Guests
All properties in Hakuba, Nagano (prefecture), Japan

Courtyard by Marriott Hakuba

3-star hotel in Hakuba with restaurant and bar/lounge

  • Free WiFi and free parking
From
P8,021

Image gallery

  • Lobby
  • Lobby
  • Room, 2 Twin Beds, Non Smoking (Hot Spring) - Bathroom
  • Premium Room, 1 Double Bed, Non Smoking (Hot Spring) - Bathroom
  • Lobby
Lobby. Image 1 of 55.
1 / 55Lobby
2937 Hokujo, Kitaazumi-gun, Hakuba, 399-9301, Nagano, Japan
8.6.Fabulous.
  • We had a pet friendly room. No desk or western style chair in this room. These were very…

    Jun 10, 2021

  • Everything is amazing!

    Mar 2, 2020

See all 82 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 45 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • 2 meeting rooms

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer

What’s around

  • Hakuba Valley Ski Area - 1 min walk
  • Hakuba Art Museum - 1 min walk
  • Hakuba Saegusa Art Museum - 12 min walk
  • Hakuba Olympic Museum - 20 min walk
  • Hakuba Ski Jumping Stadium - 22 min walk
  • Happo-one Adam Gondola - 26 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 Double Bed, Non Smoking (Japanese Western)
  • Superior Room, 1 Double Bed (Japanese Western)
  • Premium Room, 1 Double Bed, Non Smoking (Hot Spring)
  • Premium Room, 1 Double Bed, Non Smoking (Hot Spring)
  • Room, 2 Twin Beds, Non Smoking (Hot Spring)
  • Room, 1 Double Bed, Non Smoking (Dog Friendly, With Hot-Spring Bath)
  • Room, 1 Double Bed, Non Smoking (Dog Friendly, With Hot-Spring Bath)

What’s around

Landmarks

  • Hakuba Valley Ski Area - 1 min walk
  • Hakuba Art Museum - 1 min walk
  • Hakuba Saegusa Art Museum - 12 min walk
  • Hakuba Olympic Museum - 20 min walk
  • Hakuba Ski Jumping Stadium - 22 min walk
  • Happo-one Adam Gondola - 26 min walk
  • Happo Information Center - 26 min walk
  • Hakuba Green Sports Park - 28 min walk
  • Hakuba Mini Train Park - 29 min walk
  • Wadanonomori Church - 43 min walk
  • Chokoku-ji Temple - 2.3 mi / 3.7 km

Getting around

  • Hakuba Station - 9 min drive
  • Chikuni Station - 19 min drive
  • Shinanoomachi station - 23 min drive
map
See on map
2937 Hokujo, Kitaazumi-gun, Hakuba, 399-9301, Nagano, Japan

At a glance

Hotel size

  • This hotel has 45 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 22 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby

Working away

  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 1432
  • Conference space size (meters) - 133

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • Fireplace in lobby

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet
  • Lever door handles
  • Wheelchair-width doorways

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Dining

DINING and BAR LAVAROCK - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: JPY 150 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of JPY 3650 for adults and JPY 1850 for children (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of JPY 5500 per pet, per stay
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.

Japanese futons are provided based on the number of adults in the reservation.

Also known as

  • Laforet Club Hotel Happo
  • Laforet Club Hotel Hakuba Happo
  • Courtyard Marriott Hakuba Hotel
  • Courtyard Marriott Hakuba
  • Hotel Courtyard by Marriott Hakuba
  • Courtyard Marriott Hotel
  • Courtyard Marriott
  • Laforet Club Hakuba Happo
  • Courtyard by Marriott Hakuba Hotel
  • Courtyard by Marriott Hakuba Hakuba
  • Courtyard by Marriott Hakuba Hotel Hakuba
  • Laforet Club Hakuba Happo
  • Laforet Club Happo
  • Courtyard Marriott Hakuba Hotel
  • Courtyard Marriott Hakuba
  • Hotel Courtyard by Marriott Hakuba Hakuba
  • Hakuba Courtyard by Marriott Hakuba Hotel
  • Courtyard by Marriott Hakuba Hakuba

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Courtyard by Marriott Hakuba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 22 lbs per pet. There's a charge of JPY 5500 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
  • Yes, DINING and BAR LAVAROCK offers local and international cuisine. Nearby restaurants include Sounds Like Cafe (6-min walk), Izakaya Hie (6-min walk), and TacoTaco (8-min walk).
  • During the winter, enjoy nearby recreation like skiing and return when the snow melts for cycling and fishing. Courtyard by Marriott Hakuba also has a 24-hour fitness center.
8.6.Fabulous.
  • 8.0.Very good

    Check in is very slow. Receptionist not property trained. Room is clean and modern with hot spring tube.

