Yutorelo Atami

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Overview of Yutorelo Atami

Yutorelo Atami

3.5 star property
Mountain ryokan in Atami with restaurant and bar/lounge

8.2/10 Very Good

74 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Air conditioning
  • Refrigerator
  • Restaurant
  • Bar
  • Child-friendly activities
Map
Izusan 1173-534, Atami, Shizuoka, 413-0002
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Sauna
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Children stay free
  • Refrigerator
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Atami Sun Beach - 12 min drive
  • Lake Ashi - 16 min drive
  • Hakone Shrine - 20 min drive
  • Mishima Sky Walk - 23 min drive
  • Hakone Open Air Museum - 25 min drive
  • Hakone Kowakien Yunessun - 58 min drive

Getting around

  • Oshima Airport (OIM) - 28.8 miles/46.3 km
  • Atami Station - 6 min drive
  • Yugawara Station - 7 min drive
  • Hayakawa Station - 21 min drive
  • Free train station pick-up
  • Free train station drop-off

About this property

Yutorelo Atami

Enjoy your visit to Atami with a stay at Yutorelo Atami. Guests can indulge in massages and enjoy Japanese cuisine at Hibiki, which is open for breakfast and dinner. Other features include a bar/lounge and a sauna.

Languages

Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 6:00 PM
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
  • Guests with dietary restrictions or food allergies should contact this property 3 days in advance.
  • Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
  • The entrance to the property closes between midnight and 7 AM. Guests are not permitted to enter or leave the property during this time.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Parking

  • Free uncovered onsite self parking

Transfers

  • Free train station shuttle*

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 8 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Kaiseki meal

Traveling with children

  • Children stay free

What to do

  • Hot springs
  • Pool table
  • Table tennis

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • 1 building/tower
  • Sauna

Accessibility

  • Elevator
  • Well-lit path to entrance

Languages

  • Japanese

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Down comforter
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Electronic bidet
  • Hair dryer
  • Towels

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight.

Dining

Hibiki - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
  • Additional fee: JPY 150 per person, per night
The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Optional extras

  • Japanese breakfast is offered for an extra charge of JPY 2200 for adults and JPY 2200 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Also known as

YUTORELO ATAMI Inn
YUTORELO Inn
Yutorelo Atami Atami
Yutorelo Atami Ryokan
Yutorelo Atami Ryokan Atami

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.3/10

Amenities

8.1/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Very Good

I found the price quite expensive, and for that price I would expect everything to be perfect. And almost everything was. Food was amazing, service impeccable and it was the newest and classiest ryokan I've ever been to. Everyone I interacted with showed will to try and communicate in English. View from the lobby and the room would have been amazing if it wasn't cloudy. The driver from the shuttle was very kind and chatty and explained things along the way, even making two small detours to show us a temple and a scenic view spot. Only things I could say would be: -there are only few shuttles to and from the train station, so book in advance to avoid bad surprises or losing 30min. -the waitress did burn a little bit too much the caramel over our Creme brulee for our taste...
1-night trip
Verified Hotels.com guest review

8/10 Very Good

HIDEHIRO, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Miwa, 1-night trip
Verified Hotels.com guest review

6/10 Good

露天風呂を楽しみに行ったのに夜は真っ暗。ライトの1つぐらい欲しいです。入るに入れない感じ。それを売りにするのはどうかと… 部屋を用意してもらいましたが自分はガッカリでした…部屋の電球が何個か外されてて非常用な感じ。だいぶ暗い。だいぶ謎の部屋ではWi-Fiが使えない。  朝、ご飯は、すごくテンションあがるメニューでした。朝ご飯は、もう少し値段あげてもいいかと。 トータルで次回利用する機会があるなら金額しだいですが、同じ金額なら他を探します。
1-night trip
Verified Hotels.com guest review

8/10 Very Good

コスパ抜群!
海側の部屋に宿泊しました。 眺めが良く、快適でした。 ホテルのそばにコンビニなどがないので、少し不便です。
1-night trip
Verified Hotels.com guest review

8/10 Very Good

AKI, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

6/10 Good

Wi-Fiがフロントでしか使えない
??, 1-night family trip
Verified Expedia guest review

8/10 Very Good

掲載されている写真はとても広そうでしたが、そんなに広くなかったです。 天井にファンがあるのですが、蜘蛛の巣がテレビと繋がってました。ホコリもいたるところにありました。 洗面台の下にはブラックキャップが置いてありました。 コーヒーメーカーが置いてあったのですが、すでに水が入っていたのですが、いつ入れたものなのか謎だったので使用をやめました。 施設内にバーがあるのですが、バーと言うよりは大きなテーブルと大きなテレビがあるだけでした。注文も内線で注文する形になっているので、常にスタッフがいるわけではなかったです。 ご飯はとても美味しく、スタッフの方々もすごく良い方達だったので、少し残念です。
Yuta, 1-night romance trip
Verified Expedia guest review

6/10 Good

TOMOHIDE, 1-night trip
Verified Expedia guest review