Hotel Jelai Mentakab

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Overview of Hotel Jelai Mentakab

Hotel Jelai Mentakab

2.5 star property
No-frills hotel in Mentakab

6.0/10 Good

8 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
The price is P1,039
Price available on 01/07/2022
Map
44 Tingkat 1, Jalan Haji Kassim, Mentakab, Pahang, 28400
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
For families
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Flat-panel TV
  • Free toiletries
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this property

Hotel Jelai Mentakab

Enjoy your visit to Mentakab with a stay at Hotel Jelai Mentakab.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age - 12
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 12

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Property amenities

Services

  • 24-hour front desk

Languages spoken

  • English
  • Malay

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cash deposit: MYR 20.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property accepts credit cards.

Also known as

Jelai Mentakab
Hotel Jelai Mentakab Pahang
Hotel Jelai Mentakab Hotel
Hotel Jelai Mentakab Mentakab
Hotel Jelai Mentakab Hotel Mentakab

Frequently asked questions

Overall score and ratings

6.0

Good

6.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

4/10 Fair

Price Issue
The prize paid was more than what was initially shown on the website
SHAHKANDER, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

4/10 Fair

Unpleasent Stay
Was unhappy with our stay. We had to wait for half an hour before we could checked in and the staff did not apologies for making us wait. When we entered our room there was strong smell of cigarette smoke. Some body must have smoked in room before. TV had only 1 channel. Next morning no breakfast was served (Booking inclusive of breakfast). Staff did not inform us until we asked her, because the hotel had only 6 rooms occupied. Is that our problem? Even if there was only 1 room occupied, breakfast has to be served since it was promised when booking was made. Again, no 'sorry'. Room was not made up and towels were not replaced. We had to ask for fresh towels and waited for nearly an hour. We had to call the front desk to remind her that we are still waiting for the towels.
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel very close to the small town, mosque & Dewan Seri Mentakab...
miQbals, 1-night trip
Verified Expedia guest review

4/10 Fair

Horrible Stay
The room was smelly from previous smokers. Floor was sticky with dirt still under the bed. Air-conditioner is not good and there are no fan in the room to circulate the air. Toilet seems to be stuck as it is not flowing properly. Worst of all, housekeeping already left and no one to assist. WIFI was OK though.
Wei Nam, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

nice
good to all... i like to stay one more night. thanks for the brakefast... n ecomodition in the hotel.
Verified Expedia guest review

4/10 Fair

Booking reference number is different from what we have. Hotels are seeing our bookings from Expedia.com and its reference number is different from hotels.com's. This sometimes slow down the check in process. The room and bathroom was clean but the bedsheets and pillow cases stinks. Both sides of the pillow smells different ie someone's perfume and the other side none. Overall was okay. Even though the neighbourhood is not bad, will not consider to stay here anymore as the bedsheets seems dirty.
Verified Hotels.com guest review

8/10 Very Good

Marsila, 1-night family trip
Verified Hotels.com guest review