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1 room, 2 adults

Ocean Zen Suites on 5th Avenue - Adults Only

3.5-star3.5 stars
Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Playa del Carmen, QROO, 77728, Mexico

Adults-only beach hotel with outdoor pool, near Quinta Avenida
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Too far from downtown You cannot go out in the night to dangerous The location of the…Jan 2, 2021
  • Th rooms in this hotel are very clean but the location is bad. They said it’s on 5th Ave…Sep 17, 2020

Ocean Zen Suites on 5th Avenue - Adults Only

from P1,676
  • Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View
  • Eco Luxury Executive Suite 2 Double 3-4
  • Eco Luxury Deluxe Suite 5 Infinity pool
  • Eco Luxury Business Suite 6 Rooftop Pool
  • Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View
  • Eco Luxury Deluxe Suite 8 2 Double beds
  • Eco Luxury Queen Suite - Infinity pool 9

What’s around Ocean Zen Suites on 5th Avenue - Adults Only

Landmarks

  • In Luis Donaldo Colosio
  • Quinta Avenida - 1 min walk
  • Mamitas Beach Club - 13 min walk
  • Playa del Carmen Maritime Terminal - 35 min walk
  • Punta Esmeralda Beach - 14 min walk
  • Quinta Alegría Shopping Mall - 21 min walk
  • Central Square - 30 min walk
  • El Camaleon Mayakoba Golf Course - 4.5 mi / 7.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Casino shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 9 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • No onsite parking

  • Street parking available

Offsite

  • Casino shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • Caters to adults only
*See small print for additional details or extra charges

In the hotel

Things to do
  • Beach towels
  • Outdoor pool
  • Pool sun loungers
  • Ecotours on site
  • Scuba diving nearby
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Yard
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Netflix
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Ocean Zen Suites on 5th Avenue - Adults Only’s small print

Also known as

  • Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen
  • Ocean Zen Suites 5th Avenue Adults Playa del Carmen
  • Ocean Zen Suites 5th Avenue Adults
  • Ocean Zen Suites 5th Avenue A
  • Ocean Zen Suites On 5th Avenue
  • Ocean Zen Suites on 5th Avenue - Adults Only Hotel
  • Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Pool open 24-hours

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

Optional extras

Casino shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ocean Zen Suites on 5th Avenue - Adults Only

  • Does Ocean Zen Suites on 5th Avenue - Adults Only offer free cancellation for a full refund?
    Yes, Ocean Zen Suites on 5th Avenue - Adults Only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ocean Zen Suites on 5th Avenue - Adults Only?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ocean Zen Suites on 5th Avenue - Adults Only?
    No, unfortunately, but there's street parking available.
  • Is there a pool at Ocean Zen Suites on 5th Avenue - Adults Only?
    Yes, there's an outdoor pool. Guests have 24-hour pool access.
  • Are pets allowed at Ocean Zen Suites on 5th Avenue - Adults Only?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Ocean Zen Suites on 5th Avenue - Adults Only?
    You can check in from 3 PM - 11 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Ocean Zen Suites on 5th Avenue - Adults Only?
    Yes. Nearby restaurants include El Guero Marisqueria Veracruzana (10-min walk), La Pirata (11-min walk), and Salento (11-min walk).
  • What is there to do at Ocean Zen Suites on 5th Avenue - Adults Only and nearby?
    Have fun during the warmer months with activities nearby such as scuba diving. Additional recreation onsite includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

