Hotel Kristall

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Overview of Hotel Kristall

Hotel Kristall

4.0 star property
4-star hotel in Grossarl with spa and restaurant

9.8/10 Exceptional

34 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Ski facilities
  • Laundry facilities
Map
Unterbergstraße 12, Grossarl, 5611
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • Sauna
  • Steam room
  • Free use of bicycles
  • Room service
  • Airport shuttle
  • Area shuttle
  • Terrace
For families
  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • W.A. Mozart Airport (SZG) - 52 min drive
  • St. Johann im Pongau Station - 17 min drive
  • Mitterberghütten Station - 19 min drive
  • Schwarzach-St. Veit Station - 22 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Hotel Kristall

A great choice for a stay in Grossarl, Hotel Kristall features an airport shuttle. Guests can grab a bite to eat at the restaurant or visit the spa to be pampered with massages or hydrotherapy. This upscale hotel also features a bar/lounge, a sauna, and a steam room. The helpful staff and breakfast get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms

Arriving/Leaving

  • Check-in time from 8 AM - 10 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8 AM - 10 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Offsite

  • Area shuttle*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Playground

What to do

  • Archery
  • Hiking/biking trails
  • Segway rentals/tours
  • Mountain climbing nearby
  • Ski lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Free bicycle rentals
  • Segway rentals/tours
  • Ski storage

Facilities

  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • German

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free international and long-distance calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. Services include massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

Onsite venue - This restaurant specializes in regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.15 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 1.15 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 for adults and EUR 8 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Kristall Grossarl
Kristall Grossarl
Hotel Kristall Hotel
Hotel Kristall Grossarl
Hotel Kristall Hotel Grossarl

Frequently asked questions

Overall score and ratings

9.8

Exceptional

9.9/10

Cleanliness

9.8/10

Staff & service

10.0/10

Amenities

9.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Everything was super nice, great hosts, great breakfast and very good dinner
natasa, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Best place in the Alps
This was our favorite place to stay in Austria. So much hospitality, with delicious dinner and an amazing breakfast spread included! Wow, and all of this is without even including the 360 degree majestic views of the Alps. We plan to return for at least a week!
susie, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great view and a great hotel
Is was a wonderful and worm hotel, the staff was very friendly and the food was great.
Verified Hotels.com guest review

10/10 Exceptional

Family friendly hotel
The location of this hotel is great. It's settled beautifully amongst mountains with horses and cows in the meadow in front. Sits evenly between Eagles Nest and Salzburg. The only one downside was the beds are very hard.
Verified Expedia guest review

10/10 Exceptional

Einfach nur toll!
Ein wunderbares Hotel mit tollem Ausblick.Das Zimmer was wir hatten war absolut Klasse, groß ,gemütlich eingerichtet ,sauber und ein großer Balkon mit Aussict auf die Berge.Das Frühstück kann man in der oberen Kategorie einordnen,sehr gute Qualität und es fehlt nix., selbst der Sekt ist, verfügbar/ kalt gestellt.Das Personal nett und hilfsbereit. Wir kommen wieder!
Karsten, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anna Katharina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zimmer war sehr groß und sauber, Personal sehr nett und hilfsbereit, das Essen war top.
Romana, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Schönes Zimmer, sehr gute Verpflegung, sehr nettes und aufmerksames Personal
Gerhard, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Norbert, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wanderurlaub
War alles sehr zufriedenstellend
Ralf, 7-night trip
Verified Hotels.com guest review