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4-star hotel with restaurant, near Royal Shakespeare Theatre
Always get the feeling this hotel actually does Covid clean in detail versus other hotels…
Feb 9, 2021
Excellent hotel, will be back for sure. Very safe with covid guidelines in place. Henry…
Feb 2, 2021
This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Early check-in can be arranged for an extra charge (subject to availability, amount varies)
Late check-in between noon and 3:00 PM can be arranged for an extra charge (amount varies)
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Self parking costs GBP 10 per night
English breakfast is offered for an extra charge of GBP 20 for adults and GBP 10 for children (approximately)
Parking height restrictions apply.
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
The hotel and room was very clean and comfortable The staff were fantastic and food and service was great Considering the restrictions were all under it was run brilliantly and would highly recommend
Mr cd, 3 night business trip, Jan 5, 2021
Verified Hotels.com guest review
Beautiful hotel right in the middle of town! The room was amazing and had such a great vibe. Drinks were delicious in The Woodsman, as well. The only complaint that I have is that the beds were a bit firm and pillows were not very comfortable.
Stephen, 2 night trip, Oct 31, 2020
Verified Hotels.com guest review
Fabulous stay in the Tudor side of hotel. Staff were amazing in very difficult conditions. The hotel felt very safe and extremely clean with very amenable staff.
John, 2 night trip, Oct 29, 2020
Verified Hotels.com guest review
Hotel was well situated, superbly set out and the staff were some of the most helpful I've known. All in all, 6 out of 5 stars!!
Hayley, 2 night trip, Oct 25, 2020
Verified Hotels.com guest review
The room was really clean and the decor gorgeous. We stayed in room 707 in the Georgian annexe. My one concern was a loud noise in the room, that sounded similar to a generator. I raised this with reception, as I’m a light sleeper. Reception were not too sure where the noise was coming from as there’s no air con in the room, but it does have vents. Reception offered to move us, but as we were only staying there for two nights, I couldn’t be bothered moving and just intended to get the old earplugs out. I needn’t have worried as the noise goes off at 10pm and comes back on at 6am, which was acceptable. No issues or concerns in respect of covid safety, all guidelines adhered to, and it’s evident that the safety of both guests and staff is paramount. I hope to return next year, hopefully to visit Anne Hathaway’s cottage and Mary Arden’s farm, which were sadly closed because of Covid.
Elizabeth, 2 night trip, Oct 22, 2020
Verified Hotels.com guest review
Really good standards throughout - breakfast was excellent. room was comfortable and nicely decorated - great little touches with coffee and small milk available. Only slight negative was the quality of the pillows - but that is probably a personal choice
Mark, 1 night business trip, Oct 19, 2020
Verified Hotels.com guest review
Our stay was for my husbands birthday check in on saturday with a really helpful member of reception. However at times service was not very good particularly at bar, staff not attentive enough, waiting too long at times for service. We put notice on door early Sunday morning for room to be cleaned however returned early afternoon not been done or no effort to find out if we needed clean towels loo roll etc.,The breakfast differed both mornings ie full english Sunday am however less full on plate Monday as quite expensive. I have to say a portion of chips to the room cost 10.00 which I could nit believe when I saw the bill !!!
Caroline, 2 night trip, Sep 26, 2020
Verified Hotels.com guest review
Great location, nice room, very clean. Helpful and friendly staff. Good breakfast. Would recommend
Linda, 2 night trip, Sep 24, 2020
Verified Hotels.com guest review
Excellent hotel and location. My first stay at an Indigo hotel but will use them in future.
Paul, 1 night romance trip, Sep 18, 2020
Verified Expedia guest review
A really warm welcome and lots of details of the safety aspects due to Covid. The receptionist could be anymore helpful, making it clear if the room wasn’t to standard for cleaning it would be changed no questions asked. They accommodated all our needs and I felt very safe due to one way system and evidence of cleaning. Would highly recommend, looking forward to returning
Tori, 2 night business trip, Sep 15, 2020
Verified Hotels.com guest review