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Sunway Pyramid Hotel

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Overview of Sunway Pyramid Hotel

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Sunway Pyramid Hotel

4.0 star property
4-star hotel with restaurant, connected to the convention center, near Sunway Pyramid Mall

8.4/10 Very Good

575 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is P 5,986
Price available on 1/3/23
Map
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Valet parking
  • Self parking
  • 24-hour room service
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

About this area

What's nearby

  • In Bandar Sunway
  • Sunway Pyramid Mall - 1 min walk
  • Paradigm Mall - 13 min drive
  • University of Malaya - 20 min drive
  • Mid Valley Megamall - 24 min drive
  • Bukit Jalil National Stadium - 19 min drive
  • Kuala Lumpur Sentral - 25 min drive
  • 1 Utama - 26 min drive
  • Petaling Street - 32 min drive
  • Merdeka Square - 31 min drive
  • I-City - 17 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 18 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive
  • SS 15 - 5 min drive
  • Kuala Lumpur Subang Jaya KTM Komuter Station - 6 min drive
  • Kuala Lumpur Setia Jaya KTM Komuter Station - 20 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • Brotzeit - 3 min walk
  • Juice Works - 4 min walk
  • Tony Roma's - 4 min walk
  • Pizza Hut - 4 min walk
  • Delicious - 4 min walk

About this property

Sunway Pyramid Hotel

Sunway Pyramid Hotel puts you within a 10-minute drive of Sunway Pyramid Mall and offers an airport shuttle (available on request) for MYR 170 per vehicle. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers say good things about the helpful staff and location.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 564 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Covered onsite self parking (MYR 15 per night; includes in/out privileges)
  • Onsite valet parking (MYR 30 per day)

Transfers

  • Airport shuttle from 7:00 AM to 11:30 PM*

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free local shuttle

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Shopping mall on site

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to elevator

Languages

  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 54.80 for adults and MYR 26 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 170 per vehicle (roundtrip, maximum occupancy 4)

Parking

  • Covered self parking costs MYR 15 per night with in/out privileges
  • Valet parking costs MYR 30 per day
  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Petaling Jaya
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Sunway Pyramid Hotel Hotel
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Hotel Hotel Petaling Jaya

Frequently asked questions

Does Sunway Pyramid Hotel offer free cancellation for a full refund?
Yes, Sunway Pyramid Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sunway Pyramid Hotel?
As of December 6, 2022, prices found for a 1-night stay for 2 adults at Sunway Pyramid Hotel on December 8, 2022 start from P 4,300, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sunway Pyramid Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Sunway Pyramid Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sunway Pyramid Hotel?
Yes. Self parking costs MYR 15 per night. Valet parking costs MYR 30 per day.
Is airport shuttle service offered by Sunway Pyramid Hotel?
Yes, an airport shuttle is available from 7:00 AM to 11:30 PM on request. The charge is MYR 170 per vehicle roundtrip.
What are the check-in and check-out times at Sunway Pyramid Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Are there restaurants at or near Sunway Pyramid Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Brotzeit (3-min walk), Juice Works (4-min walk), and Tony Roma's (4-min walk).
What's the area around Sunway Pyramid Hotel like?
Sunway Pyramid Hotel is a short 1-minute walk from Sunway Pyramid Mall and 4 minutes' walk from Pinnacle Sunway. Travelers say the area is quiet and good for shopping.

Overall score and ratings

8.4

Very Good

8.6/10

Cleanliness

8.3/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Fair

Reception only 1 staff service very slow
Gini, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Joshua, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a lovely hotel stay. So close to amenities.
Mary, 9-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Excellent location but they need some flexibility
Everything was fine except that they were not flexible in terms of checking out. The best thing I liked about the hotel is the location.
Abdullah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel newly renovated. Clean
Gini, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome one night staycation!
It was so amazing with a birthday cake surprise from Sunway Management... Great staycation for my family.
Suhaslizan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Seow Yee Henry, 3-night trip
Verified Hotels.com guest review

6/10 Good

Khaled, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Peter, 1-night family trip
Verified Hotels.com guest review