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Herald Suites Polaris

Photo gallery for Herald Suites Polaris

Front of property - evening/night
Minibar, in-room safe, individually decorated, individually furnished
Interior entrance

Overview of Herald Suites Polaris

Herald Suites Polaris

3.5 star property
3.5-star hotel in Poblacion with restaurant and bar/lounge

9.0/10 Superb

218 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is P 2,650
Price available on 03/23/2023
45 Polaris St, Bel-Air, Makati, 1209

Guests rated this location 8.1/10 - Very Good

Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe
For families
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Poblacion
  • SM Megamall - 21 min drive
  • Fort Bonifacio - 15 min drive
  • Venice Grand Canal Mall - 22 min drive
  • Baywalk - 27 min drive
  • Newport World Resorts - 22 min drive
  • Rizal Park - 29 min drive
  • U.S. Embassy - 35 min drive
  • SM Mall of Asia - 28 min drive
  • St. Luke's Medical Center - 35 min drive
  • Manila Ocean Park - 33 min drive

Getting around

  • Ninoy Aquino Intl. Airport (MNL) - 33 min drive
  • Manila San Andres Station - 5 min drive
  • Manila Paco Station - 5 min drive
  • Manila Buenidia Station - 30 min walk
  • Buendia Station - 17 min walk
  • Ayala Station - 24 min walk
  • Guadalupe Station - 30 min walk
  • Airport shuttle (surcharge)


  • Filling Station Bar And Cafe - 2 min walk
  • Army Navy Burger + Burrito - 2 min walk
  • Pasha Turkish Restaurant - 1 min walk
  • Burger King - 2 min walk
  • Cheers Sporte Bar & Cafe - 1 min walk

About this property

Herald Suites Polaris

Placing you 2.4 mi (3.9 km) from Fort Bonifacio and 5.3 mi (8.6 km) from SM Mall of Asia, Herald Suites Polaris offers an airport shuttle (available 24 hours) for PHP 1400 per vehicle. Guests can indulge in massages and enjoy local and international cuisine at Aurora Lobby Cafe, which is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travelers like the helpful staff and overall property condition.


English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 6 floors


  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • At check-in, guests must provide a negative Antigen COVID-19 test result
  • Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.
  • No visitors or unregistered guests are allowed in guestrooms.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop


  • Safe-deposit box at front desk


  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways


  • English
  • Filipino

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Aurora Lobby Cafe - This café specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately PHP 305–353.80 for adults, and PHP 305–353.80 for children
  • Airport shuttle service is offered for an extra charge of PHP 1400 per vehicle (one way)
  • Late check-out can be arranged for an extra charge


  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a negative Antigen COVID-19 test result.

Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.


<p>Construction is underway at a neighboring building and there may be noise disturbance from the construction work. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Herald Suites Polaris Hotel Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel Makati

Frequently asked questions

Is Herald Suites Polaris currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at Herald Suites Polaris?
As of March 22, 2023, prices found for a 1-night stay for 2 adults at Herald Suites Polaris on March 23, 2023 start from P 2,650, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Herald Suites Polaris offer free cancellation for a full refund?
Yes, Herald Suites Polaris does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Herald Suites Polaris?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Herald Suites Polaris?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Herald Suites Polaris?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Herald Suites Polaris?
Yes, an airport shuttle is available. The charge is PHP 1400 per vehicle one way.
What are the check-in and check-out times at Herald Suites Polaris?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge.
Is there an onsite casino at Herald Suites Polaris?
No, this hotel doesn't have a casino, but Newport World Resorts (22-min drive) and City of Dreams Manila (28-min drive) are both nearby.
Are there restaurants at or near Herald Suites Polaris?
Yes, Aurora Lobby Cafe offers local and international cuisine.
Does Herald Suites Polaris have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Herald Suites Polaris like?
Herald Suites Polaris is in Poblacion, a short 15-minute walk from Greenbelt Shopping Mall and 19 minutes' walk from Glorietta Mall. Travelers say that the hotel is in a great location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Tom - McKinney
My go to hotel in Manila now. A wonderful place to stay with a great staff always aware of your needs and striving to satisfy them.
Thomas J, 1-night trip
Verified guest review

10/10 Exceptional

Tom - McKinney Texas
This hotel has been a wonderful find, in fact do much so that I changed some other reservations in the area to return to it on this trip. The room is wonderfully comfortable and up to date on all amenities. The service from staff is very attentive and the lobby quite comfortable. It is in the heart of what appears to be a key entertainment area in the Makati district of Manila, with everything you would need within a quick walk from the hotel. It is not a large skyscraper type hotel, but rather one of moderate size with someone with rather elegant tastes behind the design of it I would guess.
Thomas J, 1-night trip
Verified guest review

6/10 Good

All the staff are friendly and helpful. Special thanks to Mariam at the front test. Disappointed the on towels provided. The towels were so old and looks dirty and with strings hanging - it looked and feel like towels were used for the provides.
Venus, 7-night family trip
Verified guest review

10/10 Exceptional

Wonkyun, 1-night trip
Verified guest review

10/10 Exceptional

a lot of space in the bedroom, staff are very friendly, excellent service. This hotel is my # 1 during my vacation ( I went in 6 hotels during my 3 weeks vacation).
Verified Expedia guest review

10/10 Exceptional

Excellent customer care and outstanding
Francisco, 5-night trip
Verified guest review

8/10 Very Good

Quaint hotel in the center of the action in Makati
Having stayed at other Herald Suites properties before, was looking forward to trying Polaris. On the good side, the hotel is clean, has an interesting design and really quaint old Manila/Havana feel to it, serves a rather good breakfast and is in a part of the city that gives great accessibility to a wide variety of restaurants, malls, museums and other spots you might want to visit. The main downside is the room size. The rooms are really small compared to the other Herald properties. Good enough for a solo traveler for a night, maybe two, but friends/couples will be cramped. Really don't believe these rooms are 28sqm as was advertised. Other than the small room, you'll likely enjoy a stay here.
GREGG, 5-night trip with friends
Verified guest review

10/10 Exceptional

Peter, 2-night trip
Verified guest review

10/10 Exceptional

The property is clean , the staff is professional and the free breakfast is good.
Anthony, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Janelle, 1-night trip
Verified guest review