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Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

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Poolside bar
On the beach, white sand, snorkeling
On the beach, white sand, snorkeling
On the beach, white sand, snorkeling
4 outdoor pools

Overview of Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

UNESCO Sustainable Travel Pledge

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

4.5 star property
Cap Estate beachfront property with 9 restaurants and spa

8.4/10 Very Good

579 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
Gros Islet, Gros Islet, LC01101
Main amenities
  • Daily housekeeping
  • On the beach
  • 9 restaurants and 10 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Nightclub
  • Free children's club
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Separate bathtub and shower

Room options

About this area

What's nearby

  • In Cap Estate

Getting around

  • George F. L. Charles Airport (SLU) - 33 min drive
  • Hewanorra Intl. Airport (UVF) - 106 min drive

Restaurants

  • Tao - 16 min walk
  • Elegance Cafe - 5 min drive
  • Jambe Du Bois - 5 min drive
  • Castro's Pub - 5 min drive
  • Golden Taste Restaurant - 5 min drive

About this property

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

With access to onsite snorkeling, Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort is a great choice for your beach stay in Gros Islet. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Gourmet Marche, one of 9 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 10 bars/lounges, a nightclub, and a free kid's club. The helpful staff and restaurant get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 290 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 9 restaurants
  • 10 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Volleyball
  • Snorkeling

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Sauna

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Gourmet Marche - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Hunter Steakhouse - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Grazie Italian Trattoria - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Zen - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Score Sports Bar - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 100 (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Royalton Saint Lucian Resort All Inclusive Cap Estate
Royalton Saint Lucian Cap Estate
Royalton Saint Lucia Resort All Inclusive Cap Estate
Royalton Saint Lucia Cap Estate
Royalton Saint Lucia All Inclusive Cap Estate
Royalton Saint Lucia Inclusiv
Royalton Saint Lucia Resort Spa All Inclusive

Frequently asked questions

Does Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort offer free cancellation for a full refund?
Yes, Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?
You can check in from 3 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge of USD 100 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort and nearby?
Have fun with onsite activities such as snorkeling, and improve your game on the tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort also has 10 bars, a nightclub, and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?
Yes, there are 9 onsite restaurants, featuring local and international cuisine. Nearby restaurants include Jambe Du Bois (2 mi), Castro's Pub (2.2 mi), and Elegance Cafe (2.2 mi).
Does Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort like?
Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort is in Cap Estate, a short 1-minute walk from Windward Islands. Travelers say this property is in a good location.

Overall score and ratings

8.4

Very Good

9.0/10

Cleanliness

8.3/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Denietha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place for the family. Awesome beach and water. Good food. Restaurants were never packed
Anthony, 4-night family trip
Verified Expedia guest review

6/10 Good

Ill start with the good: ground proprety are beautiful. Everything is well maintained. The beach is amazing. Royalton have a very good spot. We enjoyed the beach very much. If you are in diamond club like us, you get to enjoy a private beach section and private pool area. Ok the bad now: The food!!! O-M-G The food is very Poor. I get it, the pandemic hit hard. But they are always out of basic stuff like apple juice, breakfast sausages, yogurts. Room service food is very meh. The soup they had is always not ready or over peppered. So lets say we didnt gain any weight on this vacation. We were very deceived with the food, because the hotel has great potential but because of the food… kinda sucks. Also there is no night entertainment. Everyday is the same thing… dj playing music or live singer. The staff: the staff is very slow. Either they are under staff and cant keep up with orders or just very slow. Room service takes 1h45min to deliver and thats in diamond club! Wonen Staff in the buffet restaurant are all rude. The roon service caller are all rude, very rude. Everyday there was no towels for the beach/pool. At 11ham still no towels. And thats every day. The pool cleaner from diamond club was still cleaning at 10ham when guests are already trying to enjoy the day. And the pool was poorly cleaned. All this is annoying. So conclusion, the proprety is beautiful and the beach as well 10/10. But the rest is 0/10.
Farida, 10-night family trip
Verified Expedia guest review

2/10 Poor

From check in to check out this was the WORST resort experience I have ever had. Not only did we have to wait 3 hours to check in to our room but the manager CONSUELO I spoke with to express my frustration was rude and rolled her eyes. She had offered to comp a beachside dinner to make up for not only the late check in but the incorrect bed preference as well we had to switch rooms the next day to the king swim out we had originally requested but did not hear from her nor could speak to her since the check in and never received that comp as promised. By the pool we had to wait 3 hours to even get towels! They ran out of simple ingredients for dining or drinks. No bitters for an old fashioned, out of rib-eye at the steak house. Room service? Horrible excuses of simple meals Ordered a chicken club sandwich (chicken bacon lettuce tomato) and received bread with a single slice of yellow cheese on it. I called and said they sent the wrong sandwich and they said they ran out of chicken and bacon so they sent a cheese sandwich instead, asked for chicken fingers or the lox platter…Go figure all out of that as well. Such a disappointment at the price they charge for all inclusive to not have anything you actually would eat off their menu be out of stock the entire stay there was nothing worth having to make you feel you got your moneys worth for close to $1000 a night per couple. Everything about this resort was terrible I’ve stayed places half the price and been treated way better.
Dio, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay at the Royalton! This trip was for our honeymoon, and everything was fantastic. There was a decent selection for food options, drinks were decent for an all inclusive, the property was very nice, the cabana that we rented for a day was so worth it, and the night entertainment was great! Our room was spacious and we loved having a swim out suite. We had a banner on our door that said "Honeymooners" and a card, champagne, fruit, and balloons were brought to our room. The resort even has an on location photo service that took photos of us on the beach and at the cabana. All of the day trips around the area easily picked up from the hotel, and the staff was all very friendly and helpful! We even made friends with a cat during our stay (I named her Shrimp), so if you stay at the Royalton and see Shrimp around, please give her pets for me - she is very sweet and I do miss her.
Catherine, 9-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The staff couldn’t be morel accommodating.food was great.the rooms are spotless.the pools and grounds were great.I cant say enough about royalton St Lucia
myron, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

jermie, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We loved the service and the consistent attention to detail of the staff.
Daniel, 6-night romance trip
Verified Expedia guest review

8/10 Very Good

The dining options were very limited and the quality of the food was just OK. The staff were very 'tip focused'...this was uncomfortable and often awkward. We thought that all inclusive hotels/resorts included tips.
Karyn, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Overall a good experience. The staff was friendly, there were great, the property was clean, the rooms were nice, and many food options. The only things I would say need improvement are: -The escalators in the main area need repair along with tiles in staircases. -Only upgrade to Diamond Club if you want top shelf alcohol, otherwise not worth it.
Chad, 6-night family trip
Verified Expedia guest review