The Phoenix Hostel Shanghai

Photo gallery for The Phoenix Hostel Shanghai

Shared Female Dormitory, 1 Twin Bed (8 Beds Dormitory) | Primary image
Single Room | Room
Twin Room | Room
Twin Room | Room
Double Room (A) | Room

Overview of The Phoenix Hostel Shanghai

The Phoenix Hostel Shanghai

2-star property
Hostel with restaurant, near People's Square

8.6/10 Fabulous

213 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Laundry facilities
17 South Yun Nan Road, Shanghai, 200021
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Room service
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
  • Convenience store
  • Microwave in a common area
Feel at home
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • In Downtown Shanghai
  • The Bund - 2 min drive
  • Shanghai Disneyland© - 35 min drive

Getting around

  • Hongqiao International Airport (SHA) - 22 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 44 min drive
  • Shanghai Railway Station - 6 min drive
  • Shanghai South Railway Station - 12 min drive
  • Nanxiang North Railway Station - 20 min drive
  • Dashijie Station - 4 min walk
  • Yuyuan Garden Station - 10 min walk
  • People's Square Station - 13 min walk
  • Airport pick-up service


  • Gourmet Noodle House - 5 min walk
  • Ciao - 6 min walk
  • Barbarossa - 8 min walk
  • Sunya Cantonese Restaurant - 8 min walk
  • MoCA - 8 min walk

About this property

The Phoenix Hostel Shanghai

Hostel in the heart of Downtown Shanghai
An airport pick-up service, a grocery/convenience store, and a terrace are just a few of the amenities provided at The Phoenix Hostel Shanghai. Be sure to enjoy Chinese cuisine at the onsite restaurant. Free in-room WiFi is available to all guests, along with a garden and a library.
Additional perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and multilingual staff
  • Free newspapers, a TV in the lobby, and express check-out
  • Tour/ticket assistance, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at The Phoenix Hostel Shanghai offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and room service.
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Coffee/tea makers, heating, and daily housekeeping


Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms


  • Check-in time from noon - 12:30 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite valet parking (CNY 60 per day)


  • Airport pickup on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Shared microwave
  • Shared refrigerator
  • Room service

Traveling with children

  • Grocery/convenience store


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Garden
  • Terrace
  • Library
  • Television in common areas


  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk


  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shared bathroom (in-room sink)
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping

Special features


Onsite venue - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: CNY 100.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 38 for adults and CNY 38 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 280 per vehicle
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of CNY 200 (subject to availability)

Children & extra beds

  • Airport shuttle service for children between the ages of 6 and 18 costs CNY 280


  • Valet parking costs CNY 60 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Phoenix Hostel Shanghai
Phoenix Shanghai
The Phoenix Hostel Shanghai Shanghai
The Phoenix Hostel Shanghai Hostel/Backpacker accommodation

Frequently asked questions

Does The Phoenix Hostel Shanghai offer free cancellation for a full refund?
Yes, The Phoenix Hostel Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Phoenix Hostel Shanghai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Phoenix Hostel Shanghai?
Sorry, pets aren't allowed.
Is parking offered on site at The Phoenix Hostel Shanghai?
Yes. Valet parking costs CNY 60 per day.
Is airport shuttle service offered by The Phoenix Hostel Shanghai?
Yes, a shuttle from the airport to the hotel is available. The charge is CNY 280 per vehicle.
What are the check-in and check-out times at The Phoenix Hostel Shanghai?
You can check in from noon - 12:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CNY 200 (subject to availability). Express check-in and check-out are available.
What is there to do at The Phoenix Hostel Shanghai and nearby?
The Phoenix Hostel Shanghai has a garden.
Are there restaurants at or near The Phoenix Hostel Shanghai?
Yes, there's an onsite restaurant that offers Chinese cuisine. Nearby restaurants include Gourmet Noodle House (5-min walk), Ciao (6-min walk), and Barbarossa (8-min walk).
What's the area around The Phoenix Hostel Shanghai like?
The Phoenix Hostel Shanghai is in Downtown Shanghai, a short 4-minute walk from Dashijie Station and 8 minutes' walk from Nanjing Road Shopping District. Travelers say that the hostel is in a great location.

Overall score and ratings






Staff & service




Property conditions & facilities

10/10 Exceptional

Very international feel to the whole place. Good mix of domestic and foreign clients. Free upgrade from 8 bed dorm to twin shared room. Have been using Phoenix for 8 years. The only place I'd stay!
Komal, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Great value and close to attractions
It was central to the main attractions with clean amenities and friendly staffs.
Andy Jin, 3-night trip
Verified guest review

10/10 Exceptional

Wonderful experience! Danny was especially helpful for us. Comfortable room, affordable prices, and a cool rooftop bar for hanging out. The location was also wonderful - tons of good, cheap food places nearby, and we weren’t far from the Shanghai Museum and a metro stop! I would happily stay here again. It’s an unbeatable value.
Kavi, 2-night trip with friends
Verified guest review

10/10 Exceptional

Great Stay, Great Location
Amazing location with easy access to tourist attractions and delicious food. Rooftop bar was nice and relaxing, and hostel staff was welcoming and helpful. Would happily stay here again.
Kavi, 3-night trip with friends
Verified guest review

10/10 Exceptional

We’ve had the best rest! Although the construction activity that goes on in the morning can be slightly annoying. Everything else is quite awesome tho ! Love the rooftop bar.
3-night trip with friends
Verified Expedia guest review

4/10 Fair

It was a very cute place. I didn’t like that it said check in was all day but when I got there, I had to wait til 11 to check in. It also said the breakfast was free and it was not.
2-night trip
Verified Expedia guest review

10/10 Exceptional

I stayed for four nights in a double room. Firstly, it was very clean and well maintained. The location is excellent, however the best part was the staff, Activites and other travellers. (Forgive me if I forget some names) but Peter, lucky, Lu lu and all other staff were friendly and amazing. Highly recommend the walking tour, hot pot and karaoke. Had an excellent time! The rooftop bar is excellent, a great place to meet people and play games (recommend Umo) and the restaurant downstairs had excellent food. 5/5 would recommend, would certainly book without hesitation when I'm back in Shanghai!
3-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review