Hotel Musashiya

Photo gallery for Hotel Musashiya

Primary image
Outdoor spa tub
Outdoor spa tub
Indoor pool
Room

Overview of Hotel Musashiya

Hotel Musashiya

3.5 star property
Family-friendly ryokan within easy reach of Lake Ashi

8.0/10 Very Good

119 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Child-friendly activities
Map
Motohakone 20, Japan, Hakone, Kanagawa, 250-0522
Main amenities
  • Daily housekeeping
  • Hot springs
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Library
  • Lobby fireplace
  • Front desk safe
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Lake Ashi - 2 min walk
  • Hakone Shrine - 3 min drive
  • Hakone Kowakien Yunessun - 14 min drive
  • Hakone Open Air Museum - 16 min drive
  • Mishima Sky Walk - 16 min drive
  • Atami Sun Beach - 36 min drive
  • Gotemba Premium Outlets - 41 min drive

Getting around

  • Hakone Gora Station - 9 min drive
  • Hakone Miyanoshita Station - 9 min drive
  • Hakone Ohiradai Station - 12 min drive

About this property

Hotel Musashiya

At Hotel Musashiya, you'll be within a 15-minute drive of Lake Ashi and Hakone Kowakien Yunessun. Other highlights include a terrace and a garden. Fellow travelers like the breakfast and location.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 8 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–9 AM
  • Coffee shop
  • Coffee/tea in a common area
  • Tea service at check-in/check-out
  • Kaiseki meal
  • Shared microwave
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free

What to do

  • Hot springs
  • Karaoke
  • Table tennis

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Children's dinnerware
  • In-room dining only
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)
  • Fusuma (room partition)
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Full breakfast is offered for an extra charge of JPY 2000 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Beds and futons are provided based on the number of adults in the reservation.

Also known as

Hotel Musashiya Hakone
Musashiya Hakone
Musashiya
Hotel Musashiya Ryokan
Hotel Musashiya Hakone
Hotel Musashiya Ryokan Hakone

Frequently asked questions

Overall score and ratings

8.0

Very Good

7.5/10

Cleanliness

8.8/10

Staff & service

7.3/10

Amenities

7.0/10

Property conditions & facilities

9.5/10

Eco-friendliness

6/10 Good

Location and their service was good, however facility was bit old and was not clean.
2-night family trip
Verified Expedia guest review

8/10 Very Good

Facing to Ashinoko-lake and access to those sightseeing places is great.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Very pleasent experience
Traditional Japanese room. Futon mats on the ground are a bit hard to get used to but closet had additional bedding to soften the ground. Traditional Japanese breakfast was delicious. Staff was very accomodating.
John, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and staff was very nice and courteous.
CG, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

I wish there was WiFi in the room. Other then that, it was a great place to stay !
Tomo, 1-night trip
Verified Expedia guest review

4/10 Fair

Hotel has a great location with great view of the lake and the the temple gate. However, condition is terrible. We checked in on a warm afternoon and the AC barely functioned. Staffs had to brought in a fan which barely helped. They told us to leave the room door open as the air in the hallway was cooler. That is not a good idea for a a hotel. Other parts of the room were also old, broken, torn, etc. The condition of the room
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Need more lights in room. Bright onea
Roshan Kiran, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

What is unique about this hotel is its people, their staff are so lovely, helpful and always with a big smile. They do know how to take care of their guests.
2-night romance trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

6/10 Good

For traditional Japanese living in old times
An old property. Run in traditional way by owner Very strict with its conditions check in after 2 only Check out 10 Cleanliness was ok traditional bath and breakfast are great .but room rates are too high
Sushil kumar, 1-night romance trip
Verified Hotels.com guest review