    1 night family trip, Jan 26, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Check in was very slow. So was check out. Room is very clean and they upgraded us to room with hot bath which is much needed. Lots of people in public hot bath after skiing. It’s very expensive we paid 75,000 yen for one night with hot bath. The second night we paid 60,000 yen without hot bath. The price us without breakfast.

    margaret koo, 1 night family trip, Jan 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My family of 4 (2ad,2ch) stayed at this hotel mid January for our Ski Trip. The room was spotless and had everything we needed in it. The kids (and adults!) loved the outdoor bath and we did this each night - very relaxing and most nights we seemed to have it to ourselves (the mens anyway). The hotel does a 'free-flow' couple of hours with free drinks and snacks if you don't have your room cleaned that day - we also took advantage of this! We ate twice in the restaurant which was nice, but never had Breakfast (a bit too pricey for me). The hotel is really well located if you drive, and if you don't then its also well positioned on a bunch of different local shuttle routes right to your door! Mastering the shuttle system in Hakuba is a must! Also, if you let the hotel know your arrival from either the Bus or Train station they will pick you up and drop you off in their courtesy shuttle. The staff were friendly and the services was excellent. NOTE that you could not easily walk to the ski jump as there is a river in the way, so shuttles are a must. Very well located for the eating places in Echoland. Vending machines for non-alcoholic AND alcoholic drinks. Ski locker room which left our ski gear warm and dry each morning. We felt this hotel was a great base of operations for Hakuba.

    6 night family trip, Jan 11, 2020

    Verified Wotif guest review

  • 8.0.Very good

    The staff is very friendly and helpful. The in-room onsen is good and we got a lot of use out of it however the room is quite small for a small of four in the premium room.

    5 night family trip, Jan 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful convenient property. However must have more washing machine and commercial powerful dryer as this is ski hotel and EVERYONE wants to dry clothes/gloves/scarf/socks overnight ready for more ski in the morning so big fights over 3 dryers every night!

    KM, 6 night family trip, Jan 3, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great stay at Courtyard Marriott, with awesome customer service and location so centrally located. Would highly recommend to others

    2 night trip with friends, Dec 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The property has the Onsen options.. privately in the rooms ( we opted for this) as well as a pubic Onsen. Staff however need to be be more informed of the shuttle bus and ski slopes options. Seems very limited with this knowledge. Shuttle bus runs was also in limited we have had to catch a taxi several times which was about $20 per trip.

    5 night family trip, Dec 23, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    Excellent hotel, staff needs training

    Amazing hotel with excellent facilities. Love the onsen and the size of the room. Beds and futons were very comfortable. However, staff needs more training. When I checked in, I was given a key for an occupied room and had to go to front desk to get another room. Didn’t get an apology from the reception but got an apology from a nice staff from HK who also offered us some drinks and snacks. Room service was very quick though. Hopefully with more training, staff can improve otherwise this hotel is more than perfect!

    2 night family trip, Dec 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely hotel in Hakuba

    Really enjoyed the hotel. Especially the room with your own Onsen tub. That was fantastic every day and morning before going out to the slopes. The hotel staff all friendly and helpful but truth is this hotel is difficult to get to the Happo One ski lifts. And the staff really not knowledgable in daily ski conditions or transportation options. They print out a report and can pass you a shuttle schedule but that’s not really helpful. If you ski target is Hakuba 47 your good the shuttle is right out the door. If it Happo one we found ourselves walking 25 minutes. It was just easier. So wish the staff had more insights and skills on the skiing conditions, recommendations and transportation system. The food is ok and expected. Room service menus really limited I think there is a missed opportunity for them to put a chef on this property. But all in all I loved this hotel and would certainly stay again.

    Gregory, 7 night family trip, Dec 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Huge, comfortable room, good for 5 pax Great service, very helpful staff Family friendly Close to ski resorts, food options Great value for money

    5 night family trip, Dec 19, 2019

    Verified Expedia guest review

See all 82 reviews