Hotel Suisse

Photo gallery for Hotel Suisse

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Pool
Outdoor pool
Outdoor pool
Room

Overview of Hotel Suisse

Hotel Suisse

3.5 star property
3.5-star hotel with outdoor pool, near Royal Palace of Kandy

7.1/10 Good

62 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
Map
30 Sangarraja Mawatha, Kandy Lake Front, Kandy, 20000
Main amenities
  • 90 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Room service
  • Business center
  • 3 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children's pool
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Kandy Lake - 1 min drive
  • Wales Park - 1 min drive
  • Temple of the Tooth - 9 min drive
  • Udawatta Kele Sanctuary - 8 min drive
  • Pallekele International Cricket Stadium - 37 min drive

Getting around

  • Kandy Railway Station - 19 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Suisse

Hotel Suisse offers an airport shuttle (available 24 hours) for USD 75 per room one-way. Guests indulge in massages, then grab a bite to eat at the restaurant. There's an outdoor pool and a bar/lounge, and rooms at this Colonial hotel get the details right with bathrobes and slippers. The helpful staff and bar get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking
  • Free secured onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children's pool
  • Playground

What to do

  • Pool table
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 18 holes of golf
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 8.00 for adults and USD 4 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 75 per room (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle service for children costs USD 75

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Suisse Hotel Kandy
Suisse Kandy
Hotel Suisse Kandy
Hotel Suisse Hotel
Hotel Suisse Kandy
Hotel Suisse Hotel Kandy

Frequently asked questions

Overall score and ratings

7.1

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.9/10

Amenities

6.7/10

Property conditions & facilities

4.0/10

Eco-friendliness

2/10 Poor

Think twice when booking this hotel
I understand this is a very old hotel but need to keep up to the standards. When i checked in, there was only one towel in the bathroom and few hours later i managed to get two additional towles. The food was good.
Frank, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Mr tyrone restaurant and front office staff very very helpful as was cleaning room boy:
david, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Staff was friendly But we have red bugs in bed It s very bad
Ahmadreza, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is perfect, the most quiet hotel in Kandy, with a ten minute walk to the city centre. Food excellent, staff lovely We stay here every year
2-night romance trip
Verified Expedia guest review

6/10 Good

Booked on Wotif.com. Catered for my family. FREE welcoming drink was nice in the hot weather. Waited for our extra bed to be put in the room as they mustn't have received my message, but I'd only sent it about an hour prior to our arrival. Bags were carried to our spacious, clean room with a balcony & city view. Bathroom was spacious, clean, had enough good quality towels for all of us with good hot running water for all of us. My only issue was upon checkout they handed me a bill for room payment even though I'd paid online with wotif.com like i have in 50 countries. After we showed them our booking in conjunction with bank withdrawal & they made a few phone calls to the company it was sorted. Well they said they'd call if any issues. We did have our driver (we've had for 5days) with us communicating so I'm sure that helped.
1-night family trip
Verified Wotif guest review

6/10 Good

Old colonial style
Old colonial building, badly in need of maintenance. Breakfast is excellent. Excellent place for history buffs
GEORGE, 1-night trip
Verified Hotels.com guest review

6/10 Good

We just finished a two week holiday in Sri Lanka and this was one of our least favorite hotels. Breakfast was not good - the rooms and bathrooms are very dated and could use an upgrade. Staff are friendly.
Mark, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

It’s a beautiful colonial building and it’s well situated, it requires some major renovation in the way the Galle Gace hotel has been renovated to make it more appealing
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Good looking & spacious rooms & friendly staff ,
Sara, 4-night family trip
Verified Expedia guest review

8/10 Very Good

KIshani, 1-night family trip
Verified Hotels.com guest review