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All properties in Ndola, Copperbelt, Zambia
1 room, 2 adults

The Urban Hotel, Ndola, Zambia

3.5-star3.5 stars
Ndola Golf Estate, Nkana Road, Ndola, 10101, Zambia

3.5-star hotel in Ndola with golf course and outdoor pool
  • Free English breakfast and free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Hotel looks great, but access from main road has no signage and is in terrible shape.…Jan 27, 2020
  • The floor finish is poor. The combination of reception,restaurant and breakfast room-…Jul 31, 2019

The Urban Hotel, Ndola, Zambia

from P5,826
  • Deluxe Double Room, Accessible
  • Deluxe Twin Room
  • Deluxe Suite
  • Standard Double Room
  • Standard Double Room, Patio
  • Double Room, Corner

What’s around The Urban Hotel, Ndola, Zambia


  • Ndola Golf Course - 5 min walk
  • Ndola Mosque - 31 min walk
  • Levy Mwanawasa Sports Stadium - 2.8 mi / 4.4 km

Getting around

  • Ndola (NLA) - 4 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 60 rooms


  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 6 AM to 9 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free airport shuttle from 6 AM to 9 PM *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Golf course on site
Working away
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping

Special features


The Metropolitan - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Office Patio - This bar serves light fare only.

The Urban Hotel, Ndola, Zambia’s small print

Also known as

  • Urban Hotel Ndola
  • Urban Ndola
  • The Urban Hotel Hotel
  • The Urban Hotel Ndola
  • The Urban Hotel Hotel Ndola


This property does not have elevators.

Guests must contact this property in advance to reserve rollaway/extra beds. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Tourism fee: USD 1.5 per person, per night

Deposit: USD 62.50 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Urban Hotel, Ndola, Zambia

  • Does The Urban Hotel offer free cancellation for a full refund?
    Yes, The Urban Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is there a pool at The Urban Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at The Urban Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Urban Hotel?
    You can check in from 2:00 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near The Urban Hotel?
    Yes, there's an onsite restaurant that serves local and international cuisine.
  • Is airport shuttle service offered by The Urban Hotel?
    Yes, a free airport shuttle is available from 6 AM to 9 PM on request.

Recent reviews

Fabulous 8.6 From 15 reviews

Very good 8.0
Nice, comfortable hotel
Nice, comfortable hotel with simple furnishings in the bedrooms. Helpful staff.
gb2 night business trip
Very good 8.0
First never to forget stay at The Urban Ndola
I had a fabulous stay at this hotel. Small and not crowded. The location is close to business and airport. Staff service was great except for the breakfast service, where I was unfortunate that the coffee machine was not serviced with coffee and I had to wait for over 15 minutes to get coffee from the waitress. Otherwise clean throughout.
Bafana, za1 night business trip
Exceptional 10.0
Excellent Location and Service
Location and cleanliness was fantastic, value for money! Service was great.
za1 night business trip

The Urban Hotel, Ndola, Zambia

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