Destination
Guests
All properties in Playa del Carmen, Quintana Roo, Mexico

SUITE 24 Hotel Boutique

3.5-star hotel with outdoor pool, near Quinta Avenida

  • Free WiFi
From
P2,712

Image gallery

  • View from Hotel
  • View from Hotel
  • Outdoor Spa Tub
  • Outdoor Pool
  • View from Hotel
View from Hotel. Image 1 of 83.
1 / 83View from Hotel
8.2.Very good.
  • It’s actually a nice place, but it is poorly maintained. To be more clear, the building…

    Jan 6, 2020

  • Very nice for the price we paid. 24 hour front desk. Safe and secure as everyone…

    May 28, 2019

See all 63 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 15 guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Airport shuttle

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping

What’s around

  • In Downtown Playa del Carmen
  • Quinta Avenida - 6 min walk
  • Playa del Carmen Main Beach - 13 min walk
  • Mamitas Beach Club - 14 min walk
  • Playa del Carmen Maritime Terminal - 22 min walk
  • Nuestra Senora del Carmen Catholic Church - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Apartment, 1 Queen Bed
  • Superior Apartment, 2 Queen Beds

Location

  • In Downtown Playa del Carmen
  • Quinta Avenida - 6 min walk
  • Playa del Carmen Main Beach - 13 min walk

What’s around

Landmarks

  • In Downtown Playa del Carmen
  • Quinta Avenida - 6 min walk
  • Playa del Carmen Main Beach - 13 min walk
  • Mamitas Beach Club - 14 min walk
  • Playa del Carmen Maritime Terminal - 22 min walk
  • Nuestra Senora del Carmen Catholic Church - 9 min walk
  • Plaza Las Americas - 31 min walk
  • Punta Esmeralda Beach - 39 min walk
  • Mario Villanueva Stadium Madrid - 7 min walk
  • Quinta Alegría Shopping Mall - 9 min walk
  • Central Square - 11 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 15 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • Up to 22 lbs
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Other information

  • No alcohol served onsite
*See small print for additional details or extra charges

In the hotel

Things to do

  • Outdoor pool

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage

Facilities

  • Number of buildings/towers - 2
  • Designated smoking areas
  • Rooftop terrace
  • Garden

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • 30-inch TV
  • Satellite TV channels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Small print

Also known as

  • SUITE 24 Aparthotel Playa del Carmen
  • SUITE 24 Hotel
  • SUITE 24 Hotel Boutique Playa del Carmen
  • SUITE 24 Boutique Playa del Carmen
  • SUITE 24 Boutique
  • SUITE 24
  • SUITE 24 Hotel Boutique Hotel
  • SUITE 24 Hotel Boutique Playa del Carmen
  • SUITE 24 Hotel Boutique Hotel Playa del Carmen

Optional extras

Pets are allowed for an extra charge of USD 20 per pet, per night

Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one way)

Area shuttle service is offered for an extra charge

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: USD 20 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, SUITE 24 Hotel Boutique does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at SUITE 24 Hotel Boutique.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 20 per night.
  • You can check in from 3:00 PM - 9:00 PM. Check-out time is noon.
  • Yes. Nearby restaurants include PapaCharly (3-min walk), cafe orange (3-min walk), and El fogon (3-min walk).
  • Yes, an airport shuttle is available. The charge is USD 60 per vehicle one way.
  • SUITE 24 Hotel Boutique has an outdoor pool and a garden.
8.2.Very good.
  • 4.0.Fair

    (1) The property is in good location, but hard to find by shuttles: walking distance to main thoroughfares, supermarkets/pharmacies beach, restaurants, money exchanges; can get some sleep, as it is not near clubs, and is in a residential area (2) Property has amenities: jacuzzis (but water is cold!); kitchenette (but no supplies); small pool, but usually unclean; continental breakfast

    Alex, 8 night romance trip, Feb 22, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good but very basic.

    Location is pretty good and is far enough from all the action on 5th that the hotel remains quiet at night. The place felt more like a low end condo or air bnb since it had a kitchenete. It was fine for the high season of new years but I think there are better options.

    Daniel, 3 night romance trip, Dec 30, 2018

    Verified Hotels.com guest review

  • 2.0.Poor

    Dont waste your money

    I booked using hotels.com which was quick and easy and about the only good thing about this place. DO NOT BOOK HERE you will regret it The room seemed alright at first, the pool is small and is shaded for the afternoon. When I came back around supper time, it was as if there was a night club inside of the room, coming from the neighboring property. The towels were dirty on the bed, one had a black stain, the room also smelled of vinegar on arrival. The curtains were too small to cover the windows fully. I actually left and booked a room in another hotel, when I asked for a refund on the way out, they were unable to offer me a refund for the following night that I had booked. but after dealing with the loud music I would rather be out my money than have to spend the night here.

    Michael, 2 night trip, Dec 14, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A A A +

    Awesome stay !

    James, 1 night romance trip, Nov 6, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A+ highly recommend

    Hotel 24 and has everything you need the pool is a little small but the rooftop is nice and they have continental breakfast with bananas toast free water free coffee apples it's actually pretty good and one or two blocks away you can go to a supermarket and buy anything you want and cook it in the kitchen they have all the pots and pans and utensils that you can used to cook meals in the kitchen !

    Ana Gabriela, 1 night romance trip, Nov 5, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Long Term stay !

    Suite 24 hotel is an amazing Place everybody is awesome here they have a free continental breakfast with fruit bananas cereal coffee bread peanut butter and jelly just enough to survive so you don't starve they have a full kitchen in each room where you can cook incredible meals big frigerator microwave coffee pot utensils the bed is very comfortable queen bed and the TV has cable channels air conditioning is ice cold the place is really really amazing for the cheap price it is super cheap this is a good stay even long-term I am here for two weeks A+ rating !

    James, 3 night romance trip, Nov 2, 2018

    Verified Hotels.com guest review

  • 2.0.Poor

    La peor estancia

    No tienen personal en el hotel NADIE NADIE NI 1 SOLA PERSONA NI PARA EL CHECK IN NI CHECK OUT Un huésped nos hiso el favor de darnos una llave de 1 cuarto, obviamente no tienen mantenimiento ni servicios, nadie contesta el teléfono, increíble como pueda operar

    César Alejandro, 2 night trip with friends, Feb 24, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    impossible de rejoindre l’établissement pour check-in

    1 night trip, Feb 21, 2021

    Verified Expedia guest review

  • 6.0.Good

    Difícil el acceso cuando no hay alguien en recepción, no limpiaron la Habitación de los tres dias que me hospede

    Rosa, 1 night trip, Jan 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lugar muy cómodo y buen ubicación

    El lugar se encuentra muy limpio y cómodo

    RUBEN, 1 night business trip, Nov 24, 2020

    Verified Hotels.com guest review

See all 63 reviews