Karuizawa Prince Hotel East

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Overview of Karuizawa Prince Hotel East

Karuizawa Prince Hotel East

4.0 star property
Karuizawa ski-in/ski-out resort with 2 restaurants and free ski shuttle

8.0/10 Very Good

383 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
  • Bathtub
1016-75 Karuizawa, Karuizawa, Nagano-ken, 389-0193
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • 2 restaurants and bar/lounge
  • Hot springs
  • Free area shuttle
  • Free ski shuttle
  • Free shopping center shuttle
  • Free train station pick-up
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • 3 outdoor tennis courts
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Haneda Airport (HND) - 134 min drive
  • Karuizawa Station - 26 min walk
  • Yokokawa station - 30 min drive
  • Sakudaira Station - 36 min drive
  • Free area shuttle
  • Free train station pick-up
  • Free shopping center shuttle
  • Free ski shuttle

About this property

Karuizawa Prince Hotel East

With ski-in/ski-out access, Karuizawa Prince Hotel East allows you more time for snowboarding. Guests can indulge in massages, and Breeze(Sofu), one of 2 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights at this upscale resort include a bar/lounge, a 24-hour fitness center, and a fitness center. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage, and rentals. Fellow travelers like the helpful staff and nearby shopping.


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 162 units
  • Arranged over 4 floors


  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests with Half Board plans must book meals in advance.
  • Guests staying in any Cottage room type must check-in at the cottage reception.
  • Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (JPY 1000 per night)


  • Free train station pick-up available 24 hours


  • Free area shuttle
  • Free ski shuttle
  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Room service

Traveling with children

  • Children stay free
  • Bowling alley
  • Free local shuttle

What to do

  • Tennis
  • Bowling alley
  • Hiking/biking trails
  • Ziplining
  • Hot springs
  • Shopping


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski equipment rentals
  • Ski storage


  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • 24-hour fitness center
  • 9 holes of golf
  • Spa services
  • 3 outdoor tennis courts


  • Elevator
  • In-room accessibility


  • English
  • Japanese


  • Ski-in/ski-out access
  • Free ski shuttle
  • Ski passes
  • Snowboarding
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Skiing nearby

Room amenities

Be entertained

  • LCD television

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.


Breeze(Sofu) - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Karuizawa Grill - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.


  • Self parking costs JPY 1000 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

The onsite hot springs are accessible only to guests booked in Forest Twin and Superior Twin Rooms.

Also known as

Prince Hotel East
Karuizawa Prince East
Prince East
Karuizawa-Machi Prince Hotel
Karuizawa Prince Hotel East Resort
Prince Hotel East Resort
Prince Hotel Karuizawa Machi
Karuizawa-Machi Prince Hotel
Karuizawa Prince Karuizawa
Karuizawa Prince Hotel East Resort
Karuizawa Prince Hotel East Karuizawa
Karuizawa Prince Hotel East Resort Karuizawa

Frequently asked questions

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities



10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Rachel, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Ho sing, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Karuizawa princely stay
Hotel was near train station with bus service provided. The cottage we stayed is very near the ski slope and karuizawa shopping outlet with tons of shops. Karuizawa old Ginza street is just further away. The cottage was clean, spacious and amenities all provided. As we were only staying 2 nights, we rejected Housekeeping to support hotel’s eco programme and were given a ¥1000 voucher which wife used to buy some souvenir at the lobby as we were checking out. Overall a wonder stay except that cottage was very cold at night. Not sure if it was the weather or we didn’t know how to use the heater in the room properly! 😅
Alvin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is close to train station and shopping mall, it's a 10 min walk if u missed the shuttle bus. The room is clean. However, I don't know why the front desk staff refused to book a table for us in Nakakaruizawa directly, he needed us to talk to the restaurant owner ourselves. I'm not sure if he would still insist if the restaurant owner doesn't speak English.
Alice, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

The cottage was warm and cozy. It was great for a small group to share the cottage with a small living space. However, it was quite a shame for the kitchen not to equip a microwave. Nonetheless, it was a great stay and it was very close to the outlet for those who love to shop!
S.K, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful, spacious and clean. Good service
We had a cottage all to ourselves and the place is really spacious for our family of 4. Due to the low season, our cottage is near the reception which makes it easy even to walk out. As it was raining quite heavily during the period, the hotel provided us with door to door shuttle service. The staff are always so polite and willing to help us. We love the place and will definitely come back again.
Esther, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Old one bedroom cottage but nice view!
The one bedroom cottage was very old already and the bathroom was really old and dirty because of the wood! And the room was very dusty! On The second day they changed another room for me which is better and more clean and I appreciated that! Many friendly staffs there but one short hair young lady in the cottage reception was really not helpful! I asked for help to book a restaurant because I cannot talk in Japanese and she just dial the number and pass me the phone and asked me to talk, and I said I cannot speak Japanese and she still asked me to speak! I asked very nicely I just wonder why she had to do that?and she know English as well. The outlet is just next to the hotel which is very convenient!
4-night family trip
Verified Hotels.com guest review

8/10 Very Good

It’s surrounded by lots of trees. It’s pleasant to walk around, and enjoy the fresh air.
Kat, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice cottage
All well, very clean and cosy cottage. Long waiting time for the shuttle bus rather to walk if the weather is good.
2-night romance trip
Verified Hotels.com guest review