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Hotel Fleur-de-Lys

Photo gallery for Hotel Fleur-de-Lys

Front of property
Minibar, in-room safe, blackout drapes, cribs/infant beds
Minibar, in-room safe, blackout drapes, cribs/infant beds
Minibar, in-room safe, blackout drapes, cribs/infant beds
Minibar, in-room safe, blackout drapes, cribs/infant beds

Overview of Hotel Fleur-de-Lys

Hotel Fleur-de-Lys

3.0 star property
City-center La Chaux-de-Fonds hotel with restaurant

7.8/10 Good

87 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Bathtub
  • Laundry facilities
  • Restaurant
Map
13 Avenue Léopold-Robert, La Chaux-de-Fonds, Neuchâtel, 2300

Room options

About this area

What's nearby

  • Heart of La Chaux-de-Fonds

Getting around

  • Geneva International Airport (GVA) - 87 min drive
  • Le Chaux-de-Fonds Station - 8 min walk
  • Le Locle Station - 10 min drive
  • Le Crêt-du-Locle Station - 10 min drive

Restaurants

  • Hall des Sens - 2 min walk
  • Black Drop Coffee - café et petite restauration - 2 min walk
  • Union Restaurant Du Theatre - 2 min walk
  • Hôtel de Ville - 3 min walk
  • Ital'Panini - 3 min walk

About this property

Hotel Fleur-de-Lys

Located near a train station, Hotel Fleur-de-Lys is a great choice for a stay in La Chaux-de-Fonds. Guests looking for a bite to eat can check out Trattoria Toscana, which serves Italian cuisine and is open for lunch and dinner. Fellow travelers say good things about the helpful staff.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 8:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open Monday - Friday (4:00 PM - 8:00 PM) and Saturday - Saturday (4:00 PM - 8:00 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service

Traveling with children

  • Children stay free (see details)

Services

  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower

Accessibility

  • Elevator

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Heating
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Trattoria Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

Children & extra beds

  • Cribs/infant beds are available for CHF 30.0 per day

Pets

  • Pets are allowed for an extra charge of CHF 10 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Fleur-de-Lys La Chaux-de-Fond
Fleur-de-Lys La Chaux-de-Fond
Hotel Fleur-de-Lys La Chaux-de-Fonds
Fleur-de-Lys La Chaux-de-Fonds
Hotel Fleur-de-Lys Hotel
Hotel Fleur-de-Lys La Chaux-de-Fonds
Hotel Fleur-de-Lys Hotel La Chaux-de-Fonds

Frequently asked questions

Does Hotel Fleur-de-Lys offer free cancellation for a full refund?
Yes, Hotel Fleur-de-Lys does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Fleur-de-Lys?
As of January 29, 2023, prices found for a 1-night stay for 2 adults at Hotel Fleur-de-Lys on February 24, 2023 start from P 8,841, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Fleur-de-Lys?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Fleur-de-Lys?
Yes, pets are welcome. There's a charge of CHF 10 per pet, per day.
Is parking offered on site at Hotel Fleur-de-Lys?
Sorry, there's no onsite parking at Hotel Fleur-de-Lys.
What are the check-in and check-out times at Hotel Fleur-de-Lys?
You can check in from 4:00 PM - 8:00 PM. Check-out time is 11 AM.
Is there an onsite casino at Hotel Fleur-de-Lys?
No, this hotel doesn't have a casino, but Casino Neuchatel (23-min drive) is nearby.
Are there restaurants at or near Hotel Fleur-de-Lys?
Yes, Trattoria Toscana offers Italian cuisine. Nearby restaurants include Chez Gilles (4-min walk), Restaurant Maharajah (4-min walk), and Croissant Show (5-min walk).
What's the area around Hotel Fleur-de-Lys like?
Hotel Fleur-de-Lys is in the heart of La Chaux-de-Fonds, a short 8-minute walk from Le Chaux-de-Fonds Station and 4 minutes' walk from International Museum of Horology.

Reviews

7.8

Good

8.1/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.1/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

The property is good and the adjacent restaurant was good too. I wasn't happy an iron for clothes pressing was not available at all and i would have needed to pay for that service. Arriving in the evening the service is not available anyway. So, I a lot of hot water for steam was used to make clothing presentable for work.
Richard, 3-night business trip
Verified Expedia guest review

8/10 Very Good

Book parking in advt!
No parking available on arrival and difficult to find nearby. Hotel and attached restaurant very good.
Terry, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Responsive staff
The hotel fitted my needs well, and the staff was very responsive and friendly. I highly recommend this hotel.
Dennis R, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Good value central hotel
The hotel is well-located for central La Chaux-de-Fonds. The staff were helpful in providing us access after hours (our flight was delayed and its not a 24hr reception). The rooms are large, but fairly basic (about what you would expect the money). The continental breakfast and coffee were pretty good.
Oliver, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Rooms are a little dated but clean and comfortable. Nice breakfast and friendly staff.
Mrs Pamela, 4-night romance trip
Verified Hotels.com guest review

6/10 Good

OK
Rooms beginning to look a little tired, and facilities sparse (e.g. 1 small soap and 2 thin sachets of shampoo in shower room) but acceptable. Man who greeted on reception was friendly and helpful. First night not good as next to lift and woken up every time lift was used. Asked to be moved next morning and lady behind reception reluctant, but grudgingly found another room. No apology for bad night. Probably just shy and wasnt deliberately rude but not ideal for reception staff. For the price, hotel could be better.
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sehr nettes Personal😀
Gabi, 1-night trip
Verified Ebookers guest review

10/10 Exceptional

Christoph, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sehr gute Lage, freundliches Personal.
Ludwig, 1-night romance trip
Verified Ebookers guest review