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Shama Heda Serviced Apartments

Photo gallery for Shama Heda Serviced Apartments

Premium bedding, down comforters, in-room safe, individually decorated
Property entrance
View from room
Private kitchen

Overview of Shama Heda Serviced Apartments

Shama Heda Serviced Apartments

4.0 star property
4-star Hangzhou aparthotel with 24-hour fitness, connected to a shopping center

9.0/10 Superb

20 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
  • Air conditioning
No. 600 Jinshan Avenue, 20th Floor, Building 5, IBC, Hangzhou, Zhejiang, 310018
Main amenities
  • 102 apartments
  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Laundry service
Feel at home
  • Free cribs/infant beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television

Room options

About this area

What's nearby

  • In Jianggan
  • West Lake - 34 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 32 min drive
  • East Railway Station (East Square) Station - 12 min drive
  • East Railway Station - 13 min drive
  • Yuhang Railway Station - 14 min drive
  • Jinshahu Station - 4 min walk
  • Gaosha Road Station - 16 min walk
  • West Xiasha Station - 19 min walk
  • Airport shuttle (surcharge)


  • Lillian Bakery - 13 min walk
  • Bonjour Steak - 13 min walk
  • 小杨生煎 - 14 min walk
  • 罗云洞韩国饭店 - 8 min walk
  • 阿三烧烤店 - 8 min walk

About this property

Shama Heda Serviced Apartments

A great choice for a stay in Hangzhou, Shama Heda Serviced Apartments features an airport shuttle. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi, self parking, and wired Internet are added perks. Apartments feature bonuses like kitchenettes and washers/dryers, along with sofa beds and LCD TVs. The family-friendly amenities and nearby shopping get good marks from fellow travelers. Public transportation is close by: Jinshahu Station is just 4 minutes by foot.


Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Onyx Clean (Onyx Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Property is kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance


  • Check-in time from 2 PM - midnight
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed

Property amenities


  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Free crib/infant bed


  • Refrigerator
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle


  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: CNY 68 per person
  • Coffee/tea in a common area
  • Room service available


  • Premium bedding
  • Down comforter
  • Pillow menu
  • Rollaway/extra beds: CNY 200.0 per night
  • Sofa bed


  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Slippers

Living spaces

  • Sitting area


  • LCD TV with cable service
  • DVD player
  • TV in a common area
  • Computer


  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk


  • Air conditioning


  • No pets allowed


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers

Location highlights

  • Connected to a shopping center
  • Near the airport

Things to do

  • 24-hour fitness center


  • 102 rooms
  • 6 floors
  • 1 building
  • Built in 2014
  • Individually decorated

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 68 per person
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Kitchen/kitchenette use is available for an extra charge

Children & extra beds

  • Rollaway beds are available for CNY 200.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Onyx Clean (Onyx Hotels).


<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Shama Heda Serviced Apartments Apartment Hangzhou
Shama Heda Serviced Apartments Apartment
Shama Heda Serviced Apartments Apartment Hangzhou
Shama Heda Serviced Apartments Apartment
Shama Heda Serviced Apartments Hangzhou
Apartment Shama Heda Serviced Apartments Hangzhou
Hangzhou Shama Heda Serviced Apartments Apartment
Apartment Shama Heda Serviced Apartments
Shama Heda Serviced Apartments
Shama Heda Serviced Apartments Hangzhou
Shama Heda Serviced Apartments Aparthotel
Shama Heda Serviced Apartments Aparthotel Hangzhou

Frequently asked questions

Does Shama Heda Serviced Apartments offer free cancellation for a full refund?
Yes, Shama Heda Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Shama Heda Serviced Apartments?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Shama Heda Serviced Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at Shama Heda Serviced Apartments?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Shama Heda Serviced Apartments?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Shama Heda Serviced Apartments?
You can check in from 2 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-out are available.
What is there to do at Shama Heda Serviced Apartments and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does Shama Heda Serviced Apartments have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around Shama Heda Serviced Apartments like?
Shama Heda Serviced Apartments is in Jianggan, a short 4-minute walk from Jinshahu Station.







Staff & service




Property conditions & facilities


10/10 Exceptional

3-night family trip
Verified guest review

10/10 Exceptional

I liked the friendliness of staff, including the housekeeping. I liked the space & the quietness. I liked its environment with convenient shops, rows of street shops opposite, Paradise Walk mall, subway station, healthy breakfast (home cooked), coffee clubs & lots of eateries plus a Jap Restaurant down at the ground floor. The unit we had wasn’t a fanciful one, it faced the office block, but the people who welcomed us, who cleaned it well as well as helping us resolve dryer issue were excellent. We slept with peace. We had good sleep! At breakfast, the lady staff will recommend Hangzhou food to us, also their freshly brewed but unsweetened soya bean milk & steamed Chinese yam. The kitchen made a bowl of wanton soup with smooth wanton skins for but wholesome to eat in that cold weather! Appreciate their warmth & kindness. Lots of genuine smiles, greetings & service. Very quick check-in & check-out. Will definitely revisit Shama if we are in Hangzhou.
TifKoh, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I would give this serviced apartment 6 stars if there is one. Staff of this hotel was super friendly and extremely helpful. One of manager on-duty led us to a nearby mall and subway station personally as we were not familiar with neighbourhood. Vincent, another manger, planed a great West Lake itinerary which saved us a lot of time and money. The room was roomy and clean. No complaint on breakfast and they have been improving their meal selections. The hotel is located in the newly developing area at the east side of Hangzhou. It is only takes minutes to Jingshahu station of Subway Line 1 by walk . However, it takes about 40 min to the West Lake by the subway though.
2-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very Good

Need to do renovations, but perfect for family
Great location for family vacation. The carpet should be replaced by leminate or wood. Breakfast is good. People are nice. They were doing renovations when we were there. The room need some upgrade. Won’t cost to much to do it from the cost perspective. By increasing 50 RMB per night, it will recover all the building improvements cost and also improve the client experience. Definitely recommend to other travelers to Shanghai.
Jeffery, 3-night family trip
Verified guest review

8/10 Very Good

Family Trip To Hangzhou
A good choice service apartment hotel near subway and a big shopping mall opposite with lots of restaurant and shops to wander around. Just beside Double Tree Hilton Hangzhou and the room is big and spacious. Housekeeping is good and the only downside is the daily breakfast almost the same dishes each day, not suitable for long stay guest - you will get tired of the breakfast. Overall a good maintained property - can recommend to others if you want to stay in Hangzhou.
Siew Cheung, 1-night family trip
Verified guest review

10/10 Exceptional

Good. The room is clean and staff is friendly. Perfect for business trip.
Eva, 4-night business trip
Verified Expedia guest review

8/10 Very Good

Dec 17-Shama
They do not have enough food for breakfast to customer
ANDREW, 1-night business trip
Verified guest review

6/10 Good

Poor Breakfast service. There is no food if you plan to eat later time They do not seem to prepare for enough food for customers
ANDREW, 4-night business trip
Verified guest review

8/10 Very Good

Great Hotel
I love this hotel. The rooms are big and very near a metro station. Check in and out was fast. Breakfast is ok but did not got the chance to eat a bacon since it was gone around 9pm. They have a gym. The hotel is near a mall and at the GF has lawson. Only thing i can say negatively here is that it is far from everything tourist place and the center of Hangzhou.
1-night trip
Verified Expedia guest review