Guests
All properties in Bacolod, Western Visayas, Philippines

Avenue Suites Hotel

3.5-star hotel in Bacolod with spa and outdoor pool

  • Free WiFi

Image gallery

  • Exterior
  • Exterior
  • Outdoor Pool
  • Outdoor Pool
  • Exterior
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12th and Lacson Street, Bacolod, 6100, Philippines
7.6.Good.
  • This place is Great. Very clean and had great amenities

    Nov 16, 2020

  • The hotel was ok. Only problem was the parking.

    Mar 5, 2020

See all 120 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Dining options
Transport options
  • Free WiFi
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 63 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Children's pool
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Heart of Bacolod
  • Negros Museum - 9 min walk
  • San Sebastian Cathedral - 19 min walk
  • SMX CONVENTION CENTER - 19 min walk
  • SM City Bacolod Northwing - 22 min walk
  • Robinsons Place Bacolod - 22 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, No View
  • Superior Room
  • Deluxe Twin
  • Grand Deluxe
  • Executive Suite
  • Economy Room
  • Deluxe King
  • Grand Deluxe Pool
  • Executive Suite Pool
  • Deluxe Double Room

What’s around

Landmarks

  • Heart of Bacolod
  • Negros Museum - 9 min walk
  • San Sebastian Cathedral - 19 min walk
  • SMX CONVENTION CENTER - 19 min walk
  • SM City Bacolod Northwing - 22 min walk
  • Robinsons Place Bacolod - 22 min walk
  • Bredco Port Terminal - 25 min walk
  • Gaisano City Mall - 35 min walk
  • Negros Forests and Ecological Foundation Biodiversity Conservation Center - 2.5 mi / 4 km
  • Balay ni Tana Dicang Museum - 4.5 mi / 7.2 km
  • Panaad Stadium - 5.5 mi / 8.9 km

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 29 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
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12th and Lacson Street, Bacolod, 6100, Philippines

At a glance

Hotel size

  • This hotel has 63 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Pool umbrellas

Working away

  • One meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Filipino

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Bacolod Spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Studio Café - This restaurant specializes in Filipino cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Small print

Also known as

  • Avenue Suites Hotel Bacolod
  • Avenue Suites Bacolod
  • Avenue Suites Hotel Spa
  • Avenue Suites Hotel Hotel
  • Avenue Suites Hotel Bacolod
  • Avenue Suites Hotel Hotel Bacolod

Optional extras

Rollaway beds are available for PHP 800.0 per day

Breakfast is offered for an extra charge of PHP 250 for adults and PHP 250 for children (approximately)

Airport shuttle service is offered for an extra charge of PHP 500 per person (one way)

Area shuttle service is offered for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon.
  • Yes, Studio Café offers alfresco dining and Filipino cuisine. Nearby restaurants include Diotay's Eatery (4-min walk), Tippy's bistro (5-min walk), and Bar 21 (7-min walk).
  • Yes, an airport shuttle is available. The charge is PHP 500 per person one way.
  • Avenue Suites Hotel has a spa and an outdoor pool, as well as a garden.
7.6.Good.
  • 10.0.Exceptional

    bed, very soft...

    1 night family trip, Oct 20, 2019

    Verified Expedia guest review

  • 8.0.Very good

    convenient

    3 night romance trip, Oct 11, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Bad hotel management

    I booked my friend a room for 2. But when they checked in, the couple was charged an additional 900 pesos. The booking clearly stated that the booking is for two persons. This is bad management, will no longer book and recommend this hotel to my family and friends.

    Marlowe, 1 night romance trip, Sep 20, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good rooms, bad restaurang

    Nice hotel with very good location, we had a small suite and it was perfect, wifi not so good from time to time, had to share internet from my cellphone. Breakfast is not good, very small portions and very poor service, had to remind waitress to bring me what I orded, save your money and eat breakfast outside, even Jollybee probably have better breakfast.

    Johan, 1 night family trip, Aug 21, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    It was supposed to be ok, rooms were clean except that the poolside ceiling was dirty and was coming off, breakfast choices were limited but price was as expected, most of the time when we asked something in the menu, it’s not available... the worst part was when the hotel couldn’t provide my sister a cot for my 8 month old niece and the only answer the we got was “I’m sorry Ma’am”, we don’t provide a baby cot”. We stayed in the hotel for 10 days and my sisters, for 14 days. 3 families!!! But for God’s sake, they couldn’t provide a simple request. The management was not willing to invest a few thousand of pesos to buy a cot for the perusal of the guests with infants. Well, it was obvious that it was not a family friendly hotel...

    CHRISTINE, 6 night family trip, Jul 7, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointing stay!!!

    Our stay was not a so amazing experience fro several reasons. The breakfast area was small and couldn't accommodate big family, the pool side was an alternative to dine but the ceiling or roofing was dilapidated and almost coming off. It was a big eye sore whenever you a picture taken in that area, then of course, the flies, plenty of bugs and flies. Next, the breakfast menu choices were limited and if you stay in the place for more than 1 week, you have already saturated the menu and most of the time, the food that we ordered were not available. Then, the most important thing, I booked the hotel together with my sister who has a baby. Of course, we inquire about a baby cot and to our big disappointment, as per management (which was just relayed to us several times by the front desk) that a baby crib or a cot is not being provided by the hotel. And that was the first time I have ever heard about a hotel who can not provide a guest's request. They wouldn't budge with their decision and I guess, guests' requests were not important. So, as a future guest, If you have an infant, DON'T BOOK THIS HOTEL because your request will just be ignored!!! And I was impressed at first of the hotel but then, forget about it. If I have a choice, I won't book in that hotel again.

    CHRISTINE, 9 night family trip, Jul 7, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    I like the very friendly n helpful staff from the front desk, housekeeping, maintenance, resto staff n guard. I like their breakfast place n food. It seems the hotel is being renovated so the place looks clean and new. The pool is big n nice too. It’s just sad that there were power interruptions during my stay that affected the whole province. As an improvement, the hotel should include toothbrushes in their toiletries set. I will consider going back to this hotel. It’s cozy and Has a very good location. Appreciated very much that they accommodated my request for an early check-in since I arrived in bacolod early morning. I was really thankful for that. Overall, good place to go back to and consider when in Bacolod.

    OFAgbayani, 2 night family trip, Jun 6, 2019

    Verified Expedia guest review

  • 6.0.Good

    The hotel is renovating so it was VERY dusty. You can hear construction noise during the day so it's difficult to sleep in. Otherwise the room was fine, location is central. Staff were helpful and nice.

    4 night romance trip, May 16, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    There is no hotel parking, lucking if you get a place to park. A?c took 2+ hours to cool the room. Even though we paid in advances, we had to leave a P2,000.00 refundable security deposit. Not sure why since there was nothing in the ref to eat or drink. Oh, and the internet did not work at all! Nice CR.....

    1 night romance trip, May 14, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    our stay was fantastic its just that they don't have toothbrush and toothpaste in the room. we need to call for request they are really strict when it comes with the towels.

    2 night family trip, Mar 21, 2019

    Verified Expedia guest review

See all 120 reviews