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I’M Hotel

Photo gallery for I’M Hotel

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Minibar, in-room safe, desk, blackout drapes
Lobby lounge

Overview of I’M Hotel

I’M Hotel

5.0 star property
Luxury hotel in Makati Downtown with 4 restaurants and spa
8.4 out of 10 Very Good
8.4/10 Very Good

962 verified guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The price is P 6,072
Price available on 06/11/2023
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • Business center
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Makati Downtown
  • Greenbelt Shopping Mall - 3 min drive
  • St Luke's Medical Center Global City - 4 min drive
  • SM Aura Premier - 6 min drive
  • SM Megamall - 7 min drive
  • Fort Bonifacio - 15 min drive
  • Venice Grand Canal Mall - 8 min drive
  • Baywalk - 7 min drive
  • Manila Bay - 8 min drive
  • Robinson's Place - 9 min drive
  • Newport Mall - 8 min drive

Getting around

  • Ninoy Aquino Intl. Airport (MNL) - 31 min drive
  • Manila Buenidia Station - 3 min drive
  • Manila Vito Cruz Station - 4 min drive
  • Manila EDSA Station - 4 min drive
  • Ayala Station - 25 min walk
  • Guadalupe Station - 27 min walk
  • Airport shuttle (surcharge)


  • Starbucks - 1 min walk
  • Firefly Roofdeck Bar - 1 min walk
  • Tien Ma's Taiwanese Cuisine - 1 min walk
  • Chinese Beef Noodle House - 1 min walk
  • The Odd Seoul - 1 min walk

About this property

I’M Hotel

Putting you within a 10-minute drive of SM Mall of Asia and Manila Bay, I’M Hotel offers an airport shuttle (available 24 hours) for PHP 2300 per vehicle. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, body wraps, or facials. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say good things about the comfortable beds and bar.


Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 434 rooms
  • Arranged over 35 floors


  • Check-in time starts at 2 PM
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Conference space (1830 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers


  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Grab bar near toilet

Room amenities

Be entertained

  • 49-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub and a steam room. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: PHP 3000.00 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle service is offered for an extra charge of PHP 2300 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for PHP 2000 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.

Also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

Frequently asked questions

Does I’M Hotel offer free cancellation for a full refund?
Yes, I’M Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at I’M Hotel?
As of June 3, 2023, prices found for a 1-night stay for 2 adults at I’M Hotel on June 11, 2023 start from P 6,072, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at I’M Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at I’M Hotel?
Yes, there's an outdoor pool.
Are pets allowed at I’M Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at I’M Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by I’M Hotel?
Yes, an airport shuttle is available. The charge is PHP 2300 per vehicle one-way.
What are the check-in and check-out times at I’M Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in is available.
Is there an onsite casino at I’M Hotel?
No, this hotel doesn't have a casino, but Newport World Resorts (9-min drive) and City of Dreams Manila (10-min drive) are both nearby.
What is there to do at I’M Hotel and nearby?
I’M Hotel has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near I’M Hotel?
Yes, there are 4 onsite restaurants.
What's the area around I’M Hotel like?
I’M Hotel is in Makati Downtown, a short 18-minute walk from Greenbelt Shopping Mall and 20 minutes' walk from Glorietta Mall.



Very Good




Staff & service




Property conditions & facilities




2/10 Poor

Very Disappointed
I’ve been visiting the Philippines for the past decade and always stay in Makati when I’m in Manila. I’ve tried a number of hotels and always wanted to try the I’m Hotel. I finally got to stay there recently and I have to say it was a complete let down. The staff, especially the front desk, was not helpful nor friendly. With a typhoon approaching I had to cut my vacation short and they couldn’t even give me a refund on the three days I had left. AC turns off at night so it gets hot. Food also took forever, was overpriced and tasted horrible. The only positive thing is that the room I booked actually looked like the pictures online. Stay at the City Grand Central across the street instead of this place. The food, service and staff are a lot better and it’s a little cheaper too!
Mario, 3-night trip
Verified guest review

10/10 Exceptional

Everything was good
Per, 1-night trip
Verified guest review

6/10 Good

Not even close to 5-Stars!
Checkin was a disaster it took us over an hour to get our room keys. The room was clean but didn’t have a hot plate, stove or microwave. It seemed they turned off the AC at night because I woke up sweating. Just not a great overall experience. The surrounding area was dirty and smelly and felt unsafe. Had some friends come in and steered them away from this place ….
Brian, 2-night trip
Verified guest review

8/10 Very Good

Jaime Rosalio, 1-night business trip
Verified guest review

10/10 Exceptional

Good value
Buffet breakfast was good. Worth 500+ per person. Room was great apart from some wifi issues and AC temp defaulting randomly to too cold. (They provide reliable ethernet cable internet though). Steam room was a let down as they limit the temperature to 40c.
1-night trip
Verified guest review

2/10 Poor

eugene, 1-night trip
Verified guest review

4/10 Fair

Nikhil, 2-night business trip
Verified guest review

8/10 Very Good

2-night trip
Verified guest review

4/10 Fair

At check-in they talked me into upgrading the room. Got a one bedroom room on 29th floor. Just spent over two weeks in the province and wanted to spend three days in a nice hotel, AC, hotwater etc. Well go the AC, upon taking a shower the water turns cold after one minute. Sink and kitchen water hot. Called desk they sent man up. He did his work, we went out. Next day tried to take shower, hot for 1 min then cold. Long story short, on the 3 and last day they sent different man, he fixed problem. Finally cold take hot shower. Wife called desk to ask if they would do anything for our 3 days of inconvenience. They told her they would give us free snacks to take to Airport!!! What? I went to front desk asked for Mgt they said not there. I said wanted at least no charge for upgrade. Hours later they agreed. The breakfast buffet was not good any of the three days. Over half the food was cold, not worth the extra cost for included breakfast in room charge. The roof bar had great view but the piped in music was extremely loud, made it very hard to eat or drink. Told staff they really needed to turn down a notch or really 2 or 3 notches. Oh yeah on day one and two i did go down to sauna and take hot showers there. Beside the water not being hot the room was large and excellent. The kitchen had everything including a washer/dryer combo which was cool. I will try a different hotel in 6 months when we go back.
Verified Expedia guest review

10/10 Exceptional

Everything was great
Rene, 2-night trip with friends
Verified Expedia guest review