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Reviews

7.0

Good

6.9/10

Cleanliness

7.3/10

Staff & service

6.8/10

Amenities

6.3/10

Property conditions & facilities

Reviews

6/10 Good

Quite an expensive yet old room
Arrived well before official checkin time. Room was ready. Although they tried to upsell their newer renovated rooms which were empty. They were nice but it wasn’t a free upgrade. Their initial remark was my booked room requires stairs climbing which I did not find an issue to begin with. The basic room was pretty much the same as the one I stayed in many years ago. Clean but ancient. There were kettle and fridge. Wifi never seemed to work but I never inquired further as I have my mobile data. The pool is quite nice with sundeck overlooking the sea. Did not try their restaurant as I imagine I’d be paying thru my nose on basic dishes. The workdesk chair in the room was lousy; it was slippery and could not stay in one place so I used my laptop on the bed. For transfer to Long Beach, one of their staff offered to bring me for RM20. It’s higher than official rate of RM15 but I just went for it. The resort grounds are appropriately landscaped although not mind-blowing. Overall it was an OK stay given the location and outdoor facilities. The older rooms could stand to be cheaper if they are interested to fill them in. The less said about the renovated room and their rates, the better.
2-night trip
Verified Hotels.com guest review

6/10 Good

Booked a standard room with air conditioning, which was ok. Tired but clean. Could have booked a more expensive room with beach view, but I didn't and I'm not sure what those rooms were like. Nice beach 5 minute walk away. Good snorkelling from the beach. Meals were good. Had an excellent massage while I was there.
4-night trip
Verified Expedia guest review

6/10 Good

Beautiful location and v friendly helpful staff. We were in one of the oldest hill top rooms which was great and full of charm but very old and in need of repairs. The newer rooms looked very good.
3-night trip
Verified Expedia guest review

10/10 Exceptional

cant wait to come back!
amazing hotel, we planned to stay only two night but ended up extending it to two nights. We prefer to stay at this place than going to Kuala Lumpur. The hotel is great, with an amazing coral right in front of it
Angel Edmundo, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

not in good condition great location xxxxxxx. xxxxxxx.
2-night trip
Verified Expedia guest review

8/10 Very Good

Pros: This property is located in one of the most beautiful part of Perhentian Besar. Amazing view. Helpful staffs. Good restaurant. Cons: Rooms are small. No mineral water or tea/coffee in the room. No wifi
Nawshad, 3-night family trip
Verified Orbitz guest review

8/10 Very Good

Very nice app place
3-night family trip
Verified Expedia guest review

4/10 Fair

Incredibly poor service!!!
Our check in service was non existent. We were told to wait and handed a key- no information was given to us. When you stay at the hotel next door (PIR) they give you lots of information about the beautiful island and their facilities. Our room was basic, not very clean and was not cleaned for the first 2 days despite us asking at Reception. Worst of all, the service was terrible. Staff don’t really care whether you enjoy your stay or not. Save yourself the hassle and stay at PIR!!!
4-night romance trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Expedia guest review