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Hotel Fenix

Photo gallery for Hotel Fenix

Garden
On the beach
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool

Overview of Hotel Fenix

Hotel Fenix

3.5-star property
Sunny Beach beachfront hotel with 3 restaurants and bar/lounge

7.2/10 Good

8 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Pool
  • Internet access
  • Gym
  • Air conditioning
Map
Sunny Beach, Sunny Beach, 8000

Room options

About this area

What's nearby

  • On the beach
  • Sunny Beach - 1 min drive

Getting around

  • Bourgas (BOJ) - 23 min drive
  • Burgas Station - 36 min drive

Restaurants

  • Mandarin Bar & Dinner - 5 min walk
  • Mexico - 5 min walk
  • Smartline Meridian 4* - 5 min walk
  • Morris - 7 min walk
  • Bistro Billy - 9 min walk

About this property

Hotel Fenix

When visiting Sunny Beach, Hotel Fenix is a great choice to consider. Guests can indulge in massages, then grab a bite to eat at one of the 3 restaurants. A bar/lounge, a fitness center, and a seasonal outdoor pool are other highlights. Fellow travelers like the helpful staff.

All inclusive

All-inclusive room rates at Hotel Fenix are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Bulgarian, English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global), COVID-19 Guidelines (WHO), and COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 314 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Onsite self parking (EUR 5 per day)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 3 restaurants
  • Bar/lounge

What to do

  • On the beach

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Seasonal outdoor pool

Languages

  • Bulgarian
  • English
  • Russian

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • WiFi (surcharge)

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hotel Fenix are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Fees & policies

Optional extras

  • WiFi is available in guestrooms for EUR 5 per night (rates may vary)
  • WiFi is available in public areas for EUR 5 per night (rates may vary)

Parking

  • Self parking costs EUR 5 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • SGS (3rd party expert - Global)
  • COVID-19 Guidelines (WHO)
  • COVID-19 Guidelines (CDC)

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Fenix Half Board Sunny Beach
Fenix Half Board Sunny Beach
Hotel Fenix Hotel
Hotel Fenix Half Board
Hotel Fenix Sunny Beach
Hotel Fenix Hotel Sunny Beach

Frequently asked questions

Does Hotel Fenix offer free cancellation for a full refund?
Yes, Hotel Fenix does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Fenix?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Fenix?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Fenix?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Fenix?
Yes. Self parking costs EUR 5 per day.
What are the check-in and check-out times at Hotel Fenix?
You can check in from 2:00 PM - midnight. Check-out time is noon.
Is there an onsite casino at Hotel Fenix?
No, this hotel doesn't have a casino, but Casino Hrizantema (3-min walk) and Platinum Casino (9-min drive) are both nearby.
What is there to do at Hotel Fenix and nearby?
Hotel Fenix has a seasonal outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Hotel Fenix?
Yes, there are 3 onsite restaurants. Nearby restaurants include Mandarin Bar & Dinner (5-min walk), Mexico (5-min walk), and Smartline Meridian 4* (5-min walk).
Does Hotel Fenix have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Fenix like?
Hotel Fenix is a short 2-minute walk from Sunny Beach and 3 minutes' walk from Casino Hrizantema.

Reviews

7.2

Good

7.5/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Very Good

it was good but i recommended to chance all old t.v and put some new
YOSEPH, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Was close to beach and nightlife but still quiet at night although my friends on another floor had very noisy 18-30 's next door . I'm not the fussiest of eaters but food was horrible and cold .... i had to eat out for breakfast and evening meal
7-night trip
Verified Expedia guest review

6/10 Good

Good location, average hotel
Hotel not well maintained and charged for things I would have thought were included (for example safe). The carpet in the room was bubbled up and falling apart and the equipment at the gym was not maintained with equipment out of order and falling apart. The room was in clean condition, decent room space, and beds were comfortable. Front desk staff was responsive to issues/questions and helpful. Hotel was in a good location, close proximity to the beach and some good entertainment options nearby.
5-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Aase marie, 14-night trip
Verified Hotels.com guest review

6/10 Good

Menettelee hintaisekseen, vai menetteleekö?
Odotukseni eivät olleet kauhean korkealla, mutta nekin alittuivat. Kokonaisuudessaan hotellin taso on heikko jokaisella osa-alueella. Ainoa poistiivinen asia on sijainti, joka on erinomainen - ranta lähellä, palvelut lähellä (bussiasema, luotettava pankkiautomaatti, kaupat, ravintolat). - Vastaanoton työntekijöillä tuntui olevan aina jotakin "tärkeämpää" tekemistä, kun heidän kanssaan asioi. He mielummin näpräsivät kopiokonetta ja tietokonetta tai ihan vain keskustelivat keskenään, vaikka asiakas seisoisi jo tiskillä ja odottelisi palvelua. Ymmärrän ihmisten kiireen ja muut hoidettavana olevat asiat, mutta sama kaava ei voi toistua useamman kerran päivässä koko viikon ajan. Lopulta tajusin, että heitä ei vain kiinnostanut asiakkaiden huolet, koska asioidessa kaikki olivat kylmiä, eikä kauhean palveluhenkisiä. Saman havainnon tein myös sivusta katsonneena muita asiakkaita. Huone itsessään oli ihan ok kokoinen, mutta erittäin vanhahtava ja vanhat laitteet toimivat vain jotenkuten. Suihku/wc oli surkea - pieni, epäkäytännöllisesti suunniteltu ja rakennevirheiden määrä oli kammottava. Esimerkiksi kaato ei toiminut käytännössä ollenkaan, vaan lattia lainehti vielä 1-2h suihkun jälkeenkin, huoneen ollessa kostea käytännössä iltaan asti jos aamulla kävi suihkussa. Lisäksi vesi oli aina joko liian kylmä tai liian kuuma, balanssin löytämiseen piti nähdä tosissaan vaivaa. Huonepalvelua ei tuntunut olevan, ainakaan sitä ei huomannut muuta kuin pyyhkeiden vaihtuvuudella.
7-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice Hotel. Close to beach.
Friendly staff and clean room. There is supermarked close to the Hotel.
Rune, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Fenix half board
Kjempebra service, god mat, fine hotellrom med fin utsikt! God comfort og nærme sentrum, det har alt!
9-night trip
Verified Hotels.com guest review

8/10 Very Good

Et godt alternativ rett ved standen!
Et hotell rett ved stranden med grei standard. Hyggelig personal og relativt rolig på hotellet selv om det generelt er mye larm (party) overalt på Sunny Beach. Maten er midt på treet og blir kjedelig med lite variasjon (samme buffet dag etter dag).
Hanne Alstrup, 8-night trip
Verified Hotels.com guest review