expedia guest review