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Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.3/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very Good

Fix Air Condition
The hotel’s air conditioning is not great. I told the front seat and they checked it but apparently they are satisfied by the way it works. The technician said it was functioning. Other family members also complained about the air. The fan was weak and it wasn’t blowing cold air.
Armando, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Alberto, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

One night stay.
Towels were dirty. Large yellow & brown stains. Bathroom floor and walls had smudge marks. The toilet/seat was not recently cleaned. The bathroom outlet was not working. The beds are very hard. The sheets are paper thin! No comforter. Just sheets. The room was just as cold inside as it was outside on a cloudy overcast day/night.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Xochilt, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

It's a good hotel unfortunately sometimes it's hard to find parking spaces, bed could be more comfortable
Xochilt, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ELIZABETH, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Was this room cleaned?
Room was not clean. Bed runner was tossed onto a chair. Open bar of soap in bathroom. Strands of hair evident in bathroom
Marilyn June, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Don’t even think about staying here worst place
This place has the worst costumer service the girls at the lobby have no costumer service training I had no hot water in my room I let it run for 20 min at hot and never got hot I talk to main lobby and they said they would send maintenance and maintenance never showed up
Braulio, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ELIZABETH, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandra, 2-night trip
Verified Hotels.com guest review