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Phela Grande Hotel

Photo gallery for Phela Grande Hotel

Front of property
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi

Overview of Phela Grande Hotel

Phela Grande Hotel

3.0 star property
3-star hotel in General Santos

7.6/10 Good

11 verified guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Magsaysay Avenue, General Santos, 9500

Room options

About this area

Getting around

  • General Santos (GES) - 36 min drive
  • Free airport shuttle


  • Chicken Hauz Restaurant - 3 min walk
  • Dunkin' Donuts - 3 min walk
  • Ryan's Lechon House - 6 min walk
  • Jo-Ann's - 10 min walk
  • SorrideTea - 10 min walk

About this property

Phela Grande Hotel

A great choice for a stay in General Santos, Phela Grande Hotel offers a free airport shuttle (available 24 hours). For a bite to eat, guests can check out Eduardo, which serves Chinese cuisine and is open for breakfast, lunch, and dinner.


English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms


  • Check-in time starts at 2 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking


  • Free airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage


  • Safe-deposit box at front desk


  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel


  • English
  • Filipino

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Eduardo - This café specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


This property accepts credit cards. Cash is not accepted.

Also known as

Phela Grande Hotel General Santos
Phela Grande General Santos
Phela Grande
Phela Grande Hotel Hotel
Phela Grande Hotel General Santos
Phela Grande Hotel Hotel General Santos

Frequently asked questions

Does Phela Grande Hotel offer free cancellation for a full refund?
Yes, Phela Grande Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Phela Grande Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Phela Grande Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Phela Grande Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Phela Grande Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Phela Grande Hotel?
You can check in starting at 2 PM. Check-out time is noon.
Are there restaurants at or near Phela Grande Hotel?
Yes. Nearby restaurants include Ryan's Lechon House (6-min walk), Jo-Ann's (10-min walk), and SorrideTea (10-min walk).
What's the area around Phela Grande Hotel like?
Phela Grande Hotel is a short 5-minute walk from Plaza Heneral Santos and 9 minutes' walk from Queen Tuna Park.

Overall score and ratings






Staff & service




Property conditions & facilities

10/10 Exceptional

I just wished there had been a bidet in the bathroom and that there had been a sort of division on the floor between the shower area and the toilet. Other than that, I had a pleasant experience.
2-night family trip
Verified Expedia guest review

4/10 Fair

Poor facilities, no hot shower freezing cold. Customer services unsatisfactory.
harryplaza, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

ROD, 2-night romance trip
Verified guest review

8/10 Very Good

Friendly staff
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

No comment
1-night family trip
Verified Expedia guest review

8/10 Very Good

1-night business trip
Verified guest review

6/10 Good

Verified guest review

8/10 Very Good

Side trip to Gen San
Staff were very friendly and accommodating. Hotel is near the city park, church and seaside
Verified guest review

8/10 Very Good

Comfortable, Clean, friendly place to stay
Stayed here for a week, atmosphere is very relaxed with reasonable amenities in the hotel itself, situated near a busy road, it was always nice to come inside for some R&R and the security staff where always on the ball. Room had a good layout, bathroom was very clean and bed was comfortable, plenty of TV channels to view. A/C worked very well and was very quiet when set to low fan mode. One problem was, even though on the 4th floor, we were situated on the corner of the building overlooking residential property where the local dogs seemed to have a "Bark-Off" at 5am every morning. While the hotel cannot really control this it does have an impact on the stay and coming from the UK where noise pollution is taken seriously, it did have a negative effect. Hotel itself had a nice busy feel about it with regular events taking place in the conference rooms on the ground floor and the garden well away from guest rooms. Dining is good with quite a big menu and cooked to choice. All the staff were always helpful and friendly (especially "Faith") without being overbearing and English ability from adequate to very good.
Verified Expedia guest review

6/10 Good

Verified guest review