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Southpole Central Hotel

Photo gallery for Southpole Central Hotel

Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets

Overview of Southpole Central Hotel

Southpole Central Hotel

3.5 star property
3.5-star hotel with restaurant, near Heritage of Cebu Monument

7.2/10 Good

129 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Restaurant
  • Bar
The price is P 1,484
Price available on 03/28/2023
Map
29 Junquera Street, Cebu, 6000

Guests rated this location 7.7/10 - Good

Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Babysitting
  • Conference center
  • Business center
  • Airport shuttle
  • Area shuttle
  • Air conditioning
  • Snack bar/deli
  • ATM/banking services
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • In Downtown Cebu
  • SM City Cebu - 31 min walk
  • Osmeña Fountain Circle - 7 min drive
  • SM Seaside City Cebu - 12 min drive
  • Waterfront Cebu City Casino - 18 min drive
  • Philippines Taoist Temple - 22 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 34 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Chinese Ngohiong - 3 min walk
  • Red Cab - 5 min walk
  • The Galley - 4 min walk
  • Silogan ni Gian - 2 min walk
  • Snack Shack - 3 min walk
Map

About this property

Southpole Central Hotel

Southpole Central Hotel offers an airport shuttle (available 24 hours) for PHP 700 per vehicle one-way. Guests can indulge in massages and enjoy international cuisine at All Day Dining, which is open for breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers like the helpful staff and comfortable guestrooms.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 5:00 PM
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Children's menu

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • Front desk (limited hours)
  • Concierge services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Handrails in stairways

Languages

  • English
  • Filipino

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

All Day Dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PHP 380 for adults and PHP 250 for children
  • Airport shuttle service is offered for an extra charge of PHP 700 per vehicle (one-way, maximum occupancy 2)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children costs PHP 0 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Southpole Central Hotel Cebu
Southpole Central Hotel
Southpole Central Cebu
Southpole Central
Southpole Central Hotel Cebu
Southpole Central Hotel Hotel
Southpole Central Hotel Hotel Cebu

Frequently asked questions

Is Southpole Central Hotel currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at Southpole Central Hotel?
As of March 27, 2023, prices found for a 1-night stay for 2 adults at Southpole Central Hotel on March 28, 2023 start from P 1,484, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Southpole Central Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Southpole Central Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Southpole Central Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Southpole Central Hotel?
Yes, an airport shuttle is available. The charge is PHP 700 per vehicle one-way.
What are the check-in and check-out times at Southpole Central Hotel?
You can check in from 2:00 PM - 5:00 PM. Check-out time is noon.
Is there an onsite casino at Southpole Central Hotel?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (18-min drive) is nearby.
What is there to do at Southpole Central Hotel and nearby?
Recommended spots to visit include Heritage of Cebu Monument (8-min walk) and Magellan's Cross (12-min walk), along with Osmeña Fountain Circle (0.9 mi) and SM City Cebu (1.6 mi).
Are there restaurants at or near Southpole Central Hotel?
Yes, All Day Dining offers international cuisine.
What's the area around Southpole Central Hotel like?
Southpole Central Hotel is a short 4-minute walk from Colon Street and 8 minutes' walk from Yap Sandiego Ancestral House.

Reviews

7.2

Good

7.3/10

Cleanliness

7.8/10

Staff & service

6.9/10

Amenities

7.3/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Good

No hot water
No hot water in the shower. I inquired with the front desk about this and was told that it had been like that for several weeks. So if you are ok with cold showers, this is a good hotel.
Richard, 1-night trip
Verified Hotels.com guest review

4/10 Fair

i booked this hotel for my friends & they are so disappointed because of VERY popr service. They are wondering why when place looks new & big, but they are very not approachable & hard to call
Michelle Angelli, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Overall they have good service and facilities.
Room
Room
Lobby
Toilet
Christine, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

The staff were absolutely brilliant so friendly and helpful
Paul, 14-night family trip
Verified Expedia guest review

4/10 Fair

Kim, 1-night trip
Verified Expedia guest review

2/10 Poor

Joel, 1-night trip
Verified Expedia guest review

2/10 Poor

2 adults and 2 children but only 2 breakfast were delivered,tv only 1 channel, told Staff Shower was broken And told us to use a faucet and bucket, unacceptable conditions, will not be returning, avoid!!
Robert, 3-night family trip
Verified Expedia guest review

2/10 Poor

Fake smiles, employees, and, service.
Old hotel. Rooms are not worth the price paid. Bathrooms are old and dirty. No shower curtain. Water all over floor always. Tv reception is bad. Wifi slow. Restaurant food below average. Many times told "item not available sir." Most disappointed with customer service and management. Had problem with dirty table at breakfast. Noticed all tables and table cloths were dirty. Politely wiped my own table, then, complained. Then, was basicallly argued with and laughed at by 4 or 5 employees. Could not believe this treatment! Asked to speak to owner of hotel. "Not available sir." Asked when owner would arrive? "Don't know sir." Asked for owner's phone number. "Don't have it sir." Asked for hotel manager. "Not here yet sir." Asked for manager's time of arrival? "Not sure sir." On and on. Unbelievable treatment and service!! Disgusting! Thought i had experienced bad treatment in the philippines before this. Wow, was i wrong! What's the worst, is, your stuck many times like this in the philippines. Nowhere to go for help. So sad. It's 2020, and, the philippines still has no uniform concept of how to deal with basic problems and complaints.
Robert, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

The place was very clean ,staff was great. Even though we we’re early for checking in they got us a room.They also have a reasonable priced restaurant.While stay again when we go back to Cebu Philippines
Howard, 1-night romance trip
Verified Expedia guest review

4/10 Fair

No hot water due to defective water heater. Seems centralized water heater has no sparing.
David, 1-night family trip
Verified Expedia guest review