Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Monterrey, Nuevo Leon, Mexico
1 room, 2 adults

Krystal Monterrey

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
Calle Corregidora 519, Centro, Monterrey, NL, 64000, Mexico

3.5-star hotel with indoor pool, near Macroplaza
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • La recepcionista muy amable y profecional. Hombre de mantenimiento muy profecional.Dec 31, 2020
  • I have stayed here a few times and never had issues until now. There was NO HOT WATER…Dec 27, 2020

Krystal Monterrey

from P2,287
  • Deluxe Double Room, 2 Double Beds
  • Deluxe Double Room, 1 King Bed
  • Junior Suite, 1 King Bed

What’s around Krystal Monterrey

Landmarks

  • In Monterrey Centro
  • Macroplaza - 6 min walk
  • Barrio Antiguo - 7 min walk
  • Santa Lucia Riverwalk - 12 min walk
  • Alameda - 25 min walk
  • Monterrey Institute of Technology - 36 min walk
  • Cintermex - 43 min walk
  • Museo del Obispado - 45 min walk

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 27 min drive
  • General I. Zaragoza Station - 5 min walk
  • Padre Mier Station - 7 min walk
  • Fundadores Station - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 207 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (MXN 35 per day)

  • Onsite valet parking (MXN 50 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Sofa bed size unspecified
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Krystal Monterrey’s small print

Also known as

  • Krystal Monterrey Hotel
  • Krystal Monterrey Hotel
  • Krystal Monterrey Monterrey
  • Krystal Monterrey Hotel Monterrey

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

This property accepts credit cards. Cash is not accepted.

Optional extras

Self parking costs MXN 35 per day

Valet parking costs MXN 50 per day

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Krystal Monterrey

  • Does Krystal Monterrey offer free cancellation for a full refund?
    Yes, Krystal Monterrey does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Krystal Monterrey?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Krystal Monterrey?
    Yes. Self parking costs MXN 35 per day. Valet parking costs MXN 50 per day.
  • Is there a pool at Krystal Monterrey?
    Yes, there's an indoor pool.
  • Are pets allowed at Krystal Monterrey?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Krystal Monterrey?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Krystal Monterrey?
    Yes, Café Flores offers international cuisine. Nearby restaurants include Las Alitas (4-min walk), El Nuevo Mundo (4-min walk), and Cafeteria Gaby (4-min walk).
  • Is there an onsite casino at Krystal Monterrey?
    No, this hotel doesn't have a casino, but Casino Monterrey (5-min walk) and Casino Jubilee (7-min drive) are both nearby.

Recent reviews

Fabulous 8.6 From 1,289 reviews

Exceptional 10.0
Amazing Hotel
Room was sanatized before our stay, which made us feels safe with covid. Elevators can only be used with room key, that also makes us feel very safe. We used this hotel at least once a year and we are very satisfied. Staff is always courteous and willing to help.
Antonio, us1 night business trip
Very good 8.0
I had stayed in this hotel before Krystal bought it, & they did a great job upgrading it. The rooms look way better now & more modern. They should change their hours
Tomas, us2 night business trip
Exceptional 10.0
The hotel it’s really nice and comfortable. Everything was clean and desinfected
us1 night romance trip
Exceptional 10.0
Great stay
Very comfortable, and the staff was very nice
Israel, us1 night family trip
Exceptional 10.0
Everything around there was very nice and so convenient
Forgot, us5 night family trip
Exceptional 10.0
One of the best hotel in middle of the city in very safe 24/7
Alexis, us4 night family trip
Exceptional 10.0
I stayed 5 nights and I really enjoyed this hotel it was my first time going to Monterrey. Staff was very friendly. The breakfast was excellent. I have nothing bad to say about Hotel Krystal.
Marcy, us1 night romance trip
Exceptional 10.0
Me gusta todo excelente sevicio mucho respeto privacidad muy buena
Raquelesoar, us3 night family trip
Exceptional 10.0
Siempre la mejor opción al viajar y descansar! Limpio, seguro y todo el personal siempre muy atento y responsable 👍
soyAlanGuzman, us1 night family trip
Exceptional 10.0
No microwave or refrigerator in rooms would be great if they did. No cups for water however great bar service
Sara, us4 night romance trip

Krystal Monterrey