Recent reviews

Very good 8.2 From 70 reviews

Poor 2.0
I only lost part of my money, not all of them. I lost 10 USD and 500 Mexican Peso, and I totally have 15 USD and 2000 Mexican peso, which a suspect only took one highest denomination banknotes. My friend lost 100 USD and 500 Mexican Peso, which also was taken the highest denomination banknotes.Since this is the trip with 3 people, I collected the mutual fund and we counted it every day, and I am very clear that how much money I did have and how much money I was stolen. I found my money was lost on the second night of the hotel, which is March 14th, and I try to solve this issue in the early morning on March 15th. In that night, based on the feature of losing money, I believe the cleaner of that hotel had a big problem. On March 15th, I checked the video and it showed that only the cleaner entered the room. I did bring my wallet every day and only that day I did not since I went to a water theme park. I believe this is the cleaner's problem, but the reception staff told me that since I did not put my wallet in the safety box located on another floor, they did not have any compensation for us. This attitude is very worst, and I did need to leave Playa de Carmen before noon,  I have to leave and give up arguing and plan to discuss with you, Expedia for such a situation.
Frank, us2 night trip with friends
Very good 8.0
Very peaceful quiet location down on 5 th Ave. away from noisy venders. We were still easily able to walk down to hustle and bustle of 5 th Ave yet still have a quiet place to return, only thing about our room in particular is we didn’t have a lanai or small Outside seating area directly connected to our room. Would have been nice to have, but rooftop deck was nice. Staff was great!!! Beach access right across the street too.
KenW, us7 night romance trip
Very good 8.0
Quiet and Good Value
This was a small hotel with 9 rooms. The location was at the quiet end of 5th ave. We didn’t mind the walk into the busy part of Playa de Carmen. Only 10 min walk in. TIP: the beach is much better and less busy at this location. If you like to hang out at the beach, I would stay in this area opposed to staying in the busy center of PDC. The staff here are very good and Jimmy speak English very well. The rooms are cleaned daily and Maria does an amazing job. The WIFI is good, water is hot with good pressure. It was nice to have a little kitchen area (no stove, but nice size fridge and microwave). A good grocery store is a short walk away (17 mins, across highway near Home Depot), but a OXOX is just around the corner. Overall we had a nice time here and we felt that this is a great hotel for a budget minded traveller.
Bonnie, ca7 night trip
Exceptional 10.0
The rooms are large, modern, and clean. The rooftop dipping pool is perfect for hanging out and chatting. The staff are great, and the property is safe. There's a beach close by, just a short walk through the greenbelt. There's another one about 10 blocks North, and another about 10 blocks South. Town is super close and the easy walk to everything is on a safe walking path that passes right in front of the hotel. We plan on returning for sure!
us6 night trip with friends
Exceptional 10.0
Loved Calla Quinte Avenue evening strolls
Ocean Zen did not disappoint. Oom was huge. Near to local beach, great swimming, nice walks into town every evening and lunch at nearby Sabor. Neighborhood noise at night settled quietly and early. Open doors to mangrove overlooking ocean sweet. Staff was respectful and Jimmy always helpful. Hope to get back.
Michael, us4 night trip
Exceptional 10.0
Amazing, friendly staff. Great location which allows you to walk or bile almost anywhere, amd find anything. Air conditioning mostly the fan, when 34, wish room could cool a litrle more. Otherwise loved shower, fruit in room, access to fresh cold/hot water and wonderful ro wake ro spunda of borda...and sogs...lol
ca7 night family trip
Very good 8.0
My husband and I stayed at Ocean Zen for a week and it's a beautiful and quaint boutique hotel. The staff are warm, friendly, helpful and do a great job at taking care of the place and guests. The view is spectacular from the 3rd floor honeymoon suites and the rooftop pool is gorgeous and great for photos :) There were only a couple of things that made our stay less than stellar, but they are definitely small in comparison to all of the pros of staying at Ocean Zen Suites. Our room was lovely and simple and the kitchenette had everything we needed to make fruit smoothies and other snacks/meals (there was a blender, coffee pot with ground coffee and sugar, microwave, and a toaster), but there weren't any pots, pans, or oven (which was totally fine). The only thing we didn't love about our room was that the bathroom is not totally closed, so that could be a little awkward Lol. The TV had apps like Netflix so we could sign in and the AC works wonderfully (a must with the heat and humidity of Playa Del Carmen). The location is definitely more of a local neighborhood, but we felt safe and walked to town everyday to try many of the great vegan restaurants :D La Senda, Chlorofila, and The Pitted Date were our favs! Bring earplugs though because there were nights when cats were yowling outside, dogs were barking all night long, or early morning marachi music was played by people outside. Other than those few notes, a local beach was a 7 minute walk and overall, we loved our stay!
JessieRae, us7 night romance trip
Exceptional 10.0
The rooftop pool was lovely and the balcony was very stylish, however the mesh curtain next to the pillow on the bed nearest the window let a lot of light in in the morning and woke us up
gb8 night trip
Very good 8.0
Está a 15 minutos caminando a cualquier playa, se puede caminar pero con el calor es difícil. No tiene parqueadero, tuve que parquear en la calle. La piscina no es lo que parece.
Alexandra, us1 night romance trip
Good 6.0
I actually did not like that it was about 15 minutes away from the night life . It got very dark in that area and when walking back at night it didn’t feel very safe . I hate that there was only a security guard at night and not anyone at the front desk to help with anything . There was no iron or ironing board in the room . We got stuck on the ground level and the patio is literally closed . No view , just a white brick wall . To get to the office you have to go up the stairs to the 4th floor and that wasn’t convenient. The pool was okay , not as big as it shows in pictures , but the view was nice . I guess for the price it’s okay , I wouldn’t stay again for more than 2 nights
us5 night romance trip

Ocean Zen Suites on 5th Avenue - Adults Only