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Mercure Singapore On Stevens

4.0 star property
Suburban hotel with 14 restaurants, near Singapore Botanic Gardens

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Mercure Singapore On Stevens

Photo gallery for Mercure Singapore On Stevens

2 outdoor pools
Exterior
Minibar, in-room safe, desk, laptop workspace
14 restaurants, lunch, dinner served; Mediterranean cuisine
Meeting facility

Overview of Mercure Singapore On Stevens

8.2 out of 10 Very Good
8.2/10 Very Good

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
28 Stevens Road #01-02, Orchard, Singapore, 257878
Main amenities
  • Daily housekeeping
  • 14 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • 24-hour health club
  • Outdoor tennis court
  • Self parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Meeting rooms
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

View all photos for Superior Double Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 2 Twin Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Privilege, Suite, 1 King Bed

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Privilege, Double Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

About this area

What's nearby

  • In Tanglin
  • Orchard Road - 27 min walk
  • Singapore Botanic Gardens - 2 min drive
  • National Museum of Singapore - 5 min drive
  • Mustafa Centre - 5 min drive
  • Bugis Street Shopping District - 5 min drive
  • Raffles City - 6 min drive
  • Boat Quay - 6 min drive
  • Suntec City - 6 min drive
  • Merlion - 6 min drive
  • Suntec Convention & Exhibition Center - 6 min drive

Getting around

  • Seletar Airport (XSP) - 22 min drive
  • Singapore Changi Airport (SIN) - 28 min drive
  • Senai International Airport (JHB) - 65 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 23.8 miles/38.2 km
  • JB Sentral - 35 min drive
  • Stevens Station - 10 min walk
  • Newton Station - 17 min walk
  • Orchard Station - 18 min walk
  • Area shuttle (surcharge)

Restaurants

  • Tatsuya Japanese Restaurant - 14 min walk
  • Jiang-Nan Chun - 19 min walk
  • Origin Grill & Bar - 10 min walk
  • Bistro Du Vin - 14 min walk
  • The Waterfall - 10 min walk
Map

About this property

Mercure Singapore On Stevens

At Mercure Singapore On Stevens, you'll be just a 5-minute drive from Orchard Road and Bugis Street Shopping District. After splashing around at one of the 2 outdoor pools, you can visit one of the 14 restaurants for a bite to eat, or unwind with a drink at one of the 2 bars/lounges. Other highlights at this upscale hotel include a 24-hour health club, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the overall property condition. The property is just a short walk to public transportation: Stevens Station is 10 minutes away.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Japanese, Korean, Malay, Thai, Urdu, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 518 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2 PM - 1 AM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (SGD 35 per day)
  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 14 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

Working away

  • Meeting rooms
  • Conference space (4844 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour health club
  • 2 outdoor pools
  • Arcade/game room
  • Outdoor tennis court

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Low-height bed
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Dining

Winestone - This wine bar specializes in Mediterranean cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SGD 15 per person
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Covered self parking costs SGD 35 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Mercure Singapore Stevens Hotel
Mercure Stevens Hotel
Mercure Singapore Stevens
Mercure Stevens
Mercure Singapore On Stevens Hotel
Mercure Singapore On Stevens Singapore
Mercure Singapore On Stevens Hotel Singapore

Frequently asked questions

Does Mercure Singapore On Stevens offer free cancellation for a full refund?
Yes, Mercure Singapore On Stevens does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Singapore On Stevens?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Singapore On Stevens?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Mercure Singapore On Stevens?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mercure Singapore On Stevens?
Yes. Self parking costs SGD 35 per day.
What are the check-in and check-out times at Mercure Singapore On Stevens?
You can check in from 2 PM - 1 AM. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Mercure Singapore On Stevens?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (7-min drive) and Resort World Sentosa Casino (12-min drive) are both nearby.
What is there to do at Mercure Singapore On Stevens and nearby?
Practice your swing on the tennis courts. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a 24-hour health club. Mercure Singapore On Stevens also has an arcade and a garden.
Are there restaurants at or near Mercure Singapore On Stevens?
Yes, there are 14 onsite restaurants, featuring Mediterranean cuisine.
What's the area around Mercure Singapore On Stevens like?
Mercure Singapore On Stevens is a short 18-minute walk from Singapore Botanic Gardens and 14 minutes' walk from Orchard Tower.

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very Good

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Good
BENJAMIN, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Very poor service for a 4 star hotel
Check in at around 2am, 2 indian at the check in counter , after 3-5min, inform me they couldnt find my booking . Ask me to take a seat and allow them more time. 10min later say that booking was found but payment wasnt update by Hotel.com. By then i was getting real tired, i asked for the room and told them, they could take their time to confirm matter, until i check out tomorrow . Again the indian staff say i have to wait, so i ask for the duty manager . But again the replied was i have to wait too. After 10min a lady manager came, understand the matter and got me a room within 5 min. Order 2 sandwich in the room, after 15min, receive a call, informing me club sandwich is not available, offer me a chicken sandwich but have to wait 30min. Finally food was serve to my room by another Indian staff, didnt bring a pen for me to sign the bill and ask if i can wait for him to go get a pen. Told him there is one provided on the desk of my room, but its not working , i took out the ink and manage to sign with it. But the indian staff want my full name written too. I got real pissed off and told him to get out of my room. Room only provide toothbrush and toothpaste, no shower cap, shaver etc . Not even bottle water .
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Some good, some bad.
I stayed here 9 nights and overall it was pretty good with some negatives. It’s a beautiful building with nice pools. The restaurants are nice if not a bit expensive. The staff was not that friendly. They didn’t really even acknowledge me most of the time. The coffee shop and cantina in the lobby is really mainly for looks as they don’t offer much. $20 SGD to do a load of laundry is a bit much. It’s very close to a bus stop which was convenient as I rode the 190 a lot. The room was small, which is to be expected but was nice and comfortable. The fridge was nearly room temperature which wasn’t that helpful and I didn’t see a way to turn it down. So, some negatives but some overall pretty good.
Tyler Smith, 9-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely
Staff couldn't have been more helpful. Very comfortable and clean and amazing breakfast. 2nd time there and would definitely stay again
Penelope, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

My mom and I had a great stay here! It was our first time in Singapore and the hotel was very convenient for us. We felt safe and there was tons of amenities. Also if you get a taxi from the airport to hotel (vice versa) it’s about 20-25 USD dollars which is a steal! The MRT is about a ten min walk but you can ask one of the staff to call a taxi and it was cheap to get around.
Jennifer, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Jacques, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Beautiful
Kwong, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great staff Price is very competitive
Ganesh, 1-night trip
Verified Expedia guest review