Hotel Criol

Photo gallery for Hotel Criol

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Outdoor pool
Outdoor pool
Outdoor pool

Overview of Hotel Criol

Hotel Criol

3.5 star property
City-center Querétaro hotel with restaurant

9.2/10 Superb

718 verified guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Restaurant
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QRO, 76000
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Business center
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Front desk safe
  • Laundry service
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Querétaro
  • Centro Histórico - 1 min drive
  • Corregidora Stadium - 17 min drive
  • Antea Lifestyle Center - 27 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive
  • Airport drop-off service

About this property

Hotel Criol

3.5-star hotel in the heart of Downtown Querétaro, rejuvenated in 2016
At Hotel Criol, you can look forward to an airport drop-off service, a terrace, and a garden. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
  • Full breakfast (surcharge), a 24-hour front desk, and express check-out
  • Tour/ticket assistance, a front desk safe, and luggage storage
  • Concierge services
  • Guest reviews say great things about the breakfast and central location
Room features
All guestrooms at Hotel Criol boast thoughtful touches such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 3 floors


  • Check-in time from 3 PM - 2 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Offsite parking within 1640 ft (MXN 250 per night), from 7:00 AM to 10:00 PM
  • Street parking available


  • Airport drop off on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant

Working away

  • Business center


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library


  • Wheelchair accessible


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Breakfast costs between MXN 190 and MXN 250 for adults, and MXN 190 and MXN 250 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 120 per vehicle. Maximum occupancy 3

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
The property will be renovating from April 14 2022 to November 30 2022 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.


  • Parking is available nearby and costs MXN 250 per night (1640 ft away; open 7:00 AM to 10:00 PM)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.


This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Criol Queretaro
Criol Queretaro
Hotel Criol Hotel
Hotel Criol Querétaro
Hotel Criol Hotel Querétaro

Frequently asked questions

Does Hotel Criol offer free cancellation for a full refund?
Yes, Hotel Criol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Criol?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at Hotel Criol on 29 August 2022 start from P2,816, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Criol?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Criol?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Criol?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by Hotel Criol?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 120 per vehicle.
What are the check-in and check-out times at Hotel Criol?
You can check in from 3 PM - 2 AM. Check-out time is 11:30 AM. Express check-out and contactless check-out are available.
What is there to do at Hotel Criol and nearby?
Hotel Criol has a garden.
Are there restaurants at or near Hotel Criol?
Yes, there's an onsite restaurant. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Mizha Crepe (3-min walk), Los Compadres (3-min walk), and Manceba (3-min walk).
What's the area around Hotel Criol like?
Hotel Criol is in Downtown Querétaro, a short 1-minute walk from Centro Histórico and 6 minutes' walk from Zenea Garden. Our travelers say the local area is very central.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Paola, 1-night trip
Verified guest review

10/10 Exceptional

Todo estuvo increíble. Lleve un grupo de 20 personas y todas estuvieron encantadas con el hotel
Teresita, 1-night business trip
Verified guest review

10/10 Exceptional

Great location, nice hotel and friendly staff
Stephen C., 1-night family trip
Verified guest review

10/10 Exceptional

Rudolf, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Isabella, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Cool, hip and modern in downtown Querétaro
If you’re looking for a hip and trendy downtown hotel you found it. The location could not be better. The common areas of the hotel are stunning. The rooms nice and comfy. Really friendly staff. We would return to this place 😃
Tim, 2-night trip
Verified guest review

10/10 Exceptional

The premises are stunning with a giant jacaranda dropping purple petals everywhere. Friendly staff went the extra mile to help us when taxis were overcharging us. Breakfast in the restaurant is delicious, if a little slow. (The coffee barista could use a re-training :) Expresso drinks tasted thin, over extracted.) Overall a great experience! Good value for the price
chris, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Kenneth, 1-night trip
Verified Expedia guest review

8/10 Very Good

chris, 2-night trip
Verified Expedia guest review

8/10 Very Good

Jorge, 1-night trip
Verified guest review