8/10 Very Good
September 24, 2022
Excellent staff and food
Spent a lovely couple of weeks at this hotel.
Rooms.
We had a top floor garden view room as requested, these rooms are ok as long as you are not expecting great views as they are blocked by the large palm trees. Rooms below on floors 2 & 3 have got balconies which in hindsight would have been a better option.
If you do not like a lot of outside noise in the room then DO NOT request a pool view room as you will get the daytime pool music and the evening / bar entertainment which is all outside until 0100.
The matress was very firm, not sure if they were all like that, we used the allocated swim up room on our last day for shower etc and the rooms are lovely with wetroom bathroom and beds with very comfortable matresses.
Service.
The service in this hotel is excellent in ALL areas. Reception are super helpful, the restaurant staff cannot do enough for you and are managed very well by the lovely Maria (cheers for the birthday bubbles). Poolside snack bar staff again are super friendly and helpful (cheers for all the "special coffees").
Bar staff Danial and Geordie are a great team, keeping the place buzzing all night and some great banter. The choice of music could be more varied and the volume reduced later at night. That said they are very entertaining and very hard working. Unless you sit inside the bar area at this hotel you can only drink from PAPER COFFEE cups, which is not what i want to do in the evening on holiday.
Anna and Martin are the entertainment team and are very
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