Hotel Casa Jum

Photo gallery for Hotel Casa Jum

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Apartment, 3 Bedrooms | Terrace/patio
Apartment, 3 Bedrooms | Living area
Junior Suite | Room
Apartment, 3 Bedrooms | Living area

Overview of Hotel Casa Jum

VIP Access

Hotel Casa Jum

3.5 star property
3.5-star hotel in Santiago de los Caballeros with spa and restaurant

9.2/10 Superb

272 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Air conditioning
  • Bathtub
Map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Heart of Santiago de los Caballeros
  • Playa Dorada - 98 min drive

Getting around

  • Cibao Intl. Airport (STI) - 26 min drive
  • Gregorio Luperon Intl. Airport (POP) - 102 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Casa Jum

3.5-star hotel in the business district
Take advantage of a roundtrip airport shuttle, a terrace, and a garden at Hotel Casa Jum. Indulge in a manicure/pedicure and a massage at the onsite spa. The onsite restaurant, Casa Jum, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • Free self parking and valet parking
  • Full breakfast (surcharge), a vending machine, and concierge services
  • Luggage storage, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Casa Jum boast perks such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers and soap
  • Flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping, and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and up
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 12:30 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 7 and up

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 15

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Full-service spa

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.

Dining

Casa Jum - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Airport shuttle transfer per adult: USD 4 (one-way)
  • Airport shuttle transfer per child: USD 1 (one-way)
  • Administrative fee: USD 28 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of USD 10 for adults and USD 5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 25 per person (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 10 and 15 costs USD 0 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 7 and up.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property does not have elevators.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Frequently asked questions

Does Hotel Casa Jum offer free cancellation for a full refund?
Yes, Hotel Casa Jum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Casa Jum?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Casa Jum?
Yes, cats and dogs stay free.
Is parking offered on site at Hotel Casa Jum?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hotel Casa Jum?
Yes, an airport shuttle is available. The charge is USD 25 per person one-way.
What are the check-in and check-out times at Hotel Casa Jum?
You can check in from 3:00 PM - anytime. Check-out time is 12:30 PM. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Casa Jum?
No, this hotel doesn't have a casino, but Casino Gran Almirante (11-min drive) is nearby.
What is there to do at Hotel Casa Jum and nearby?
Hotel Casa Jum has a spa and a picnic area, as well as a garden.
Are there restaurants at or near Hotel Casa Jum?
Yes, Casa Jum offers international cuisine. Nearby restaurants include Squeezed (2.2 mi), Oli’s Room (2.2 mi), and Sabrass (2.3 mi).
What's the area around Hotel Casa Jum like?
Hotel Casa Jum puts you in the heart of Santiago de los Caballeros. Popular attractions include Monument to the Heroes of the Restoration, which is 20 minutes away by car.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.5/10

Staff & service

8.4/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

I really appreciate the attention to detail and awesome customer service! Check in and check out was very smooth. Elise and Jerry went above and beyond to make sure we were comfortable! We will definitely be back!
PATRICK, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

jorge, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

The breakfast was terrible and cost too much
mitch, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything
Juan, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Great Experience!!
My entire experience with the hotel and staff was amazing! The hotel was clean. The staff was very responsive, polite and helpful. I’ll definitely stay here again if I’m in the area.
Johnathan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was very friendly and accommodating. Food was delicious!
Monica, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

James, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay!
Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mladen, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Joyce, 2-night trip
Verified Expedia guest review