Pacific Palms Resort

Photo gallery for Pacific Palms Resort

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Outdoor pool
Outdoor pool
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Overview of Pacific Palms Resort

Pacific Palms Resort

3.5 star property
3.5-star aparthotel in Papamoa Beach with outdoor pool

9.0/10 Superb

67 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchen
  • Laundry facilities
The price is P7,899
Price available on 24/07/2022
21 Gravatt Road, Tauranga, Bay of Plenty, 3118
Main amenities
  • 28 apartments
  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Spa tub
  • Airport shuttle
  • Garden
  • Self-serve laundry
  • Picnic area
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk
For families
  • Cribs/infant beds (surcharge)
  • Kitchen
  • Separate dining area
  • Living room
  • Premium TV channels
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C
  • Contactless check-out

Choose dates to view prices

About this area

What's nearby

  • In Papamoa Beach
  • ASB Baypark - 10 min drive
  • Mount Maunganui Beach - 11 min drive
  • Bayfair Shopping Centre - 14 min drive
  • Maunganui Beach - 20 min drive
  • Mount Maunganui - 31 min drive
  • Blake Park - 19 min drive
  • Pilot Bay Beach - 21 min drive
  • Mount Hot Pools - 24 min drive
  • Tauranga Domain - 20 min drive
  • Tauranga Art Gallery - 21 min drive

Getting around

  • Tauranga (TRG) - 17 min drive
  • Rotorua (ROT-Rotorua Regional) - 43 min drive
  • Airport shuttle (surcharge)

About this property

Pacific Palms Resort

Pacific Palms Resort offers an airport shuttle (available on request) for NZD 50 per vehicle one-way. Guests can take a dip in the outdoor pool, and the spa tub makes for a relaxing end to the day. Apartments feature bonuses like kitchens and washers/dryers, along with balconies or patios and living rooms. The comfortable beds and helpful staff get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

At a glance


  • Check-in time from 3:00 PM - 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 5:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome

Property amenities


  • Near the beach


  • Outdoor pool
  • Fence around the pool
  • Sun loungers
  • Umbrellas
  • Spa tub


  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a carport and a garage
  • Roundtrip airport shuttle (surcharge) from 7 AM - 8 PM
  • Airport shuttle on request

Family friendly

  • Cribs (infant beds): NZD 15.0 per night


  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Electric kettle
  • Free tea bags/instant coffee
  • Cookware/dishes/utensils


  • Dining table


  • Bed sheets provided
  • Rollaway/extra beds: NZD 30.0 per night


  • Shampoo
  • Hair dryer
  • Towels provided
  • Soap
  • Toilet paper

Living spaces

  • Living room
  • Dining room
  • Sitting area


  • 32-inch flat-screen TV with satellite service
  • CD player

Outdoor areas

  • Balcony or patio
  • Barbecue grill
  • Garden
  • Picnic area
  • Outdoor furniture


  • Washer/dryer
  • Laundry facilities

Work spaces

  • Laptop workspace


  • Ceiling fan
  • Heating


  • Service animals only (pets not allowed)


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Upper floors accessible by stairs only
  • Designated smoking areas

Services and conveniences

  • Limited housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Front desk (limited hours)
  • Free local calls

Location highlights

  • Near the ocean
  • Near the airport
  • In the shopping district

Things to do

  • Tennis on site
  • Hiking/biking trails nearby

Safety features

  • Smoke detector


  • 28 rooms
  • 2 floors
  • 6 buildings
  • Built in 2000

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of NZD 50 per vehicle (one-way, Maximum occupancy 4)
  • Late check-in between 10:00 PM and 8:00 AM can be arranged for an extra charge (amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for NZD 15.0 per night
  • Rollaway beds are available for NZD 30.0 per night
  • Airport shuttle service for children costs NZD 50 (one-way)
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8 AM to 9 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.


This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Pacific Palms Resort Tauranga
Pacific Palms Tauranga
Pacific Palms Resort Papamoa Beach
Pacific Palms Papamoa Beach
Pacific Palms Resort Tauranga
Pacific Palms Resort Aparthotel
Pacific Palms Resort Aparthotel Tauranga

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities

10/10 Exceptional

Juliet Mavis, 3-night trip
Verified guest review

10/10 Exceptional

Excellent place, I will come back.
Juan, 2-night romance trip
Verified Travelocity guest review

2/10 Poor

Management is rude and obnoxious
The Managers are rude and disrespectful and yelled at my 5 year old autistic child. I will never stay here again and I will be telling all my friends and family about how disappointing my experience was at the Pacific Palms Resort in Tauranga.. absolute rubbish. She is obviously not a people's person
Erana, 1-night family trip
Verified guest review

10/10 Exceptional

Kylie, 1-night family trip
Verified guest review

8/10 Very Good

the property was very nice and clean, the only comment is on the furniture in the lounge, the couches are quite uncomfortable and sag a bit. Otherwise great property would recommend.
2-night family trip
Verified Expedia guest review

6/10 Good

Yvonne, 1-night trip
Verified Wotif guest review

10/10 Exceptional

We absolutely loved our stay at Pacific Palms. The staff at Reception were absolutely tops, we will definitely be back. A
1-night family trip
Verified Wotif guest review

10/10 Exceptional

The pool facilities were great and easily accessible. Short walk to the shops. Close to everything so that you didn’t really need a car.
2-night trip
Verified Wotif guest review

10/10 Exceptional

Great Stay
We had a great time, room was big and well equipped with everything needed, also worth mentioning the beds that where very comfortable. The pool and hot tub where also awesome the kids had a great time. would defiantly come back.
Lior, 1-night family trip
Verified guest review

10/10 Exceptional

Lovely apartment. Everything catered for
1-night romance trip
Verified Wotif guest review